TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the Best in the business. Awesome, I could not do it with out Turbo Tax. The team answer all my questions.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is great but W2-C error in 2020 format Received an erroneous message about my W-2 form. System indicated that I would be receiving a W2-C form from my employer; however, my social security deduction was accurate at 6.2% of my social security wages. Created confustion and concern until I conducted my research and found it was an error in you program - time consuming and a waste of my time. Otherwise, a great program.
Date published: 2021-02-25
Rated 4 out of 5 by from 2020 created challenges and so did TurboTax I have used TurboTax for several years and find the process very easy. This year was much more difficult because of COVID19 considerations and changes. I wish TurboTax would've made it easier to find where the portion for the Rebate Recovery Tax Credit portion was. I went all the way through once but was never asked about stimulus payments. I had to go back through Federal for it to THEN ask about the missing stimulus portion. If I had not taken this initiative, I likely would not have received the tax credit.
Date published: 2021-02-25
Rated 5 out of 5 by from Simple and fast Very user friendly and fast. Perfect for busy parents
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax have used for several years with success very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by from Its my go to tax accountant. Ive been using turbo tax for a long time now. It's safe, accurate, and most of all easy.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Turbotax takes me through every possible scenario for income and expenses in a step by step manner. Every step has access to an explanation and is very clear and easy to understand. They also have tax experts available should you need one - of which I did use one once and paid extra, but it saved me hundreds of dollars. I feel confident using this product because it completes every form needed and filing my taxes on my own isn't a guessing game as to if I did it right or not. Turbotax also saves me hundreds of dollars compared to if I had an accountant or lawyer do it for me. Love the product!
Date published: 2021-02-25
Rated 4 out of 5 by from helpful little tax experience helpful to me getting it filed
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to file The most friendly and courteous, instructions easy to follow and I recommend everyone. Thanks
Date published: 2021-02-25
Rated 5 out of 5 by from Honestly, Amazing! Turbo Tax has the best customer service I have dealt with. I had a very difficult return this year and they were there to answer every single question I had!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1325
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the Best in the business. Awesome, I could not do it with out Turbo Tax. The team answer all my questions.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is great but W2-C error in 2020 format Received an erroneous message about my W-2 form. System indicated that I would be receiving a W2-C form from my employer; however, my social security deduction was accurate at 6.2% of my social security wages. Created confustion and concern until I conducted my research and found it was an error in you program - time consuming and a waste of my time. Otherwise, a great program.
Date published: 2021-02-25
Rated 4 out of 5 by from 2020 created challenges and so did TurboTax I have used TurboTax for several years and find the process very easy. This year was much more difficult because of COVID19 considerations and changes. I wish TurboTax would've made it easier to find where the portion for the Rebate Recovery Tax Credit portion was. I went all the way through once but was never asked about stimulus payments. I had to go back through Federal for it to THEN ask about the missing stimulus portion. If I had not taken this initiative, I likely would not have received the tax credit.
Date published: 2021-02-25
Rated 5 out of 5 by from Simple and fast Very user friendly and fast. Perfect for busy parents
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax have used for several years with success very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by from Its my go to tax accountant. Ive been using turbo tax for a long time now. It's safe, accurate, and most of all easy.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Turbotax takes me through every possible scenario for income and expenses in a step by step manner. Every step has access to an explanation and is very clear and easy to understand. They also have tax experts available should you need one - of which I did use one once and paid extra, but it saved me hundreds of dollars. I feel confident using this product because it completes every form needed and filing my taxes on my own isn't a guessing game as to if I did it right or not. Turbotax also saves me hundreds of dollars compared to if I had an accountant or lawyer do it for me. Love the product!
Date published: 2021-02-25
Rated 4 out of 5 by from helpful little tax experience helpful to me getting it filed
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to file The most friendly and courteous, instructions easy to follow and I recommend everyone. Thanks
Date published: 2021-02-25
Rated 5 out of 5 by from Honestly, Amazing! Turbo Tax has the best customer service I have dealt with. I had a very difficult return this year and they were there to answer every single question I had!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1325