TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
Archer232234 from
Their error got my state filing rejected
My state filing was rejected and it was due to an error in their software. Their remedy? Sorry! I will contact them one time and ask them to make this right financially. If they do not, I will think twice before giving them any more money for 2021
Date published: 2021-02-24
Rated 5 out of 5 by
Bobbybig from
Easy easy
Great and easy to follow. I will tell my family and neighbors. Thank you much turbo tax.
Date published: 2021-02-24
Rated 5 out of 5 by
Laurie Ran from
Awesome.
Awesome customer service!!!!! The Tax expert was patient and knowledgeable. Was very satisfied with service. Would absolutely recommend!!!
Date published: 2021-02-24
Rated 5 out of 5 by
adalisem10 from
AMAZING and EASY
I am 22 and I am just not learning hownto adult but the steps are pretty clear and they even tell you where to look on your forms or if youre still stuck they have live representatives to assist you. Crystal was Awesome! she literally walked step by step with me which im sure was annoying but so helpful!
Date published: 2021-02-24
Rated 5 out of 5 by
Manny 215 from
It's easy if you pay attention
Great not hard at all thirty minutes at most but can be confusing
Date published: 2021-02-24
Rated 5 out of 5 by
Tmacd2744 from
It's the cats pajamas.
So easy, a caveman can do it. Lol. It's always dependable, and if you ever need help, turbo tax offers assistance in different forms.
Date published: 2021-02-24
Rated 3 out of 5 by
huh123 from
turbo tax.. interesting
I have used turbo tax every year since I have become a non-dependent. First few years great no issues: however, the last few years little changes have happened, and my taxes are not simple anymore and now have to pay fees. You will not get your student loan deduction unless you upgrade to deluxe, so I upgraded but no change to my refund amount surprise, surprise. Also, they advertise that paying for deluxe will be easy just take it out of your refund for another $40 so $80 altogether. I highly recommend paying with a card it is only the $40 then. Disappointed with turbo tax these last few years trying to nickel and dime people out of money.
Date published: 2021-02-24
Rated 5 out of 5 by
KLawson1 from
Turbo Tax Over the Years
Over the years, turbo tax has been awesome! It walks you through every situation and helps you get the most back, always.
Date published: 2021-02-24
Rated 5 out of 5 by
noikant from
Satisfactory!
got a good return! its easy to fill! you can do your own!
Date published: 2021-02-24
Rated 5 out of 5 by
EmmlAryee from
Great Service
Easy to use, inexpensive service. Will definitely recommend
All TurboTax® Offerings Reviews - Page 1105
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
Archer232234 from
Their error got my state filing rejected
My state filing was rejected and it was due to an error in their software. Their remedy? Sorry! I will contact them one time and ask them to make this right financially. If they do not, I will think twice before giving them any more money for 2021
Date published: 2021-02-24
Rated 5 out of 5 by
Bobbybig from
Easy easy
Great and easy to follow. I will tell my family and neighbors. Thank you much turbo tax.
Date published: 2021-02-24
Rated 5 out of 5 by
Laurie Ran from
Awesome.
Awesome customer service!!!!! The Tax expert was patient and knowledgeable. Was very satisfied with service. Would absolutely recommend!!!
Date published: 2021-02-24
Rated 5 out of 5 by
adalisem10 from
AMAZING and EASY
I am 22 and I am just not learning hownto adult but the steps are pretty clear and they even tell you where to look on your forms or if youre still stuck they have live representatives to assist you. Crystal was Awesome! she literally walked step by step with me which im sure was annoying but so helpful!
Date published: 2021-02-24
Rated 5 out of 5 by
Manny 215 from
It's easy if you pay attention
Great not hard at all thirty minutes at most but can be confusing
Date published: 2021-02-24
Rated 5 out of 5 by
Tmacd2744 from
It's the cats pajamas.
So easy, a caveman can do it. Lol. It's always dependable, and if you ever need help, turbo tax offers assistance in different forms.
Date published: 2021-02-24
Rated 3 out of 5 by
huh123 from
turbo tax.. interesting
I have used turbo tax every year since I have become a non-dependent. First few years great no issues: however, the last few years little changes have happened, and my taxes are not simple anymore and now have to pay fees. You will not get your student loan deduction unless you upgrade to deluxe, so I upgraded but no change to my refund amount surprise, surprise. Also, they advertise that paying for deluxe will be easy just take it out of your refund for another $40 so $80 altogether. I highly recommend paying with a card it is only the $40 then. Disappointed with turbo tax these last few years trying to nickel and dime people out of money.
Date published: 2021-02-24
Rated 5 out of 5 by
KLawson1 from
Turbo Tax Over the Years
Over the years, turbo tax has been awesome! It walks you through every situation and helps you get the most back, always.
Date published: 2021-02-24
Rated 5 out of 5 by
noikant from
Satisfactory!
got a good return! its easy to fill! you can do your own!
Date published: 2021-02-24
Rated 5 out of 5 by
EmmlAryee from
Great Service
Easy to use, inexpensive service. Will definitely recommend
All TurboTax® Offerings Reviews - Page 1105
Date published: 2021-02-24