TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Recommend Always good experience with TurboTax! I recommend.
Date published: 2021-03-01
Rated 1 out of 5 by from forced to to get deluxe and charged 2x made me get deluxe to get my refund for my Roth ira's then charged double for the service. would have done taxes elsewhere.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is the best I love turbotax it walks me through filing my taxes ,It makes it so much easy to file my own taxes.
Date published: 2021-03-01
Rated 4 out of 5 by from Fairly Easy To Use I found it fairly easy to use most of the way. The IRA and Minimum Distribution was confusing.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is super duper awesome!!! Easy to use for those of us whom have no clue about taxes
Date published: 2021-03-01
Rated 5 out of 5 by from I will never use any other service As of this date, 2/2021, I am still waiting for my refund from 2020. The accountant that I hired last year to do my taxes has not returned calls, she keeps telling me it's the IRS's fault, etc. We filed an extension last April, I thought they would be filed by June, then by April, and supposedly November. We are still waiting. I was amazed at how easy Turbo Tax was and how quickly I finished my taxes. I will never use anything ever again! Thank you Turbo Tax
Date published: 2021-03-01
Rated 3 out of 5 by from Works great but price gouges you right at the end. I have used Turbo Tax for most of my adult life. The free option is great if you have basic tax returns. I am a full-time student and this year my taxes were a little more complicated and I had to pay an extra $120 to file with them this year. $120 dollars feels like a lot for a full-time student trying to get their taxes filed.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the Best!! Last year I chose not to use turbo tax because I was not sure about the experts I had. I can't say the same about this year!! They were helpful, patient and understanding!!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use First time filing my taxes and the questions were very easy to answer. It was an easy experience.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful Been using Turbo Tax for years. I enjoy the improvements on Turbo Tax and the helpful dialogue that is offer.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1015
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Recommend Always good experience with TurboTax! I recommend.
Date published: 2021-03-01
Rated 1 out of 5 by from forced to to get deluxe and charged 2x made me get deluxe to get my refund for my Roth ira's then charged double for the service. would have done taxes elsewhere.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is the best I love turbotax it walks me through filing my taxes ,It makes it so much easy to file my own taxes.
Date published: 2021-03-01
Rated 4 out of 5 by from Fairly Easy To Use I found it fairly easy to use most of the way. The IRA and Minimum Distribution was confusing.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is super duper awesome!!! Easy to use for those of us whom have no clue about taxes
Date published: 2021-03-01
Rated 5 out of 5 by from I will never use any other service As of this date, 2/2021, I am still waiting for my refund from 2020. The accountant that I hired last year to do my taxes has not returned calls, she keeps telling me it's the IRS's fault, etc. We filed an extension last April, I thought they would be filed by June, then by April, and supposedly November. We are still waiting. I was amazed at how easy Turbo Tax was and how quickly I finished my taxes. I will never use anything ever again! Thank you Turbo Tax
Date published: 2021-03-01
Rated 3 out of 5 by from Works great but price gouges you right at the end. I have used Turbo Tax for most of my adult life. The free option is great if you have basic tax returns. I am a full-time student and this year my taxes were a little more complicated and I had to pay an extra $120 to file with them this year. $120 dollars feels like a lot for a full-time student trying to get their taxes filed.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the Best!! Last year I chose not to use turbo tax because I was not sure about the experts I had. I can't say the same about this year!! They were helpful, patient and understanding!!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use First time filing my taxes and the questions were very easy to answer. It was an easy experience.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful Been using Turbo Tax for years. I enjoy the improvements on Turbo Tax and the helpful dialogue that is offer.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1015