TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Not that great All the positive exciting comments when I actually owed a substantial amount. Very irritating to be honest.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Made it Quick and Easy I'm one of those ones that often puts things off until the last minute... it's 10:37pm on filing day and I started maybe 1.5 hours ago and still finished on time. Quick and easy.
Date published: 2022-04-19
Rated 2 out of 5 by from Questions are too confusing. The process itself is super easy and self-explanatory but the questions are super confusing. In particular, the question regarding Obama Care Health Insurance. It may be useful for the user to also insert what you're "not" referring to. In the example of Health Insurance, include verbiage like "this is not referring to private employer insurance". Basically, dumb down the questions and not making them confusing. You're helping us file taxes and should be on our side, not writing new laws/props.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbo Tax is confusing... I have worked on this year 2021 and you have some bugs in it. Not enough help to solve immediate questions that come up.
Date published: 2022-04-19
Rated 5 out of 5 by from they are Awsome It was very easy and helpful information in preparing throughout the process of filling out forms
Date published: 2022-04-19
Rated 5 out of 5 by from Its tight yomp works good feels good does good 10/10 would recommend
Date published: 2022-04-19
Rated 5 out of 5 by from quick TurboTax was so quick and easy to use. I would highly recommend using this product.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome!! Makes anyone feel like an expert. I feel confident that my taxes are done just as good as any professional could do them.
Date published: 2022-04-19
Rated 3 out of 5 by from Pretty good, but could be better Walk-through format works well, though pages are a bit overloaded and need to scroll to the bottom between sections. Did not handle or explain multiple houses, multiple mortgages with refi well at all. Basically, had to manually compute mortgage interest deduction and bypass the worksheets altogether.
Date published: 2022-04-19
Rated 1 out of 5 by from I hate this software Tax software lobbies for the US goverment not to have the IRS handle out tax returns. That way they can keep charging for the software. Google it.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not that great All the positive exciting comments when I actually owed a substantial amount. Very irritating to be honest.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Made it Quick and Easy I'm one of those ones that often puts things off until the last minute... it's 10:37pm on filing day and I started maybe 1.5 hours ago and still finished on time. Quick and easy.
Date published: 2022-04-19
Rated 2 out of 5 by from Questions are too confusing. The process itself is super easy and self-explanatory but the questions are super confusing. In particular, the question regarding Obama Care Health Insurance. It may be useful for the user to also insert what you're "not" referring to. In the example of Health Insurance, include verbiage like "this is not referring to private employer insurance". Basically, dumb down the questions and not making them confusing. You're helping us file taxes and should be on our side, not writing new laws/props.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbo Tax is confusing... I have worked on this year 2021 and you have some bugs in it. Not enough help to solve immediate questions that come up.
Date published: 2022-04-19
Rated 5 out of 5 by from they are Awsome It was very easy and helpful information in preparing throughout the process of filling out forms
Date published: 2022-04-19
Rated 5 out of 5 by from Its tight yomp works good feels good does good 10/10 would recommend
Date published: 2022-04-19
Rated 5 out of 5 by from quick TurboTax was so quick and easy to use. I would highly recommend using this product.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome!! Makes anyone feel like an expert. I feel confident that my taxes are done just as good as any professional could do them.
Date published: 2022-04-19
Rated 3 out of 5 by from Pretty good, but could be better Walk-through format works well, though pages are a bit overloaded and need to scroll to the bottom between sections. Did not handle or explain multiple houses, multiple mortgages with refi well at all. Basically, had to manually compute mortgage interest deduction and bypass the worksheets altogether.
Date published: 2022-04-19
Rated 1 out of 5 by from I hate this software Tax software lobbies for the US goverment not to have the IRS handle out tax returns. That way they can keep charging for the software. Google it.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 325