TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Great product but excessively slow website I love using TurboTax because it makes it easy to file federal and state. My only problem is the site often has excessive wait times. Like, Hello are you still there? kind of wait times. I'm very concerned that next year, when I'm able to file before April, it'll be burdensome with the number of people accessing it. Hopefully they'll upgrade servers before then.
Date published: 2023-08-27
Rated 5 out of 5 by from Excellent and very easy and quick Best tax preparation ever. Easy and quick. Will use next year!!
Date published: 2023-08-27
Rated 5 out of 5 by from Love Turbo Tax I love that Turbo Tax is an easy tool to use and explains the things I don't understan
Date published: 2023-08-27
Rated 4 out of 5 by from Thankyou Turbo Tax Very informative and not as hard as I though it would be.
Date published: 2023-08-27
Rated 5 out of 5 by from turbo tax is awesome was very easy to use will use again for my taxes for 2020,2021,and 2022
Date published: 2023-08-27
Rated 5 out of 5 by from Turbo Tax is a Life Saver for Getting my Tax done I have great confidence in getting it right and up to date information on Tax preparations is provided. I don't have to look that up.
Date published: 2023-08-27
Rated 5 out of 5 by from Makes process simple Saves me hours of time. Handles clergy housing allowance properly.
Date published: 2023-08-27
Rated 5 out of 5 by from Turbo Tax Easy to use I love Turbo Tax my friend showed me how to do my own taxes over 20-years ago and I have been using it pretty much every year since. It's very easy to use and I can refer back to my taxes from the previous year. It's just awesome to use and saves me a lot of money preparing my own taxes.
Date published: 2023-08-27
Rated 4 out of 5 by from Turbo Tax is a great and easy to use tool Great tool for filing taxes, would use again. Makes life easy
Date published: 2023-08-27
Rated 5 out of 5 by from Great Service Turbo tax was easy to use and I am greatly satisfied with the service provided
Date published: 2023-08-27
All TurboTax® Offerings Reviews - Page 124
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great product but excessively slow website I love using TurboTax because it makes it easy to file federal and state. My only problem is the site often has excessive wait times. Like, Hello are you still there? kind of wait times. I'm very concerned that next year, when I'm able to file before April, it'll be burdensome with the number of people accessing it. Hopefully they'll upgrade servers before then.
Date published: 2023-08-27
Rated 5 out of 5 by from Excellent and very easy and quick Best tax preparation ever. Easy and quick. Will use next year!!
Date published: 2023-08-27
Rated 5 out of 5 by from Love Turbo Tax I love that Turbo Tax is an easy tool to use and explains the things I don't understan
Date published: 2023-08-27
Rated 4 out of 5 by from Thankyou Turbo Tax Very informative and not as hard as I though it would be.
Date published: 2023-08-27
Rated 5 out of 5 by from turbo tax is awesome was very easy to use will use again for my taxes for 2020,2021,and 2022
Date published: 2023-08-27
Rated 5 out of 5 by from Turbo Tax is a Life Saver for Getting my Tax done I have great confidence in getting it right and up to date information on Tax preparations is provided. I don't have to look that up.
Date published: 2023-08-27
Rated 5 out of 5 by from Makes process simple Saves me hours of time. Handles clergy housing allowance properly.
Date published: 2023-08-27
Rated 5 out of 5 by from Turbo Tax Easy to use I love Turbo Tax my friend showed me how to do my own taxes over 20-years ago and I have been using it pretty much every year since. It's very easy to use and I can refer back to my taxes from the previous year. It's just awesome to use and saves me a lot of money preparing my own taxes.
Date published: 2023-08-27
Rated 4 out of 5 by from Turbo Tax is a great and easy to use tool Great tool for filing taxes, would use again. Makes life easy
Date published: 2023-08-27
Rated 5 out of 5 by from Great Service Turbo tax was easy to use and I am greatly satisfied with the service provided
Date published: 2023-08-27
All TurboTax® Offerings Reviews - Page 124