TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
king mark from
review
i liked iti liked iti liked iti liked iti liked iti liked it
Date published: 2023-04-18
Rated 5 out of 5 by
null from
I'm happy to use Turbo Tax for my returns.
Great recommendations and sound advice. I am impressed
Date published: 2023-04-18
Rated 5 out of 5 by
Tahdia from
TurboTax is great!
TurboTax is very user friendly. The tools provided make it easy to understand
Date published: 2023-04-18
Rated 5 out of 5 by
jaymor from
Easy to use tool
Easy, quick, understandable language & if stuck, help is there
Date published: 2023-04-18
Rated 5 out of 5 by
Ktld1 from
Love it!
Turbotax made getting my tax return easy. I also felt like it took away any doubts I had about whether I had filled things out correctly. What a relief!
Date published: 2023-04-18
Rated 4 out of 5 by
Bryn21 from
Solid/Helpful but Expensive
As always TurboTax does a great job walking you through the whole process. They do make the process as painless as possible. I think $178 to file my federal and state taxes is a bit steep though. I think under $100 is far more reasonable based on my tax situation. I had more 1099 (self employment income) than ever before this year. I wish TurboTax gave some recommendations about ways to track those expenses. I hadn't really been doing that. Even like a deal for their customers for one of the many apps out there would be nice. I also tried to sync my bank account I use to see if I could find some qualifying expenses and for whatever reason that process didn't work so that was frustrating.
Date published: 2023-04-18
Rated 3 out of 5 by
LOVEREVIEWS from
I ALWAYS LIKED IT
I HAD ALWAYS LIKE THIS SERVICE THIS YEAR I HAD MAIN ISSUES THAT I AM SURE CAN BE FIX
Date published: 2023-04-18
Rated 5 out of 5 by
bonethugducktales from
Very thorough, definitely worth going extra mile
Very thorough, definitely worth going extra mile, especially on self-employment tax section. Itemized deductions worked for me.
Date published: 2023-04-18
Rated 2 out of 5 by
AreThereAnyNicknamesOpen from
Was great until I found out I could not downgrade
Tax stuff was great! However, I somehow got onto the premier plan and in order to downgrade, you have to clear your ENTIRE return. So if you find out at the end you are out of luck unless you just love filling it all out again.
Date published: 2023-04-18
Rated 1 out of 5 by
navya from
lot of bugs
Not happy with Turbo Tax this time. Lot of bugs. Please have that fixed in future releases. I used a coupon and it worked first time, but when I went and reviewed it, its gone and not working after that.
All TurboTax® Offerings Reviews - Page 1139
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
king mark from
review
i liked iti liked iti liked iti liked iti liked iti liked it
Date published: 2023-04-18
Rated 5 out of 5 by
null from
I'm happy to use Turbo Tax for my returns.
Great recommendations and sound advice. I am impressed
Date published: 2023-04-18
Rated 5 out of 5 by
Tahdia from
TurboTax is great!
TurboTax is very user friendly. The tools provided make it easy to understand
Date published: 2023-04-18
Rated 5 out of 5 by
jaymor from
Easy to use tool
Easy, quick, understandable language & if stuck, help is there
Date published: 2023-04-18
Rated 5 out of 5 by
Ktld1 from
Love it!
Turbotax made getting my tax return easy. I also felt like it took away any doubts I had about whether I had filled things out correctly. What a relief!
Date published: 2023-04-18
Rated 4 out of 5 by
Bryn21 from
Solid/Helpful but Expensive
As always TurboTax does a great job walking you through the whole process. They do make the process as painless as possible. I think $178 to file my federal and state taxes is a bit steep though. I think under $100 is far more reasonable based on my tax situation. I had more 1099 (self employment income) than ever before this year. I wish TurboTax gave some recommendations about ways to track those expenses. I hadn't really been doing that. Even like a deal for their customers for one of the many apps out there would be nice. I also tried to sync my bank account I use to see if I could find some qualifying expenses and for whatever reason that process didn't work so that was frustrating.
Date published: 2023-04-18
Rated 3 out of 5 by
LOVEREVIEWS from
I ALWAYS LIKED IT
I HAD ALWAYS LIKE THIS SERVICE THIS YEAR I HAD MAIN ISSUES THAT I AM SURE CAN BE FIX
Date published: 2023-04-18
Rated 5 out of 5 by
bonethugducktales from
Very thorough, definitely worth going extra mile
Very thorough, definitely worth going extra mile, especially on self-employment tax section. Itemized deductions worked for me.
Date published: 2023-04-18
Rated 2 out of 5 by
AreThereAnyNicknamesOpen from
Was great until I found out I could not downgrade
Tax stuff was great! However, I somehow got onto the premier plan and in order to downgrade, you have to clear your ENTIRE return. So if you find out at the end you are out of luck unless you just love filling it all out again.
Date published: 2023-04-18
Rated 1 out of 5 by
navya from
lot of bugs
Not happy with Turbo Tax this time. Lot of bugs. Please have that fixed in future releases. I used a coupon and it worked first time, but when I went and reviewed it, its gone and not working after that.
All TurboTax® Offerings Reviews - Page 1139
Date published: 2023-04-18