TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from So frustrating Had a very difficult time with the program this year. I have used this program in the past with no problem but this year was much different. I would have retuned the entire thing if I could have done so ( or burned it at one point). It is also supposed to come with a free state return but I had to pay for the state filing. I was too tired by the time I finished to protest which may be part of Turbotax's plan. Will NOT be buying next year.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax is great! I did not engage a specialist. Thank you turbo tax
Date published: 2021-03-08
Rated 2 out of 5 by from works well, Nickle and dime you tactics for some reason they have to charge you an extra $40 to pay your fees via your return, and for crypto currency you need to buy the cointracker service that turbotax is partnered with...another $199. it worked but I felt like I was bullied to buy their partners product because turbo tax doesnt accept standard CVS files. felt like some used car salesman tactics
Date published: 2021-03-08
Rated 3 out of 5 by from Getting WOrse I have used Turbo Tax for 10 + years, it is not as good as it used to be. Too much marketing and other crap. Difficult to navigate and correct information
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Quick & Easy I love how most of my info is saved from year to year - making my file process shorter when I do sit down to file my taxes.
Date published: 2021-03-08
Rated 5 out of 5 by from Step by step Very easy and helpful instructions to guide you to getting a refund that you need
Date published: 2021-03-08
Rated 5 out of 5 by from Best way to do your taxes We been doing our taxes using turbotax for many years and we are very satisfied, Good Job !!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is a blessing. It is easy to use and it is free .. It is also quick and fast and has all information that anyone would need to get thru this process .
Date published: 2021-03-08
Rated 4 out of 5 by from Needs Work I found the search section very confusing. I put in a question and what pops up is not even close to the problem I'm having. I have been using TurboTax for 20 years but this time there were a real lack of answers..
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax is amazing the only site that actually helps me understand this stuff. It's amazing
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from So frustrating Had a very difficult time with the program this year. I have used this program in the past with no problem but this year was much different. I would have retuned the entire thing if I could have done so ( or burned it at one point). It is also supposed to come with a free state return but I had to pay for the state filing. I was too tired by the time I finished to protest which may be part of Turbotax's plan. Will NOT be buying next year.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax is great! I did not engage a specialist. Thank you turbo tax
Date published: 2021-03-08
Rated 2 out of 5 by from works well, Nickle and dime you tactics for some reason they have to charge you an extra $40 to pay your fees via your return, and for crypto currency you need to buy the cointracker service that turbotax is partnered with...another $199. it worked but I felt like I was bullied to buy their partners product because turbo tax doesnt accept standard CVS files. felt like some used car salesman tactics
Date published: 2021-03-08
Rated 3 out of 5 by from Getting WOrse I have used Turbo Tax for 10 + years, it is not as good as it used to be. Too much marketing and other crap. Difficult to navigate and correct information
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Quick & Easy I love how most of my info is saved from year to year - making my file process shorter when I do sit down to file my taxes.
Date published: 2021-03-08
Rated 5 out of 5 by from Step by step Very easy and helpful instructions to guide you to getting a refund that you need
Date published: 2021-03-08
Rated 5 out of 5 by from Best way to do your taxes We been doing our taxes using turbotax for many years and we are very satisfied, Good Job !!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is a blessing. It is easy to use and it is free .. It is also quick and fast and has all information that anyone would need to get thru this process .
Date published: 2021-03-08
Rated 4 out of 5 by from Needs Work I found the search section very confusing. I put in a question and what pops up is not even close to the problem I'm having. I have been using TurboTax for 20 years but this time there were a real lack of answers..
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax is amazing the only site that actually helps me understand this stuff. It's amazing
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 136