TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to navigate Was easy-to-use, was able to use on a low cost tablet
Date published: 2023-04-18
Rated 5 out of 5 by from Always works the best for us!! Easy to use....have the option to talk to real person if I need too....thank you
Date published: 2023-04-18
Rated 5 out of 5 by from You are awesome!!!! I have used Turbo Tax for Years and is so easy to use! This time I had problems finding the financial institutions and finally scrolled all the way down the page to the "I'd rather type it in myself" like I did in previous years. How did I forget? That's a life saver! TYVM!
Date published: 2023-04-18
Rated 4 out of 5 by from Filing taxes has never been easier I've been using Turbo Tax for more than 20 years. I have always dreaded doing my taxes. However, for the past few years, I have come to enjoy the process. Turbo Tax has made filing taxes all the more enjoyable.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and helps to file my taxes quickly Started a bit late in the game, but could finish my taxes in less than a few hours.
Date published: 2023-04-18
Rated 4 out of 5 by from First experience For the first time ever filing my own taxes this was extremely frustrating, but they had many helpful tips and information to read along the way. Using turbo tax has saved me Hundreds in paying for someone else to file for me.
Date published: 2023-04-18
Rated 5 out of 5 by from tax It was easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Filed taxes in less than one hour Loved the process and did it from my couch and the comfort of my own home.
Date published: 2023-04-18
Rated 4 out of 5 by from Tax Filing for Income, Property, and Grad School TurboTax helped me organize a lot of my returns in an easy to use, user-friendly and intuitive way. I was even awarded an educational credit for graduate school, which I didn't know about in previous years. I was worried about filing my taxes this year as my income and expenses had gotten more complicated with property ownership, graduate school, and income taxes, but TurboTax helped me file my taxes in a matter of weeks; it was so intuitive to use. The only thing that can be improved is that TurboTax left out a few lines on my final return that may have been extraneous information. For example, for a question that said, "Does the student have a previous felony?", the TurboTax software did not place "No" on the final return. TurboTax simply left that question blank on my final return. This can be a future improvement.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo tax had at least 2 bugs, C- Turbo tax had several bugs, I had to upgrade to find a person who could help. Finding answers in turbotax data base of FAQ was not helpful. I would not recommenV
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to navigate Was easy-to-use, was able to use on a low cost tablet
Date published: 2023-04-18
Rated 5 out of 5 by from Always works the best for us!! Easy to use....have the option to talk to real person if I need too....thank you
Date published: 2023-04-18
Rated 5 out of 5 by from You are awesome!!!! I have used Turbo Tax for Years and is so easy to use! This time I had problems finding the financial institutions and finally scrolled all the way down the page to the "I'd rather type it in myself" like I did in previous years. How did I forget? That's a life saver! TYVM!
Date published: 2023-04-18
Rated 4 out of 5 by from Filing taxes has never been easier I've been using Turbo Tax for more than 20 years. I have always dreaded doing my taxes. However, for the past few years, I have come to enjoy the process. Turbo Tax has made filing taxes all the more enjoyable.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and helps to file my taxes quickly Started a bit late in the game, but could finish my taxes in less than a few hours.
Date published: 2023-04-18
Rated 4 out of 5 by from First experience For the first time ever filing my own taxes this was extremely frustrating, but they had many helpful tips and information to read along the way. Using turbo tax has saved me Hundreds in paying for someone else to file for me.
Date published: 2023-04-18
Rated 5 out of 5 by from tax It was easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Filed taxes in less than one hour Loved the process and did it from my couch and the comfort of my own home.
Date published: 2023-04-18
Rated 4 out of 5 by from Tax Filing for Income, Property, and Grad School TurboTax helped me organize a lot of my returns in an easy to use, user-friendly and intuitive way. I was even awarded an educational credit for graduate school, which I didn't know about in previous years. I was worried about filing my taxes this year as my income and expenses had gotten more complicated with property ownership, graduate school, and income taxes, but TurboTax helped me file my taxes in a matter of weeks; it was so intuitive to use. The only thing that can be improved is that TurboTax left out a few lines on my final return that may have been extraneous information. For example, for a question that said, "Does the student have a previous felony?", the TurboTax software did not place "No" on the final return. TurboTax simply left that question blank on my final return. This can be a future improvement.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo tax had at least 2 bugs, C- Turbo tax had several bugs, I had to upgrade to find a person who could help. Finding answers in turbotax data base of FAQ was not helpful. I would not recommenV
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1176