TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Makes life easy Can't get much simpler. I do like the year on year comparisons. You can easily spot major fluctuations and possible errors.
Date published: 2023-04-03
Rated 5 out of 5 by from Super easy I was extremely nervous about trying to do this on my own this year but, I was tired of paying around $400 for H & R Block to do the same work. I was very surprised at how easy it was & all the things i'm usually asked when I go somewhere, came up for me to complete while going through the process. Thank you for making this so easy!
Date published: 2023-04-03
Rated 5 out of 5 by from So easy to use! I completed my return in about an hour and it couldn't have been easier. Step by step guidance with easy to understand language.
Date published: 2023-04-03
Rated 1 out of 5 by from Stop trying to trick me into paying you more! This would be a great product, maybe even 5 stars, if two things didn't happen while using it. 1. Don't ask me more than ONCE for which service option I want. I could do with once at the beginning and end, the constant trying to trick you into adding more by making the 'no don't charge me more option' less apparent than the up-charge option should be illegal. 2. If there are options that cost me nothing, they shouldn't be hidden in favor of your upcharge garbage.
Date published: 2023-04-03
Rated 4 out of 5 by from turbo tax 2022 generally good but the business form couldn't efile because could not resolve the enity issue as I had no enity
Date published: 2023-04-03
Rated 4 out of 5 by from Been using Turbo Tax for over 10 years Easy to use, easy to file easy, easy easy and help when you need assistance.
Date published: 2023-04-03
Rated 4 out of 5 by from Great except for one issue I've been using Turbo Tax for years and have been satisfied with it, particularly with the minor self-employment I have. However, this year I sold an old family cabin and trying to find who this fit into my return was quite the problem. I had to call the help service and did get an answer but the process was not at all obvious. It was frustrating and disconcerting.
Date published: 2023-04-03
Rated 4 out of 5 by from I wouldn't use anyone but Turbotax Overall, I am able to file easily and can look up things I do not understand. There were a few things that I did not know how to access: ex. if my $ that was taken out by the state of Georgia as a teacher from 1983 was taxed? (Wow, that was a long subject!) No matter how much I read about it, I could not figure out how I would know this, so I skipped it.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Great! Very easy to use, saves you lot's of time and helps to et good returns!
Date published: 2023-04-03
Rated 3 out of 5 by from Product is not certified Microsoft Had problem with pc version, And bought an iPad and still had hours of troubles with it.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4521
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes life easy Can't get much simpler. I do like the year on year comparisons. You can easily spot major fluctuations and possible errors.
Date published: 2023-04-03
Rated 5 out of 5 by from Super easy I was extremely nervous about trying to do this on my own this year but, I was tired of paying around $400 for H & R Block to do the same work. I was very surprised at how easy it was & all the things i'm usually asked when I go somewhere, came up for me to complete while going through the process. Thank you for making this so easy!
Date published: 2023-04-03
Rated 5 out of 5 by from So easy to use! I completed my return in about an hour and it couldn't have been easier. Step by step guidance with easy to understand language.
Date published: 2023-04-03
Rated 1 out of 5 by from Stop trying to trick me into paying you more! This would be a great product, maybe even 5 stars, if two things didn't happen while using it. 1. Don't ask me more than ONCE for which service option I want. I could do with once at the beginning and end, the constant trying to trick you into adding more by making the 'no don't charge me more option' less apparent than the up-charge option should be illegal. 2. If there are options that cost me nothing, they shouldn't be hidden in favor of your upcharge garbage.
Date published: 2023-04-03
Rated 4 out of 5 by from turbo tax 2022 generally good but the business form couldn't efile because could not resolve the enity issue as I had no enity
Date published: 2023-04-03
Rated 4 out of 5 by from Been using Turbo Tax for over 10 years Easy to use, easy to file easy, easy easy and help when you need assistance.
Date published: 2023-04-03
Rated 4 out of 5 by from Great except for one issue I've been using Turbo Tax for years and have been satisfied with it, particularly with the minor self-employment I have. However, this year I sold an old family cabin and trying to find who this fit into my return was quite the problem. I had to call the help service and did get an answer but the process was not at all obvious. It was frustrating and disconcerting.
Date published: 2023-04-03
Rated 4 out of 5 by from I wouldn't use anyone but Turbotax Overall, I am able to file easily and can look up things I do not understand. There were a few things that I did not know how to access: ex. if my $ that was taken out by the state of Georgia as a teacher from 1983 was taxed? (Wow, that was a long subject!) No matter how much I read about it, I could not figure out how I would know this, so I skipped it.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Great! Very easy to use, saves you lot's of time and helps to et good returns!
Date published: 2023-04-03
Rated 3 out of 5 by from Product is not certified Microsoft Had problem with pc version, And bought an iPad and still had hours of troubles with it.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4521