TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Ease of Use It is always easy to file with TurboTax. Although I do find that some forms (Like forms with American Century Investments) seem to sometimes have trouble importing properly (For example, the word "or" gets added to the payer state as "Orgeon" rather than it properly being read as MO for Missouri in the address. Other than that, this has always been my preferred platform of choice for filing!
Date published: 2023-03-11
Rated 5 out of 5 by from TURBOTAX IS THE G.O.A.T! I've been using TurboTax since 2017. & listen, I was only 18 when I started using it. Def not the brightest bulb in the room and so I was always so nervous about filing my own taxes. I still get nervous just because I do, BUT there hasn't been not one year since 2017 that my taxes have come back incorrect. Despite having basically ZERO tax experience and still not even fully grasping the whole concept of this tax filing thing, TurboTax has always made it so easy for me to file. I be having questions for every single thing they tell me to fill out because I just don't want to fill out the wrong thing, and TurboTax be coming in CLUTCH with that little information or question button. Or Learn More button. Man, I'm telling you, they ask me to fill in my name & I be like "TurboTax, what's my name?!" , feeling like Spongebob in that one episode, & TurboTax is like "Oh yeah, that's located in box e/f of your W2". TurboTax is super thorough and super user friendly. I mean, if I can use it and file my taxes correctly, then I'm sure you can too, no doubt about it! & I don't just have simple things to file, I have to file about another 4-5 different forms with it all, which usually the more forms, the more complicated, but not with TurboTax!!!! Hey TurboTax, I just want to say thank you for holding it down since 2017. I ain't going nowhere. "That's mine. I'ma stick beside 'em". Forever & Always TurboTax. Can't nothing tear us apart.
Date published: 2023-03-11
Rated 4 out of 5 by from Easy to use and Lots of new features I have been using TurboTax for over 5 years and they have gotten better every year.
Date published: 2023-03-11
Rated 5 out of 5 by from Quick and Easy!! Filing your taxes is so easy with Turbo Tax!! Why wait?? Let Turbo Tax simplify the process for you
Date published: 2023-03-11
Rated 5 out of 5 by from Great Love it. Been using it for years. I buy my turbo Tax from Costco in California.
Date published: 2023-03-11
Rated 3 out of 5 by from So So Seems expensive. $239, I live in one state and work in another so that adds an extra $59. Every year I am not able to e-file one of the state taxes, always a problem with Turbotax. This year I asked a friend in a similar situation how much they paid an accountant for their taxes, $159.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Tool Very detailed, but self explanatory, well guided, quite easy and simple to navigate
Date published: 2023-03-11
Rated 4 out of 5 by from Made a painful experience manageable It was easy to use and provided helpful info. Double and triple check those ads they throw in there every few pages. Those annoying adds catch you off guard!
Date published: 2023-03-11
Rated 5 out of 5 by from User Friendly I use every year for 4 years. I am self employed and its a user friendly platform.
Date published: 2023-03-11
Rated 5 out of 5 by from Way to Go Wanda!!! Will use Turbo Tax live next year - Wanda was very informative and explained everything in detail. Thanks, Wanda
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6804
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ease of Use It is always easy to file with TurboTax. Although I do find that some forms (Like forms with American Century Investments) seem to sometimes have trouble importing properly (For example, the word "or" gets added to the payer state as "Orgeon" rather than it properly being read as MO for Missouri in the address. Other than that, this has always been my preferred platform of choice for filing!
Date published: 2023-03-11
Rated 5 out of 5 by from TURBOTAX IS THE G.O.A.T! I've been using TurboTax since 2017. & listen, I was only 18 when I started using it. Def not the brightest bulb in the room and so I was always so nervous about filing my own taxes. I still get nervous just because I do, BUT there hasn't been not one year since 2017 that my taxes have come back incorrect. Despite having basically ZERO tax experience and still not even fully grasping the whole concept of this tax filing thing, TurboTax has always made it so easy for me to file. I be having questions for every single thing they tell me to fill out because I just don't want to fill out the wrong thing, and TurboTax be coming in CLUTCH with that little information or question button. Or Learn More button. Man, I'm telling you, they ask me to fill in my name & I be like "TurboTax, what's my name?!" , feeling like Spongebob in that one episode, & TurboTax is like "Oh yeah, that's located in box e/f of your W2". TurboTax is super thorough and super user friendly. I mean, if I can use it and file my taxes correctly, then I'm sure you can too, no doubt about it! & I don't just have simple things to file, I have to file about another 4-5 different forms with it all, which usually the more forms, the more complicated, but not with TurboTax!!!! Hey TurboTax, I just want to say thank you for holding it down since 2017. I ain't going nowhere. "That's mine. I'ma stick beside 'em". Forever & Always TurboTax. Can't nothing tear us apart.
Date published: 2023-03-11
Rated 4 out of 5 by from Easy to use and Lots of new features I have been using TurboTax for over 5 years and they have gotten better every year.
Date published: 2023-03-11
Rated 5 out of 5 by from Quick and Easy!! Filing your taxes is so easy with Turbo Tax!! Why wait?? Let Turbo Tax simplify the process for you
Date published: 2023-03-11
Rated 5 out of 5 by from Great Love it. Been using it for years. I buy my turbo Tax from Costco in California.
Date published: 2023-03-11
Rated 3 out of 5 by from So So Seems expensive. $239, I live in one state and work in another so that adds an extra $59. Every year I am not able to e-file one of the state taxes, always a problem with Turbotax. This year I asked a friend in a similar situation how much they paid an accountant for their taxes, $159.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Tool Very detailed, but self explanatory, well guided, quite easy and simple to navigate
Date published: 2023-03-11
Rated 4 out of 5 by from Made a painful experience manageable It was easy to use and provided helpful info. Double and triple check those ads they throw in there every few pages. Those annoying adds catch you off guard!
Date published: 2023-03-11
Rated 5 out of 5 by from User Friendly I use every year for 4 years. I am self employed and its a user friendly platform.
Date published: 2023-03-11
Rated 5 out of 5 by from Way to Go Wanda!!! Will use Turbo Tax live next year - Wanda was very informative and explained everything in detail. Thanks, Wanda
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6804