TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from misterlulu FAST & EASY SECURE MY RETURN IS SAFE FROM HACKERS.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is the only way to go They have live experts 24/7, they give you detailed information for any question you may have and they make sure you get your highest qualified refund.
Date published: 2023-01-28
Rated 4 out of 5 by from awesome work Easy and fast I used it last year too. It is easy to use.
Date published: 2023-01-28
Rated 3 out of 5 by from I like turbotax Honestly I used to love how turbotax was so affordable to file and it made it so easy. Now we have to pay for every service you guys offer. I have to pay $39 for all of my tax filings. Federal, State, and just because I want to use my tax return to pay you guys for charges of the other 2. That's insane especially in the times that we are in. I don't think I'll be using Turbo Tax next year.
Date published: 2023-01-28
Rated 3 out of 5 by from Great that kid was not charged This year they didn’t charge my kid. Didn’t file last year because turbo tax was going to charge like 70 dollars because the kid had a w2 and a thing from the bank for opening an account. We would have paid just as to much to file as the kid would of gotten back and it was silly. Should be a lower rate for low income folks like kids. Being free this year for a student in school was helpful.
Date published: 2023-01-28
Rated 5 out of 5 by from Very Helpful Rhonda was super nice and helped me save money on my return.
Date published: 2023-01-28
Rated 5 out of 5 by from 35 and never filed myself I loved how easy it was to file myself using TurboTax. I very nervous as I have always paid someone to file for me. Like many Americans I am trying to save money any way possible. Thank you TurboTax for taking the stress out of filing.
Date published: 2023-01-28
Rated 2 out of 5 by from Trickery Ya get charged a extra 40 bucks to have fee taken from federal tax return they don’t tell you till the last page before you send taxes
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is EASY I've been using TT for about the last 8 years. I love the plug n play simplicity. You have a lifelong customer.
Date published: 2023-01-28
Rated 4 out of 5 by from Works well every year I like that my returns from previous years are easily accessed and that most of the info can be uploaded to the form. I do not like the adds and add-ons that pop up every couple of pages.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from misterlulu FAST & EASY SECURE MY RETURN IS SAFE FROM HACKERS.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is the only way to go They have live experts 24/7, they give you detailed information for any question you may have and they make sure you get your highest qualified refund.
Date published: 2023-01-28
Rated 4 out of 5 by from awesome work Easy and fast I used it last year too. It is easy to use.
Date published: 2023-01-28
Rated 3 out of 5 by from I like turbotax Honestly I used to love how turbotax was so affordable to file and it made it so easy. Now we have to pay for every service you guys offer. I have to pay $39 for all of my tax filings. Federal, State, and just because I want to use my tax return to pay you guys for charges of the other 2. That's insane especially in the times that we are in. I don't think I'll be using Turbo Tax next year.
Date published: 2023-01-28
Rated 3 out of 5 by from Great that kid was not charged This year they didn’t charge my kid. Didn’t file last year because turbo tax was going to charge like 70 dollars because the kid had a w2 and a thing from the bank for opening an account. We would have paid just as to much to file as the kid would of gotten back and it was silly. Should be a lower rate for low income folks like kids. Being free this year for a student in school was helpful.
Date published: 2023-01-28
Rated 5 out of 5 by from Very Helpful Rhonda was super nice and helped me save money on my return.
Date published: 2023-01-28
Rated 5 out of 5 by from 35 and never filed myself I loved how easy it was to file myself using TurboTax. I very nervous as I have always paid someone to file for me. Like many Americans I am trying to save money any way possible. Thank you TurboTax for taking the stress out of filing.
Date published: 2023-01-28
Rated 2 out of 5 by from Trickery Ya get charged a extra 40 bucks to have fee taken from federal tax return they don’t tell you till the last page before you send taxes
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is EASY I've been using TT for about the last 8 years. I love the plug n play simplicity. You have a lifelong customer.
Date published: 2023-01-28
Rated 4 out of 5 by from Works well every year I like that my returns from previous years are easily accessed and that most of the info can be uploaded to the form. I do not like the adds and add-ons that pop up every couple of pages.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 931