TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Awesome! Turbo Tax is easy and quick to use. It's helpful you can snap a photo of your form, it saves a lot of time.
Date published: 2021-02-27
Rated 3 out of 5 by from Didnt help my return kept being rejected and turbo tax just kept saying why and explaining why but didn't walk my through how to fix it
Date published: 2021-02-27
Rated 5 out of 5 by from awesome so easy to do taxes on my own in my own time. recomend
Date published: 2021-02-27
Rated 3 out of 5 by from John and Helen I'm a first time user. It was a little difficult to find what I enter and where but what I really had trouble with was where to put an Ohio state tax refund. As I just moved to Florida that has no state income tax. So it seemed to keep asking me to do a state tax and I had no Ohio income tax to claim. The final sign out was confusing to me. Most electronic forms I've done in the past have asked for a signature not just numbers. Anyway I figured it out and I'm sure next year it will be much easier.
Date published: 2021-02-27
Rated 5 out of 5 by from Amazing The automatic system was excellent everything went very smooth and quick this process always makes me nervous but Turbo took away the anxiety
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy I found it very easy filing our taxes online. All the sections explained how to file and enter information fully. I didn't need to use a tax expert filing this year, even though I could have asked questions. Very Explanatory!!! Thank you.
Date published: 2021-02-27
Rated 5 out of 5 by from Really happy with Turbo tax Every year becomes easier and easier to do my taxes, Turbo Tax is simple and super friendly to use and give you all the info you need to understand the whole process.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy. Easy to navigate. Going "back" isn't a pain in the butt. Much appreciated.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax - Very Easy and Intuitive to use! Love It - granted I know my taxes aren't too complicated. But it walks you through, includes forms you should be looking at, help is a click away. Used for years - always a simple task to complete.
Date published: 2021-02-27
Rated 5 out of 5 by from Thanks TurboTax Easy, straight forward, and time saving. Thank you!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1441
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome! Turbo Tax is easy and quick to use. It's helpful you can snap a photo of your form, it saves a lot of time.
Date published: 2021-02-27
Rated 3 out of 5 by from Didnt help my return kept being rejected and turbo tax just kept saying why and explaining why but didn't walk my through how to fix it
Date published: 2021-02-27
Rated 5 out of 5 by from awesome so easy to do taxes on my own in my own time. recomend
Date published: 2021-02-27
Rated 3 out of 5 by from John and Helen I'm a first time user. It was a little difficult to find what I enter and where but what I really had trouble with was where to put an Ohio state tax refund. As I just moved to Florida that has no state income tax. So it seemed to keep asking me to do a state tax and I had no Ohio income tax to claim. The final sign out was confusing to me. Most electronic forms I've done in the past have asked for a signature not just numbers. Anyway I figured it out and I'm sure next year it will be much easier.
Date published: 2021-02-27
Rated 5 out of 5 by from Amazing The automatic system was excellent everything went very smooth and quick this process always makes me nervous but Turbo took away the anxiety
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy I found it very easy filing our taxes online. All the sections explained how to file and enter information fully. I didn't need to use a tax expert filing this year, even though I could have asked questions. Very Explanatory!!! Thank you.
Date published: 2021-02-27
Rated 5 out of 5 by from Really happy with Turbo tax Every year becomes easier and easier to do my taxes, Turbo Tax is simple and super friendly to use and give you all the info you need to understand the whole process.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy. Easy to navigate. Going "back" isn't a pain in the butt. Much appreciated.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax - Very Easy and Intuitive to use! Love It - granted I know my taxes aren't too complicated. But it walks you through, includes forms you should be looking at, help is a click away. Used for years - always a simple task to complete.
Date published: 2021-02-27
Rated 5 out of 5 by from Thanks TurboTax Easy, straight forward, and time saving. Thank you!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1441