TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
MicheleK23437 from
Been using Turbo Tax for over 10 yrs love love it!
Never had a problem using Turbo Tax with our business or personal use. I think it's easy to use and answers any questions you might have that seem unclear. Highly recommend!
Date published: 2023-05-02
Rated 5 out of 5 by
Rick42322 from
Wonderful service. Huge value for the buck
Michelle and others that helped me get my return processed and submitted were all very professional and knowledgeable. THANK YOU. The amount I paid was worth every single penny. Great service!
Date published: 2023-05-02
Rated 5 out of 5 by
I AM HERE from
TURBO IS TURBO
EASY FIRST TIME DOING THIS. NOW I HAVE A BETTER UNDERSTANDING OF TAXES.
Date published: 2023-05-02
Rated 4 out of 5 by
Backwoods Dave from
TurboTax works great for me.
TurboTax works great for me, but I suggest on amended returns, notice that IRS will only pay refund by paper check would be helpful. you provide direct deposit options, even though IRS does not.
Date published: 2023-05-02
Rated 4 out of 5 by
sparkmandoo from
easy and logical
Good experience. I had a problem when I forgot to include my 1095-A, which was my only issue. Including the 1095-A should have been more obvious, and this is my only criticism. Harold helped me rectify a related issue, and he was EXCELLENT!
Date published: 2023-05-02
Rated 4 out of 5 by
danny125 from
Easy
step by step . excellent . better than paying 500 to a accountant
Date published: 2023-05-02
Rated 2 out of 5 by
JuleS5151 from
Not User Friendly
I have used TurboTax for myself for years and this year I used it for myself and my brother and it was very difficult. It was all over the place. I would fill it out and then it would tell me that it was filled out. I had to do so much over and over again.
Date published: 2023-05-02
Rated 5 out of 5 by
Payhe from
Good
Good and easy love the app it is good to use and honest app
Date published: 2023-05-02
Rated 4 out of 5 by
Kody08 from
Fast,Helpful,Turbo Tax
The Help Was Great,Got Me Through The Whole Paperwork Easy
Date published: 2023-05-02
Rated 5 out of 5 by
The coup from
Awesome
Pretty quick and easy. No stress. I'll continue to use this from now on.
All TurboTax® Offerings Reviews - Page 144
Date published: 2023-05-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MicheleK23437 from
Been using Turbo Tax for over 10 yrs love love it!
Never had a problem using Turbo Tax with our business or personal use. I think it's easy to use and answers any questions you might have that seem unclear. Highly recommend!
Date published: 2023-05-02
Rated 5 out of 5 by
Rick42322 from
Wonderful service. Huge value for the buck
Michelle and others that helped me get my return processed and submitted were all very professional and knowledgeable. THANK YOU. The amount I paid was worth every single penny. Great service!
Date published: 2023-05-02
Rated 5 out of 5 by
I AM HERE from
TURBO IS TURBO
EASY FIRST TIME DOING THIS. NOW I HAVE A BETTER UNDERSTANDING OF TAXES.
Date published: 2023-05-02
Rated 4 out of 5 by
Backwoods Dave from
TurboTax works great for me.
TurboTax works great for me, but I suggest on amended returns, notice that IRS will only pay refund by paper check would be helpful. you provide direct deposit options, even though IRS does not.
Date published: 2023-05-02
Rated 4 out of 5 by
sparkmandoo from
easy and logical
Good experience. I had a problem when I forgot to include my 1095-A, which was my only issue. Including the 1095-A should have been more obvious, and this is my only criticism. Harold helped me rectify a related issue, and he was EXCELLENT!
Date published: 2023-05-02
Rated 4 out of 5 by
danny125 from
Easy
step by step . excellent . better than paying 500 to a accountant
Date published: 2023-05-02
Rated 2 out of 5 by
JuleS5151 from
Not User Friendly
I have used TurboTax for myself for years and this year I used it for myself and my brother and it was very difficult. It was all over the place. I would fill it out and then it would tell me that it was filled out. I had to do so much over and over again.
Date published: 2023-05-02
Rated 5 out of 5 by
Payhe from
Good
Good and easy love the app it is good to use and honest app
Date published: 2023-05-02
Rated 4 out of 5 by
Kody08 from
Fast,Helpful,Turbo Tax
The Help Was Great,Got Me Through The Whole Paperwork Easy
Date published: 2023-05-02
Rated 5 out of 5 by
The coup from
Awesome
Pretty quick and easy. No stress. I'll continue to use this from now on.
All TurboTax® Offerings Reviews - Page 144
Date published: 2023-05-02