TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is awesome :) Live expert was extremely helpful! She was quick and convenient
Date published: 2023-01-24
Rated 1 out of 5 by from Horrible The fact that I need to use a tax service not provided by the government is awful. This company is awful. Being charged almost 80 dollars just because I get student loans and need to include them in my taxes to make my return larger is absolute insanity
Date published: 2023-01-24
Rated 5 out of 5 by from Shorter time If I would have to write the numbers in the forms and check my math it would have taken me twice as long to file.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is incredible! I didn't have to speak with anyone during the process.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax was great! It’s been a good experience and I would recommend it to others
Date published: 2023-01-24
Rated 5 out of 5 by from Super Easy Title says it all. Easy to use and easy to enter. Always will come back to Turbo Tax!!
Date published: 2023-01-24
Rated 5 out of 5 by from Super user-friendly and FAST! The online tool is so user-friendly and offers resources that anticipate your questions -- lots of 'Learn More' links next to each topic. In addition, the tool has a common language style that is professional but casual and not stuffy.
Date published: 2023-01-24
Rated 5 out of 5 by from I always use Turbo tax to do my filing with. I used a tax expert and she was very helpful in finding my mistakes and how to correct. She was very patient with me.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbox is easy to use Been doing my taxes this way and I must say I wouldnt change the way i do my taxes. its easier to use and understand and the fact the we are also able to get help for less than what it would cost going to a tax place to do them is amazing. Its a sturggle out here and I need every penny that I can get.
Date published: 2023-01-24
Rated 2 out of 5 by from Never Asks For 1095-A There are 35 million people with insurance from the Affordable Care Act, and all of them got a 1095-A form from the Feds. But TurboTax NEVER asks for this form! That's a huge problem! The Feds will reject your return without this form. I had to re-file my taxes, and I assume millions of others will have to do the same. And then I had to Google how to add my 1095-A in TurboTax, because the software wizard never provides a link. Terrible.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 977
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome :) Live expert was extremely helpful! She was quick and convenient
Date published: 2023-01-24
Rated 1 out of 5 by from Horrible The fact that I need to use a tax service not provided by the government is awful. This company is awful. Being charged almost 80 dollars just because I get student loans and need to include them in my taxes to make my return larger is absolute insanity
Date published: 2023-01-24
Rated 5 out of 5 by from Shorter time If I would have to write the numbers in the forms and check my math it would have taken me twice as long to file.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is incredible! I didn't have to speak with anyone during the process.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax was great! It’s been a good experience and I would recommend it to others
Date published: 2023-01-24
Rated 5 out of 5 by from Super Easy Title says it all. Easy to use and easy to enter. Always will come back to Turbo Tax!!
Date published: 2023-01-24
Rated 5 out of 5 by from Super user-friendly and FAST! The online tool is so user-friendly and offers resources that anticipate your questions -- lots of 'Learn More' links next to each topic. In addition, the tool has a common language style that is professional but casual and not stuffy.
Date published: 2023-01-24
Rated 5 out of 5 by from I always use Turbo tax to do my filing with. I used a tax expert and she was very helpful in finding my mistakes and how to correct. She was very patient with me.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbox is easy to use Been doing my taxes this way and I must say I wouldnt change the way i do my taxes. its easier to use and understand and the fact the we are also able to get help for less than what it would cost going to a tax place to do them is amazing. Its a sturggle out here and I need every penny that I can get.
Date published: 2023-01-24
Rated 2 out of 5 by from Never Asks For 1095-A There are 35 million people with insurance from the Affordable Care Act, and all of them got a 1095-A form from the Feds. But TurboTax NEVER asks for this form! That's a huge problem! The Feds will reject your return without this form. I had to re-file my taxes, and I assume millions of others will have to do the same. And then I had to Google how to add my 1095-A in TurboTax, because the software wizard never provides a link. Terrible.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 977