TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is are some! Great customer service. I honestly feel like everyone should use turbotax
Date published: 2021-03-02
Rated 4 out of 5 by from Thumbs up!! The Expert assistance is incredible. Highly recommended
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax makes it easy to income taxes. It was at first a rocky start but got easier as I went.
Date published: 2021-03-02
Rated 4 out of 5 by from Great Great. Great. Great. Great.Great. Great.Great. Great.
Date published: 2021-03-02
Rated 5 out of 5 by from thanks turbo tax no problem at all thanks for all your help with getting my taxes done
Date published: 2021-03-02
Rated 5 out of 5 by from they were great I spoke to a live agent his name was Dennis and he was fantastic
Date published: 2021-03-02
Rated 5 out of 5 by from AWESOME VERY HELPFUL AND EASY TO NAVIGATE, I RECOMEND IT SPECIALLY IF YOU ARE FIRST TIME FILER
Date published: 2021-03-02
Rated 3 out of 5 by from Challenging in 2020 This year’s TurboTax format was much more difficult to navigate than in years pasts. In past years, the prompts were much more intuitive and in plain language and answered ‘why are we asking this’ or ‘the tax law changed and this is how it may effect you’. Particularly moving from an itemized deduction to a standard deduction, the charitable contribution only led to the tax form and did not give instruction from TurboTax on how to fill it out. Additionally, the box 12a-d was not explained on the proper codes and, again, only led you to the federal form to figure out. It did not prompt you to scroll and and compare with the 1-2 form. It actually wasn’t even correct on the federal form. In all, after using TurboTax for over 8 years, this year’s return took at least twice as much time to complete than past years.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax Easy to follow every step. takes no time at all to finish.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome It was easy to file and fast to get done thanks Turbo Tax
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 989
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is are some! Great customer service. I honestly feel like everyone should use turbotax
Date published: 2021-03-02
Rated 4 out of 5 by from Thumbs up!! The Expert assistance is incredible. Highly recommended
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax makes it easy to income taxes. It was at first a rocky start but got easier as I went.
Date published: 2021-03-02
Rated 4 out of 5 by from Great Great. Great. Great. Great.Great. Great.Great. Great.
Date published: 2021-03-02
Rated 5 out of 5 by from thanks turbo tax no problem at all thanks for all your help with getting my taxes done
Date published: 2021-03-02
Rated 5 out of 5 by from they were great I spoke to a live agent his name was Dennis and he was fantastic
Date published: 2021-03-02
Rated 5 out of 5 by from AWESOME VERY HELPFUL AND EASY TO NAVIGATE, I RECOMEND IT SPECIALLY IF YOU ARE FIRST TIME FILER
Date published: 2021-03-02
Rated 3 out of 5 by from Challenging in 2020 This year’s TurboTax format was much more difficult to navigate than in years pasts. In past years, the prompts were much more intuitive and in plain language and answered ‘why are we asking this’ or ‘the tax law changed and this is how it may effect you’. Particularly moving from an itemized deduction to a standard deduction, the charitable contribution only led to the tax form and did not give instruction from TurboTax on how to fill it out. Additionally, the box 12a-d was not explained on the proper codes and, again, only led you to the federal form to figure out. It did not prompt you to scroll and and compare with the 1-2 form. It actually wasn’t even correct on the federal form. In all, after using TurboTax for over 8 years, this year’s return took at least twice as much time to complete than past years.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax Easy to follow every step. takes no time at all to finish.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome It was easy to file and fast to get done thanks Turbo Tax
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 989