TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by
Unhappi grl from
Didnt like that i had to pay $118 for 1 xtra form
Ive used turbo tax for the last 3 years and i enjoyed how easy and how free it was. This year i had to pay $118 because of a tax form i recieved from my health insurance. I just think $118 is too much
Date published: 2023-04-18
Rated 2 out of 5 by
MrSenora from
Why did I pay for this?
Will use one of the free options next year. Did not find TurboTax user friendly enough to be worth the high price.
Date published: 2023-04-18
Rated 5 out of 5 by
E Fam from
Always Great
Turbotax makes it easy and affordable to do our taxes each year.
Date published: 2023-04-18
Rated 2 out of 5 by
Dre789 from
UI has become worse with far more bugs than prior
Far more bugs this time round. And the questions and overall path the user takes is very confusing and doesn't give near enough explanation or clarification on what is needed and why.
Date published: 2023-04-18
Rated 5 out of 5 by
chefin from
very convenient
easy and safe no hassles at all. would highly recommend
Date published: 2023-04-18
Rated 5 out of 5 by
6298Tigers from
Easy to use
No problems at all. Filed jointly with Business and Daughter college program walked me right through it all.
Date published: 2023-04-18
Rated 5 out of 5 by
Eveana from
Love love love turbo tax
Turbo Tax has made tax season quick and easy for me. This time I ran into some issues and they were able to call at 10pm & help me finish. I will be a forever customer! Thank you Turbo Tax!
Date published: 2023-04-18
Rated 4 out of 5 by
null from
Solid Tax solution
I've used Turbotax for many years, and they get better each year.
Date published: 2023-04-18
Rated 5 out of 5 by
BLH61 from
Will Never Use Any Other Service
I have been using Turbo Tax for at least 20 years. Never encountered a problem. When I was unclear of something, I called the service for an explanation and was totally impressed with the service received. I will continue to use Turbo Tax.
Date published: 2023-04-18
Rated 4 out of 5 by
mjurfvcde from
On and Off Get it Done
Good, maintained continuity and context help was very helpful. Low stress. However, would have been more confident if election for Itemized vs Standard was more detailed
All TurboTax® Offerings Reviews - Page 1238
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Unhappi grl from
Didnt like that i had to pay $118 for 1 xtra form
Ive used turbo tax for the last 3 years and i enjoyed how easy and how free it was. This year i had to pay $118 because of a tax form i recieved from my health insurance. I just think $118 is too much
Date published: 2023-04-18
Rated 2 out of 5 by
MrSenora from
Why did I pay for this?
Will use one of the free options next year. Did not find TurboTax user friendly enough to be worth the high price.
Date published: 2023-04-18
Rated 5 out of 5 by
E Fam from
Always Great
Turbotax makes it easy and affordable to do our taxes each year.
Date published: 2023-04-18
Rated 2 out of 5 by
Dre789 from
UI has become worse with far more bugs than prior
Far more bugs this time round. And the questions and overall path the user takes is very confusing and doesn't give near enough explanation or clarification on what is needed and why.
Date published: 2023-04-18
Rated 5 out of 5 by
chefin from
very convenient
easy and safe no hassles at all. would highly recommend
Date published: 2023-04-18
Rated 5 out of 5 by
6298Tigers from
Easy to use
No problems at all. Filed jointly with Business and Daughter college program walked me right through it all.
Date published: 2023-04-18
Rated 5 out of 5 by
Eveana from
Love love love turbo tax
Turbo Tax has made tax season quick and easy for me. This time I ran into some issues and they were able to call at 10pm & help me finish. I will be a forever customer! Thank you Turbo Tax!
Date published: 2023-04-18
Rated 4 out of 5 by
null from
Solid Tax solution
I've used Turbotax for many years, and they get better each year.
Date published: 2023-04-18
Rated 5 out of 5 by
BLH61 from
Will Never Use Any Other Service
I have been using Turbo Tax for at least 20 years. Never encountered a problem. When I was unclear of something, I called the service for an explanation and was totally impressed with the service received. I will continue to use Turbo Tax.
Date published: 2023-04-18
Rated 4 out of 5 by
mjurfvcde from
On and Off Get it Done
Good, maintained continuity and context help was very helpful. Low stress. However, would have been more confident if election for Itemized vs Standard was more detailed
All TurboTax® Offerings Reviews - Page 1238
Date published: 2023-04-18