TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy to Use Very easy to follow and understand. Been using for 8 years now.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome good good, good, good, good, good, good good, good, good, good, good
Date published: 2021-03-01
Rated 4 out of 5 by from Turbotax has been great but not this year due to ? The tax program had difficulty reviewing files transmitted from financial institutions and coud not give me the answer to the items it did not recognize such as 1099-OID
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great It was very easy to use and anyone in the world can use this program.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great Great product. Been using turbotax for over 8 years!!
Date published: 2021-03-01
Rated 5 out of 5 by from Great App for Taxes I've used Turbo Tax for years. Will continue to for many more.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is easy to use Had a little hiccup, but worked it out. Didn't need the on line person, but good to know they are there if you need them.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Good The process was clear and logical. When I ran into a problem or had a question, I tried the live customer support where I write a text and receive a text response. This was only partially successful. Often the responses were not relevant to my specific issue. When I received a call from a live customer support person, the process was much better. I got a clear and knowledgeable answer to my questions. Real live human beings on a voice to voice call is a more effective way to help.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax Turbo Tax is great but paying $40 for state returns, $40 for Processing and $40 for Fees is a bit much for somebody's income that is below the poverty level.
Date published: 2021-03-01
Rated 4 out of 5 by from DECENT! Easy to upload Everything. I think its accurate work. Hope I am getting the best refund!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1431
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to Use Very easy to follow and understand. Been using for 8 years now.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome good good, good, good, good, good, good good, good, good, good, good
Date published: 2021-03-01
Rated 4 out of 5 by from Turbotax has been great but not this year due to ? The tax program had difficulty reviewing files transmitted from financial institutions and coud not give me the answer to the items it did not recognize such as 1099-OID
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great It was very easy to use and anyone in the world can use this program.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great Great product. Been using turbotax for over 8 years!!
Date published: 2021-03-01
Rated 5 out of 5 by from Great App for Taxes I've used Turbo Tax for years. Will continue to for many more.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is easy to use Had a little hiccup, but worked it out. Didn't need the on line person, but good to know they are there if you need them.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Good The process was clear and logical. When I ran into a problem or had a question, I tried the live customer support where I write a text and receive a text response. This was only partially successful. Often the responses were not relevant to my specific issue. When I received a call from a live customer support person, the process was much better. I got a clear and knowledgeable answer to my questions. Real live human beings on a voice to voice call is a more effective way to help.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax Turbo Tax is great but paying $40 for state returns, $40 for Processing and $40 for Fees is a bit much for somebody's income that is below the poverty level.
Date published: 2021-03-01
Rated 4 out of 5 by from DECENT! Easy to upload Everything. I think its accurate work. Hope I am getting the best refund!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1431