TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
CurtBarb from
Yall make it so easy! Thank you!
Its just convenient & easy!!!!!!!!!!!!¡!!!!!!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Ike C from
Turbotax is excellent--have used it for six yrs.
My experience has been exceptional; so easy to navigate that I've never had to contact a live tax expert.
Date published: 2023-04-18
Rated 5 out of 5 by
Darryl08291971 from
Good job
It was a awesome time and quick to get it done. I would recommend it to anyone
Date published: 2023-04-18
Rated 5 out of 5 by
3ACR pet from
Turbo Tax got less complicated this year
I kept thinking that at this point I would be hving trouble, but it was more like a piece of cake
Date published: 2023-04-18
Rated 2 out of 5 by
PGaydar from
Starting to show signs of wear
Federal filing not an issue. State was a serious problem preventing me from filing electronically. Customer Service could not assist. Cannot handle Teacher Pension - which is taxed on Fed level not State. Serious logic loop that will not let me file.
Date published: 2023-04-18
Rated 5 out of 5 by
Pugmiester from
Turbo is verrrrry best!!!!!!!!!!!!!!!!!!!
Easy to use. Questions were answered Able to link to IRS to make payment plans
Date published: 2023-04-18
Rated 5 out of 5 by
B Leigh from
I Trust Turbo Tax!
I've used Turbo Tax for many years. Always easy to follow and input the data needed. Only one year was the calculations very OFF. Still not sure what happened. Turbo Tax didn't know either. Ended up OWING almost as much as Turbo Tax estimated to get as a Refund.
Date published: 2023-04-18
Rated 5 out of 5 by
Salty Vet from
Great customer service
The experience online was adequate but the thing that impressed me the most was when, I ran into issues I got phone assistance I got an amazing rep on the phone that like a wizard fixed my issues in minutes and did so with a professional and pleasant demeanor. Good hire Turbo TAX 5 stars goes to your rep.
Date published: 2023-04-18
Rated 3 out of 5 by
Boatner from
Check your version before you begin
We had no need for the self-employed version this year (or last). However, that package was subtly perpetuated as the default by TurboTax from prior returns which increases the software fee. We didn't notice this until we were about to file and correcting the issue involved deleting the return and starting over, which was not ideal. Just be careful.
Date published: 2023-04-18
Rated 5 out of 5 by
Kiwi John from
Great Product!
I've been using Turbo Tax for years, it's the best way to get your taxes done fast.
All TurboTax® Offerings Reviews - Page 1208
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CurtBarb from
Yall make it so easy! Thank you!
Its just convenient & easy!!!!!!!!!!!!¡!!!!!!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Ike C from
Turbotax is excellent--have used it for six yrs.
My experience has been exceptional; so easy to navigate that I've never had to contact a live tax expert.
Date published: 2023-04-18
Rated 5 out of 5 by
Darryl08291971 from
Good job
It was a awesome time and quick to get it done. I would recommend it to anyone
Date published: 2023-04-18
Rated 5 out of 5 by
3ACR pet from
Turbo Tax got less complicated this year
I kept thinking that at this point I would be hving trouble, but it was more like a piece of cake
Date published: 2023-04-18
Rated 2 out of 5 by
PGaydar from
Starting to show signs of wear
Federal filing not an issue. State was a serious problem preventing me from filing electronically. Customer Service could not assist. Cannot handle Teacher Pension - which is taxed on Fed level not State. Serious logic loop that will not let me file.
Date published: 2023-04-18
Rated 5 out of 5 by
Pugmiester from
Turbo is verrrrry best!!!!!!!!!!!!!!!!!!!
Easy to use. Questions were answered Able to link to IRS to make payment plans
Date published: 2023-04-18
Rated 5 out of 5 by
B Leigh from
I Trust Turbo Tax!
I've used Turbo Tax for many years. Always easy to follow and input the data needed. Only one year was the calculations very OFF. Still not sure what happened. Turbo Tax didn't know either. Ended up OWING almost as much as Turbo Tax estimated to get as a Refund.
Date published: 2023-04-18
Rated 5 out of 5 by
Salty Vet from
Great customer service
The experience online was adequate but the thing that impressed me the most was when, I ran into issues I got phone assistance I got an amazing rep on the phone that like a wizard fixed my issues in minutes and did so with a professional and pleasant demeanor. Good hire Turbo TAX 5 stars goes to your rep.
Date published: 2023-04-18
Rated 3 out of 5 by
Boatner from
Check your version before you begin
We had no need for the self-employed version this year (or last). However, that package was subtly perpetuated as the default by TurboTax from prior returns which increases the software fee. We didn't notice this until we were about to file and correcting the issue involved deleting the return and starting over, which was not ideal. Just be careful.
Date published: 2023-04-18
Rated 5 out of 5 by
Kiwi John from
Great Product!
I've been using Turbo Tax for years, it's the best way to get your taxes done fast.
All TurboTax® Offerings Reviews - Page 1208
Date published: 2023-04-18