TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Been using Turbo Tax for over 10 yrs love love it! Never had a problem using Turbo Tax with our business or personal use. I think it's easy to use and answers any questions you might have that seem unclear. Highly recommend!
Date published: 2023-05-02
Rated 5 out of 5 by from Wonderful service. Huge value for the buck Michelle and others that helped me get my return processed and submitted were all very professional and knowledgeable. THANK YOU. The amount I paid was worth every single penny. Great service!
Date published: 2023-05-02
Rated 5 out of 5 by from TURBO IS TURBO EASY FIRST TIME DOING THIS. NOW I HAVE A BETTER UNDERSTANDING OF TAXES.
Date published: 2023-05-02
Rated 4 out of 5 by from TurboTax works great for me. TurboTax works great for me, but I suggest on amended returns, notice that IRS will only pay refund by paper check would be helpful. you provide direct deposit options, even though IRS does not.
Date published: 2023-05-02
Rated 4 out of 5 by from easy and logical Good experience. I had a problem when I forgot to include my 1095-A, which was my only issue. Including the 1095-A should have been more obvious, and this is my only criticism. Harold helped me rectify a related issue, and he was EXCELLENT!
Date published: 2023-05-02
Rated 4 out of 5 by from Easy step by step . excellent . better than paying 500 to a accountant
Date published: 2023-05-02
Rated 2 out of 5 by from Not User Friendly I have used TurboTax for myself for years and this year I used it for myself and my brother and it was very difficult. It was all over the place. I would fill it out and then it would tell me that it was filled out. I had to do so much over and over again.
Date published: 2023-05-02
Rated 5 out of 5 by from Good Good and easy love the app it is good to use and honest app
Date published: 2023-05-02
Rated 4 out of 5 by from Fast,Helpful,Turbo Tax The Help Was Great,Got Me Through The Whole Paperwork Easy
Date published: 2023-05-02
Rated 5 out of 5 by from Awesome Pretty quick and easy. No stress. I'll continue to use this from now on.
Date published: 2023-05-02
All TurboTax® Offerings Reviews - Page 144
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been using Turbo Tax for over 10 yrs love love it! Never had a problem using Turbo Tax with our business or personal use. I think it's easy to use and answers any questions you might have that seem unclear. Highly recommend!
Date published: 2023-05-02
Rated 5 out of 5 by from Wonderful service. Huge value for the buck Michelle and others that helped me get my return processed and submitted were all very professional and knowledgeable. THANK YOU. The amount I paid was worth every single penny. Great service!
Date published: 2023-05-02
Rated 5 out of 5 by from TURBO IS TURBO EASY FIRST TIME DOING THIS. NOW I HAVE A BETTER UNDERSTANDING OF TAXES.
Date published: 2023-05-02
Rated 4 out of 5 by from TurboTax works great for me. TurboTax works great for me, but I suggest on amended returns, notice that IRS will only pay refund by paper check would be helpful. you provide direct deposit options, even though IRS does not.
Date published: 2023-05-02
Rated 4 out of 5 by from easy and logical Good experience. I had a problem when I forgot to include my 1095-A, which was my only issue. Including the 1095-A should have been more obvious, and this is my only criticism. Harold helped me rectify a related issue, and he was EXCELLENT!
Date published: 2023-05-02
Rated 4 out of 5 by from Easy step by step . excellent . better than paying 500 to a accountant
Date published: 2023-05-02
Rated 2 out of 5 by from Not User Friendly I have used TurboTax for myself for years and this year I used it for myself and my brother and it was very difficult. It was all over the place. I would fill it out and then it would tell me that it was filled out. I had to do so much over and over again.
Date published: 2023-05-02
Rated 5 out of 5 by from Good Good and easy love the app it is good to use and honest app
Date published: 2023-05-02
Rated 4 out of 5 by from Fast,Helpful,Turbo Tax The Help Was Great,Got Me Through The Whole Paperwork Easy
Date published: 2023-05-02
Rated 5 out of 5 by from Awesome Pretty quick and easy. No stress. I'll continue to use this from now on.
Date published: 2023-05-02
All TurboTax® Offerings Reviews - Page 144