TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from thank you again 4th year using and so easy to use and never any issues with returns
Date published: 2021-02-22
Rated 5 out of 5 by from Product was flawed, customer service was excellent Definitely had to enlist the help of an expert because income changed and Turbo was auto populating some forms that i did not need to file. While I assign that blame to the TurboTax product, the customer service in resolving the issue was excellent, still I feel a bit put out because i did not need the Full self-employed product this year.
Date published: 2021-02-22
Rated 5 out of 5 by from life saver Easiest way to do you taxes hands down, using this from now on
Date published: 2021-02-22
Rated 5 out of 5 by from Customer for over 10 years!! I honestly cant believe people actually pay to have their taxes done. Since I was 17, I've been filing on my own using Turbo Tax. Best, easiest way to get it done and get it done correctly. I have never had an issue filing my taxes, well not because of Turbo Tax, it is always the fault of the government. haha. Highly recommend!!
Date published: 2021-02-22
Rated 5 out of 5 by from FABULOUS TURBO TAX MAKES EVERYTHING SO EASY TO FILE YOUR OWN TAXES. I HAVE BEEN DOING THIS FOR 5 YEARS WITH THEM AND I WOULDN'T CHANGE!
Date published: 2021-02-22
Rated 5 out of 5 by from So far, pending the refunds, it has been great It has been great thus far, pending, of course, the returns!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome It was a great experience. It was simple for me to do
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is very simple Quick and easy to understand. The auto populate function in linking W2s/Investment accounts made it very easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Drop information in the boxes could not be easier! Been using them for years. Easy and accurate. Seems to be on the cutting edge of tax preparation.
Date published: 2021-02-22
Rated 5 out of 5 by from Except for the state issue,a plant experience Yes I did to try & resolve the wrong state issue. Otherwise pleasant. The agent was very cordial, polite & helpful. Peace & may God bless, thank u.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 949
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from thank you again 4th year using and so easy to use and never any issues with returns
Date published: 2021-02-22
Rated 5 out of 5 by from Product was flawed, customer service was excellent Definitely had to enlist the help of an expert because income changed and Turbo was auto populating some forms that i did not need to file. While I assign that blame to the TurboTax product, the customer service in resolving the issue was excellent, still I feel a bit put out because i did not need the Full self-employed product this year.
Date published: 2021-02-22
Rated 5 out of 5 by from life saver Easiest way to do you taxes hands down, using this from now on
Date published: 2021-02-22
Rated 5 out of 5 by from Customer for over 10 years!! I honestly cant believe people actually pay to have their taxes done. Since I was 17, I've been filing on my own using Turbo Tax. Best, easiest way to get it done and get it done correctly. I have never had an issue filing my taxes, well not because of Turbo Tax, it is always the fault of the government. haha. Highly recommend!!
Date published: 2021-02-22
Rated 5 out of 5 by from FABULOUS TURBO TAX MAKES EVERYTHING SO EASY TO FILE YOUR OWN TAXES. I HAVE BEEN DOING THIS FOR 5 YEARS WITH THEM AND I WOULDN'T CHANGE!
Date published: 2021-02-22
Rated 5 out of 5 by from So far, pending the refunds, it has been great It has been great thus far, pending, of course, the returns!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome It was a great experience. It was simple for me to do
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is very simple Quick and easy to understand. The auto populate function in linking W2s/Investment accounts made it very easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Drop information in the boxes could not be easier! Been using them for years. Easy and accurate. Seems to be on the cutting edge of tax preparation.
Date published: 2021-02-22
Rated 5 out of 5 by from Except for the state issue,a plant experience Yes I did to try & resolve the wrong state issue. Otherwise pleasant. The agent was very cordial, polite & helpful. Peace & may God bless, thank u.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 949