TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Conner22 from
Awesome!
Very simple to use this is for my daughter that didn’t make very much but was able to get her tax money back
Date published: 2023-04-07
Rated 5 out of 5 by
Kepola3754 from
Turbo Tax - Thank you!
I just don't like doing my taxes, never have! Turbo Tax makes the journey easier and actually I didn't feel too much pressure getting documents entered.
Date published: 2023-04-07
Rated 3 out of 5 by
Still MC from
Room for improvement
I have been using TurboTax for a number of years. I believe that Intuit is charging too much for a retired person who has no income or other financial resources. If I had complicated returns it would be different. Even the state of Georgia give tax benefits to older folks. To Intuit, I am just another source of profit. Just my opinion, even though I will continue to use them for the sake of continuity.
Date published: 2023-04-07
Rated 1 out of 5 by
TaxProCPA from
Turbo Tax Hawaii is terrible
The payment screens and payment processing are terrible. Instructions are incomplete and wrong.
Date published: 2023-04-07
Rated 4 out of 5 by
Cat0077 from
Awesome, but pricy
We've used TurboTax for nearly 20 years. I wish the disks still worked on my older computer AND I didn't have to access the app online AND it was about half the price. BUT it is a very easy program to use.
Date published: 2023-04-07
Rated 5 out of 5 by
Steve in Oak Cliff from
Same as always
The tax program works well for our needs. I wish it retained information better between years and imported more institutions.
Date published: 2023-04-07
Rated 5 out of 5 by
TGBlue from
Very good experience. Easy to use.
Chat room and on call support staff responded to my call requests quickly, answered my questions, and resolved open issue quickly.
Date published: 2023-04-07
Rated 5 out of 5 by
Deborah D Lester from
Awesome
Turbotax made filing so easy. Helped me get every deduction.
Date published: 2023-04-07
Rated 5 out of 5 by
CallMeCinema from
Fantastic!
Being able to upload W2's and other documents from your phone made this process 100000x easier!
Date published: 2023-04-07
Rated 5 out of 5 by
Mak523 from
TurboTax makes April SO easy!
Taxes are the one thing I procrastinate every year, but Turbotax helps me get it done within 30 minutes!
All TurboTax® Offerings Reviews - Page 3975
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Conner22 from
Awesome!
Very simple to use this is for my daughter that didn’t make very much but was able to get her tax money back
Date published: 2023-04-07
Rated 5 out of 5 by
Kepola3754 from
Turbo Tax - Thank you!
I just don't like doing my taxes, never have! Turbo Tax makes the journey easier and actually I didn't feel too much pressure getting documents entered.
Date published: 2023-04-07
Rated 3 out of 5 by
Still MC from
Room for improvement
I have been using TurboTax for a number of years. I believe that Intuit is charging too much for a retired person who has no income or other financial resources. If I had complicated returns it would be different. Even the state of Georgia give tax benefits to older folks. To Intuit, I am just another source of profit. Just my opinion, even though I will continue to use them for the sake of continuity.
Date published: 2023-04-07
Rated 1 out of 5 by
TaxProCPA from
Turbo Tax Hawaii is terrible
The payment screens and payment processing are terrible. Instructions are incomplete and wrong.
Date published: 2023-04-07
Rated 4 out of 5 by
Cat0077 from
Awesome, but pricy
We've used TurboTax for nearly 20 years. I wish the disks still worked on my older computer AND I didn't have to access the app online AND it was about half the price. BUT it is a very easy program to use.
Date published: 2023-04-07
Rated 5 out of 5 by
Steve in Oak Cliff from
Same as always
The tax program works well for our needs. I wish it retained information better between years and imported more institutions.
Date published: 2023-04-07
Rated 5 out of 5 by
TGBlue from
Very good experience. Easy to use.
Chat room and on call support staff responded to my call requests quickly, answered my questions, and resolved open issue quickly.
Date published: 2023-04-07
Rated 5 out of 5 by
Deborah D Lester from
Awesome
Turbotax made filing so easy. Helped me get every deduction.
Date published: 2023-04-07
Rated 5 out of 5 by
CallMeCinema from
Fantastic!
Being able to upload W2's and other documents from your phone made this process 100000x easier!
Date published: 2023-04-07
Rated 5 out of 5 by
Mak523 from
TurboTax makes April SO easy!
Taxes are the one thing I procrastinate every year, but Turbotax helps me get it done within 30 minutes!
All TurboTax® Offerings Reviews - Page 3975
Date published: 2023-04-07