TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax pulled through First time filing as a married couple. Got majority of it completed then ran into some issues but Joseph got a hold of us and got it squared away
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Review I had to use the Live expert and she was great at explaining everything to me and answered all my questions. The way the system is designed is crap! You click where they ask you to and a blank screen opens up. First time this happened I thought everything had been erased. Turns out it opens a new screen under a new tab that is blank and you have to go to the original tab to see where you were going/being sent. JUST OPEN THE SCREEN IN THE ORIGINAL!!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service Again in 2020 Great Value! Very informative... Questions answered and very helpful as always, Great Experience! Thanks...
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the best! It was very easy and self explanatory. Definitely recommend.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is double D's Free hell yeah sounds good to me let me find out a one TIME!!!!!!!!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbofast Let me tell you, this was the first time I've ever did my taxes on my own. At first, I was a bit confused but started over and got it on the second try. I was a careless act on my end. However, it was a smooth experience! I will be doing my taxes next year and hopefully others too.
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly program This is my 7th year on TT and it was easy to manuver through the various catagories. Also, the expert who I asked to review some specific entries replied within an hour so that I could complete the return quickly.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is the best The best online experience I've ever had my representatives raven was the best thank you very much
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Is Something... Turbo Tax WooHoo!!!! This was so awesome, gee thanks.
Date published: 2021-02-26
Rated 5 out of 5 by from it was so easy and awesome I really enjoyed this tax service it was so easy and prompt! Highly recommend it!!!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 966
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax pulled through First time filing as a married couple. Got majority of it completed then ran into some issues but Joseph got a hold of us and got it squared away
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Review I had to use the Live expert and she was great at explaining everything to me and answered all my questions. The way the system is designed is crap! You click where they ask you to and a blank screen opens up. First time this happened I thought everything had been erased. Turns out it opens a new screen under a new tab that is blank and you have to go to the original tab to see where you were going/being sent. JUST OPEN THE SCREEN IN THE ORIGINAL!!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service Again in 2020 Great Value! Very informative... Questions answered and very helpful as always, Great Experience! Thanks...
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the best! It was very easy and self explanatory. Definitely recommend.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is double D's Free hell yeah sounds good to me let me find out a one TIME!!!!!!!!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbofast Let me tell you, this was the first time I've ever did my taxes on my own. At first, I was a bit confused but started over and got it on the second try. I was a careless act on my end. However, it was a smooth experience! I will be doing my taxes next year and hopefully others too.
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly program This is my 7th year on TT and it was easy to manuver through the various catagories. Also, the expert who I asked to review some specific entries replied within an hour so that I could complete the return quickly.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is the best The best online experience I've ever had my representatives raven was the best thank you very much
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Is Something... Turbo Tax WooHoo!!!! This was so awesome, gee thanks.
Date published: 2021-02-26
Rated 5 out of 5 by from it was so easy and awesome I really enjoyed this tax service it was so easy and prompt! Highly recommend it!!!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 966