TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from The added fees for direct deposit for 2022 returns I was disappointed to see that Turbo Tax outsourced to a third-party service for direct deposit passing the cost on to their customers.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is awesome Easy to use help box is excellent for answering questions. Love TurboTax website
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome I enjoy filing with Turbo Tax every year, Thank you
Date published: 2023-01-27
Rated 5 out of 5 by from I love this service! Always easy, extra simply set up and so straightforward. I highly recommend it to anyone with basic taxes to file.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax = Simplicity Easy to maneuver and understand. Filling out various forms was simple.
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome The Best Experience ever, they focus on your needs
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax was quick and easy to navigate I always use Turbo Tax. It is easy and much more convenient then going to some place and waiting
Date published: 2023-01-27
Rated 5 out of 5 by from good stuff easy simple... thank you, I would recommend to others
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax made it easy with simply answering questions. Also the progression through the program was straight forward and logical. I did use the support contact and she was quick to call me and verified my question and gave me a simple logical answer which is what I needed. She was a rock star.
Date published: 2023-01-27
Rated 3 out of 5 by from Kept looping said I was done At the license point, it kept looping. I thought we were done. All that was left was to print. 2 days later no info email. Come to find out it was not done. Logged back in. It was back to the license part as if we stopped there previously. All the info was there...just to hit continue. My gid 2 days wasted thanks turbo tax...
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 990
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from The added fees for direct deposit for 2022 returns I was disappointed to see that Turbo Tax outsourced to a third-party service for direct deposit passing the cost on to their customers.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is awesome Easy to use help box is excellent for answering questions. Love TurboTax website
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome I enjoy filing with Turbo Tax every year, Thank you
Date published: 2023-01-27
Rated 5 out of 5 by from I love this service! Always easy, extra simply set up and so straightforward. I highly recommend it to anyone with basic taxes to file.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax = Simplicity Easy to maneuver and understand. Filling out various forms was simple.
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome The Best Experience ever, they focus on your needs
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax was quick and easy to navigate I always use Turbo Tax. It is easy and much more convenient then going to some place and waiting
Date published: 2023-01-27
Rated 5 out of 5 by from good stuff easy simple... thank you, I would recommend to others
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax made it easy with simply answering questions. Also the progression through the program was straight forward and logical. I did use the support contact and she was quick to call me and verified my question and gave me a simple logical answer which is what I needed. She was a rock star.
Date published: 2023-01-27
Rated 3 out of 5 by from Kept looping said I was done At the license point, it kept looping. I thought we were done. All that was left was to print. 2 days later no info email. Come to find out it was not done. Logged back in. It was back to the license part as if we stopped there previously. All the info was there...just to hit continue. My gid 2 days wasted thanks turbo tax...
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 990