TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Customer since the mid '90's. Last time ever. Despite that fact that I bought Turbo Tax premium from Costco for $81.00 I ended up paying $132 to Intuit because of the defective downloaded product I received. I had the exact same issue with the defective product last year: it wouldn't save files. You had a year to fix this problem. I am not the only one having this problem. You don't care about a good customer so I will never spend a cent with Intuit
Date published: 2023-04-18
Rated 5 out of 5 by from SO EZ A TRUCKER CAN DO IT !!! QUICK & EASY & DEFINITELY MUCH EASIER TO NAVIGATE THIS YEAR !
Date published: 2023-04-18
Rated 5 out of 5 by from Its fast and easy The federal and state returns were fast and turbo Tax pre filled alot of my information
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is the easy way to file The only drawback with turbo tax is they do not keep a copy of your taxes you file with them. I had a computer crash and assumed i would be able to recover my previous years taxes from them and discovered they keep your digital copy on your own computer. When my computer crashed, i had to request IRS transcripts to finish my taxes.
Date published: 2023-04-18
Rated 3 out of 5 by from What happened, TurboTax? I've used TurboTax for as long as I can remember, and it's always been so simple - until this year. There were so many confusing parts. The worst was that it kept making me go through this horrible car expense portion that looked extremely unprofessional and was soooo confusing. We weren't even claiming vehicle expenses, yet I was trapped in this Bermuda Triangle. It took me forever to figure out how to get out.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy to use and very fast! I wouldn't go anywhere else for my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peasy Always have used TurboTax. It's easy to use and understand. It's also easy to send your taxes in.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Business 2022 I had a great deal of difficulty navigating TurboTax Business 2022 this year. I have used TurboTax since 2003 and feel that the changes to the user interface greatly missed the mark. Finding the appropriate data fields became obfuscated this year. I have to manually enter data and cannot port my data into the Windows app since I use Quickbooks on Mac. I would greatly to see a path to port my Quickbooks data from my Mac app to the Windows TurboTax Business app.
Date published: 2023-04-18
Rated 1 out of 5 by from taxes you for everything turbo tax sucks. i have gotten charged for both state and federal for no reason. what a poor site entirely charging people without reason
Date published: 2023-04-18
Rated 5 out of 5 by from great! great..............................................................!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Customer since the mid '90's. Last time ever. Despite that fact that I bought Turbo Tax premium from Costco for $81.00 I ended up paying $132 to Intuit because of the defective downloaded product I received. I had the exact same issue with the defective product last year: it wouldn't save files. You had a year to fix this problem. I am not the only one having this problem. You don't care about a good customer so I will never spend a cent with Intuit
Date published: 2023-04-18
Rated 5 out of 5 by from SO EZ A TRUCKER CAN DO IT !!! QUICK & EASY & DEFINITELY MUCH EASIER TO NAVIGATE THIS YEAR !
Date published: 2023-04-18
Rated 5 out of 5 by from Its fast and easy The federal and state returns were fast and turbo Tax pre filled alot of my information
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is the easy way to file The only drawback with turbo tax is they do not keep a copy of your taxes you file with them. I had a computer crash and assumed i would be able to recover my previous years taxes from them and discovered they keep your digital copy on your own computer. When my computer crashed, i had to request IRS transcripts to finish my taxes.
Date published: 2023-04-18
Rated 3 out of 5 by from What happened, TurboTax? I've used TurboTax for as long as I can remember, and it's always been so simple - until this year. There were so many confusing parts. The worst was that it kept making me go through this horrible car expense portion that looked extremely unprofessional and was soooo confusing. We weren't even claiming vehicle expenses, yet I was trapped in this Bermuda Triangle. It took me forever to figure out how to get out.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy to use and very fast! I wouldn't go anywhere else for my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peasy Always have used TurboTax. It's easy to use and understand. It's also easy to send your taxes in.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Business 2022 I had a great deal of difficulty navigating TurboTax Business 2022 this year. I have used TurboTax since 2003 and feel that the changes to the user interface greatly missed the mark. Finding the appropriate data fields became obfuscated this year. I have to manually enter data and cannot port my data into the Windows app since I use Quickbooks on Mac. I would greatly to see a path to port my Quickbooks data from my Mac app to the Windows TurboTax Business app.
Date published: 2023-04-18
Rated 1 out of 5 by from taxes you for everything turbo tax sucks. i have gotten charged for both state and federal for no reason. what a poor site entirely charging people without reason
Date published: 2023-04-18
Rated 5 out of 5 by from great! great..............................................................!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1279