TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Seamless as always This is my 5th year using turbo tax and I have to tell you it is the greatest service ever. If you want to get the maximum amount of coin on your returns this is the way. And it keeps you out of the clanker with all the checks.
Date published: 2023-04-18
Rated 1 out of 5 by from too many fees $39 fee to pay with your own refund? charging people near $60 to file when, iirc, you shouldn't have to pay anything for making under $80k/year should be illegal. $160~ after all the fees. definitely my last year filing through here. as convenient as it is, it's absolutely not worth the fees.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is user friendly! The turbo tax software was user friendly this tax season! I was able to start and finish in one day. Very satisfied customer!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax covers everything Turbox was very easy to use. It's comprehensive and detailed.
Date published: 2023-04-18
Rated 4 out of 5 by from Great! Will use this service next year! It was GREAT! Very easy and helpful. We will use this service next year!
Date published: 2023-04-18
Rated 1 out of 5 by from Disappointed this year Things were not as simple to follow this year for me and made it difficult to go back and update/change information if mistakes were made. This is the first year i regret using TurboTax but unfortunately, filed late so I needed to use the platform anyway
Date published: 2023-04-18
Rated 5 out of 5 by from Makes everything very easy I really appreciate how TurboTax accelerates the process by filling in and validating information it has from previous years. I tried out the mobile app for the first time this year and it was not as user-friendly as the website, but still very easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use this is very helpful and easy to use and easy to understand
Date published: 2023-04-18
Rated 4 out of 5 by from THANKS!!! All was great, i was shocked about the cost was a little higher than my previous years of filling.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is good, but.. TurboTax made it easy to update last year's return with this year's data. I liked the ability to easily switch between EasyStep and Forms. Being forced to pay to eFile a state return is a sneaky surcharge and really leaves me with a bad feeling.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1189
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Seamless as always This is my 5th year using turbo tax and I have to tell you it is the greatest service ever. If you want to get the maximum amount of coin on your returns this is the way. And it keeps you out of the clanker with all the checks.
Date published: 2023-04-18
Rated 1 out of 5 by from too many fees $39 fee to pay with your own refund? charging people near $60 to file when, iirc, you shouldn't have to pay anything for making under $80k/year should be illegal. $160~ after all the fees. definitely my last year filing through here. as convenient as it is, it's absolutely not worth the fees.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is user friendly! The turbo tax software was user friendly this tax season! I was able to start and finish in one day. Very satisfied customer!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax covers everything Turbox was very easy to use. It's comprehensive and detailed.
Date published: 2023-04-18
Rated 4 out of 5 by from Great! Will use this service next year! It was GREAT! Very easy and helpful. We will use this service next year!
Date published: 2023-04-18
Rated 1 out of 5 by from Disappointed this year Things were not as simple to follow this year for me and made it difficult to go back and update/change information if mistakes were made. This is the first year i regret using TurboTax but unfortunately, filed late so I needed to use the platform anyway
Date published: 2023-04-18
Rated 5 out of 5 by from Makes everything very easy I really appreciate how TurboTax accelerates the process by filling in and validating information it has from previous years. I tried out the mobile app for the first time this year and it was not as user-friendly as the website, but still very easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use this is very helpful and easy to use and easy to understand
Date published: 2023-04-18
Rated 4 out of 5 by from THANKS!!! All was great, i was shocked about the cost was a little higher than my previous years of filling.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is good, but.. TurboTax made it easy to update last year's return with this year's data. I liked the ability to easily switch between EasyStep and Forms. Being forced to pay to eFile a state return is a sneaky surcharge and really leaves me with a bad feeling.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1189