TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Taxes 2022 It's quick and easy. Never had a problem using Turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from 25+ Year Customer I appreciate the guided review. You would think after 25+ years I could do the taxes in my sleep, yet the step-by-step process keeps me from forgetting something and insures my maximum return.
Date published: 2023-04-18
Rated 5 out of 5 by from It was awesome I often have issues when I do my taxes so my mistakes can be fixed and using a live rep to correct them really makes me happy. Plus I can do them in the comfort of my own home. Even when I owe its explained clearly and I agree.
Date published: 2023-04-18
Rated 5 out of 5 by from Great!! It was fast and easy to use.. I would recommend it to anyone
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax 2022-wgm-srm TurboTax was not a fluent as desired, as I had to re-input the 2021 fed tax data that TurboTax already had on file and showed while processing my 2022 return. The program is well over priced for the services received, as my contact with your experts will attest. Thus, I've given a good rating, not top tier, excellent.
Date published: 2023-04-18
Rated 2 out of 5 by from So frustrating I hate using this thing... the constant redundancy never knowing when your done. ONE MORE THING...ONE MORE THING....grrr its so frustrating doing this
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great to use. Used turbo tax for a number of years.
Date published: 2023-04-18
Rated 5 out of 5 by from Made NonResident Earnings Seem Simple 2022 gave me my most complicated tax situation yet; earning wages in one state while living in another. Thanks to TurboTax, I was able to quickly get the answers I needed to file everything correctly.
Date published: 2023-04-18
Rated 5 out of 5 by from Good It was good. I will be using it again in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Gregory was very helpful Had a great experience with Turbo Tax this year. Very appreciative
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1357
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes 2022 It's quick and easy. Never had a problem using Turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from 25+ Year Customer I appreciate the guided review. You would think after 25+ years I could do the taxes in my sleep, yet the step-by-step process keeps me from forgetting something and insures my maximum return.
Date published: 2023-04-18
Rated 5 out of 5 by from It was awesome I often have issues when I do my taxes so my mistakes can be fixed and using a live rep to correct them really makes me happy. Plus I can do them in the comfort of my own home. Even when I owe its explained clearly and I agree.
Date published: 2023-04-18
Rated 5 out of 5 by from Great!! It was fast and easy to use.. I would recommend it to anyone
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax 2022-wgm-srm TurboTax was not a fluent as desired, as I had to re-input the 2021 fed tax data that TurboTax already had on file and showed while processing my 2022 return. The program is well over priced for the services received, as my contact with your experts will attest. Thus, I've given a good rating, not top tier, excellent.
Date published: 2023-04-18
Rated 2 out of 5 by from So frustrating I hate using this thing... the constant redundancy never knowing when your done. ONE MORE THING...ONE MORE THING....grrr its so frustrating doing this
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great to use. Used turbo tax for a number of years.
Date published: 2023-04-18
Rated 5 out of 5 by from Made NonResident Earnings Seem Simple 2022 gave me my most complicated tax situation yet; earning wages in one state while living in another. Thanks to TurboTax, I was able to quickly get the answers I needed to file everything correctly.
Date published: 2023-04-18
Rated 5 out of 5 by from Good It was good. I will be using it again in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Gregory was very helpful Had a great experience with Turbo Tax this year. Very appreciative
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1357