TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Great service and tool all in all Website interface was easy to use. I selected the 90 dollar deluxe version (not full service) and our first rep, Jon was amazing! He was the most patient. Lacey was really nice as well but was unsure on couple of questions I had for her. Last but not least, Sterling resolved my issue and answered all my questions, but I could sense slight impatience when speaking to him. Nonetheless, all of them helped me and I was able to file. Total cost coming up to 180.00. 90 for the deluxe package, 50 for state, and 40 for the additional processing fee.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Fast And Easy Took a little longer than I expected but they do cover all bases
Date published: 2021-02-21
Rated 4 out of 5 by from Been using it for years My husband and I used to go to a tax preparer for our taxes. But one year, I decided to use Turbo Tax online and have been using them ever since. It's so easy to use and I'm getting the same results and paying way less that than if I'd gone to a tax preparer.
Date published: 2021-02-21
Rated 4 out of 5 by from To short and bigger then expected It was easy and very simple. I am glad I did it . I would do it again.
Date published: 2021-02-21
Rated 5 out of 5 by from So Quick and Easy! I've been using Turbotax for many years and I love it! It saves my info year to year, and W-2s are imported!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is very helpful! It was very easy and straight forward. It made things super simple to file.
Date published: 2021-02-21
Rated 5 out of 5 by from Like using Turbo Tax I am able to do my own taxes and like the coverage and protection provided.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome Easy to do guidance along the way if needed reasonable rates
Date published: 2021-02-21
Rated 4 out of 5 by from Much easier this year There was not a long wait time for response on phone or chat
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax Is Convenient I've used TurboTax for many years. It is fast, accurate and convenient.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1428
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great service and tool all in all Website interface was easy to use. I selected the 90 dollar deluxe version (not full service) and our first rep, Jon was amazing! He was the most patient. Lacey was really nice as well but was unsure on couple of questions I had for her. Last but not least, Sterling resolved my issue and answered all my questions, but I could sense slight impatience when speaking to him. Nonetheless, all of them helped me and I was able to file. Total cost coming up to 180.00. 90 for the deluxe package, 50 for state, and 40 for the additional processing fee.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Fast And Easy Took a little longer than I expected but they do cover all bases
Date published: 2021-02-21
Rated 4 out of 5 by from Been using it for years My husband and I used to go to a tax preparer for our taxes. But one year, I decided to use Turbo Tax online and have been using them ever since. It's so easy to use and I'm getting the same results and paying way less that than if I'd gone to a tax preparer.
Date published: 2021-02-21
Rated 4 out of 5 by from To short and bigger then expected It was easy and very simple. I am glad I did it . I would do it again.
Date published: 2021-02-21
Rated 5 out of 5 by from So Quick and Easy! I've been using Turbotax for many years and I love it! It saves my info year to year, and W-2s are imported!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is very helpful! It was very easy and straight forward. It made things super simple to file.
Date published: 2021-02-21
Rated 5 out of 5 by from Like using Turbo Tax I am able to do my own taxes and like the coverage and protection provided.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome Easy to do guidance along the way if needed reasonable rates
Date published: 2021-02-21
Rated 4 out of 5 by from Much easier this year There was not a long wait time for response on phone or chat
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax Is Convenient I've used TurboTax for many years. It is fast, accurate and convenient.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1428