TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great experience with Turbo Tax! Again, I thought it was a great experience with Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax is my go to the greatest feature is the download of tax info from stock company and banks
Date published: 2023-03-28
Rated 4 out of 5 by from Overall Very Good - But a couple misses this year I've used TurboTax for years and have always been very happy with it. This was the first year though that the walk through missed a few forms. When I was finished, I had to search for a few forms that still hadn't been entered. It wasn't a big deal, just this was the first time I had to search for some areas to revisit.
Date published: 2023-03-28
Rated 4 out of 5 by from Quick But Costly I've been using TurboTax for close to 20 years and it's easy and quick to file. I really would like to get a discount for returning.. or at least the discounts I receive in the mail. This year I was emailed a $40 discount for using by 2/28... I didn't see it.
Date published: 2023-03-28
Rated 2 out of 5 by from cumbersome why does Turbo Tax needs to update and load even though we are a week before filing date
Date published: 2023-03-28
Rated 3 out of 5 by from Too expensive Everything is user friendly and professional. If you want to spend most of your return on the fees, this is the way to go.
Date published: 2023-03-28
Rated 5 out of 5 by from SO easy to do by myself This is an easy software to understand and follow through. It didn't take long to do my taxes and I feel better not having to disclose personal information with others.
Date published: 2023-03-28
Rated 1 out of 5 by from Not as helpful Used to be a very helpful service. This year the prompts did not help my questions and I had to pay for the service. Likely the last year I will use it.
Date published: 2023-03-28
Rated 5 out of 5 by from great tax return system the Turbotax CD/download is very easy and is completely accurate in its computations. I have used Turbotax for 20 years.
Date published: 2023-03-28
Rated 4 out of 5 by from great Katrina was very helpful in the chat guide. I have been using TurboTax yearly saves me a lot of time and convenience from home.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience with Turbo Tax! Again, I thought it was a great experience with Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax is my go to the greatest feature is the download of tax info from stock company and banks
Date published: 2023-03-28
Rated 4 out of 5 by from Overall Very Good - But a couple misses this year I've used TurboTax for years and have always been very happy with it. This was the first year though that the walk through missed a few forms. When I was finished, I had to search for a few forms that still hadn't been entered. It wasn't a big deal, just this was the first time I had to search for some areas to revisit.
Date published: 2023-03-28
Rated 4 out of 5 by from Quick But Costly I've been using TurboTax for close to 20 years and it's easy and quick to file. I really would like to get a discount for returning.. or at least the discounts I receive in the mail. This year I was emailed a $40 discount for using by 2/28... I didn't see it.
Date published: 2023-03-28
Rated 2 out of 5 by from cumbersome why does Turbo Tax needs to update and load even though we are a week before filing date
Date published: 2023-03-28
Rated 3 out of 5 by from Too expensive Everything is user friendly and professional. If you want to spend most of your return on the fees, this is the way to go.
Date published: 2023-03-28
Rated 5 out of 5 by from SO easy to do by myself This is an easy software to understand and follow through. It didn't take long to do my taxes and I feel better not having to disclose personal information with others.
Date published: 2023-03-28
Rated 1 out of 5 by from Not as helpful Used to be a very helpful service. This year the prompts did not help my questions and I had to pay for the service. Likely the last year I will use it.
Date published: 2023-03-28
Rated 5 out of 5 by from great tax return system the Turbotax CD/download is very easy and is completely accurate in its computations. I have used Turbotax for 20 years.
Date published: 2023-03-28
Rated 4 out of 5 by from great Katrina was very helpful in the chat guide. I have been using TurboTax yearly saves me a lot of time and convenience from home.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5496