TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Sally M from
They're Great
I've used Turbo for the last three years always quick easy and accurate!
Date published: 2023-01-28
Rated 5 out of 5 by
Bunsai from
Turbo Tax is awesome and easy to file
It's easy to file your taxes and have expert that is willing to help you.
Date published: 2023-01-28
Rated 2 out of 5 by
Nathan97 from
Turbo Tax Used to be free to file
As a W-2 employee turbo tax made it simple to enter in my information from my employer. However, doing Uber Eats on the side last year... I got sent a 1098-K. Due to that I had to pay for the Deluxe version since it is no longer considered a "simple return form" anymore. Thats fine. However, if you want to use your return to pay for the upgrade they charge you not only the $39 fee... but also ANOTHER $39 TO "PROCESS" fee for pulling from your return. Thus, it would be a total of $78 taken out of your return that you rightfully should receive. Not a fan of this new way of service. Other than that the process was decent.
Date published: 2023-01-28
Rated 5 out of 5 by
Frankie2023 from
Fast and Easy to Use!!!
I’ve been using TurboTax for over 8 years and it’s an unbearable tax service. It’s quick, efficient, but more importantly accurate. Never any issues with my taxes through TurboTax.
Date published: 2023-01-28
Rated 5 out of 5 by
sloth81 from
another tax year in the books thanks turbotax!!!!!
i have been e filing for 20 years now. the way turbotax walks you though it is hand down the best!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by
LeedaM from
Fast and easy
I had a very pleasant experience TurboTax truly guides you through step-by-step, reassuring you and double checking at the same time in a fast patient manner contradicting the true
Date published: 2023-01-28
Rated 5 out of 5 by
Evan ballas from
Turbo tax
Turbo gas is easy to use and made it go by fast and painless
Date published: 2023-01-28
Rated 5 out of 5 by
JanaiN from
DSP
Great experience, excellent customer service, for a low price.
Date published: 2023-01-28
Rated 5 out of 5 by
Carlitoss14 from
Great way to stay in shape
The live agent chat is great, the app makes it even better. I have been using it since 2018 never had an issue.
Date published: 2023-01-28
Rated 5 out of 5 by
deedee5005 from
Awesome
Great Experience would recommend to family and friends
All TurboTax® Offerings Reviews - Page 877
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Sally M from
They're Great
I've used Turbo for the last three years always quick easy and accurate!
Date published: 2023-01-28
Rated 5 out of 5 by
Bunsai from
Turbo Tax is awesome and easy to file
It's easy to file your taxes and have expert that is willing to help you.
Date published: 2023-01-28
Rated 2 out of 5 by
Nathan97 from
Turbo Tax Used to be free to file
As a W-2 employee turbo tax made it simple to enter in my information from my employer. However, doing Uber Eats on the side last year... I got sent a 1098-K. Due to that I had to pay for the Deluxe version since it is no longer considered a "simple return form" anymore. Thats fine. However, if you want to use your return to pay for the upgrade they charge you not only the $39 fee... but also ANOTHER $39 TO "PROCESS" fee for pulling from your return. Thus, it would be a total of $78 taken out of your return that you rightfully should receive. Not a fan of this new way of service. Other than that the process was decent.
Date published: 2023-01-28
Rated 5 out of 5 by
Frankie2023 from
Fast and Easy to Use!!!
I’ve been using TurboTax for over 8 years and it’s an unbearable tax service. It’s quick, efficient, but more importantly accurate. Never any issues with my taxes through TurboTax.
Date published: 2023-01-28
Rated 5 out of 5 by
sloth81 from
another tax year in the books thanks turbotax!!!!!
i have been e filing for 20 years now. the way turbotax walks you though it is hand down the best!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by
LeedaM from
Fast and easy
I had a very pleasant experience TurboTax truly guides you through step-by-step, reassuring you and double checking at the same time in a fast patient manner contradicting the true
Date published: 2023-01-28
Rated 5 out of 5 by
Evan ballas from
Turbo tax
Turbo gas is easy to use and made it go by fast and painless
Date published: 2023-01-28
Rated 5 out of 5 by
JanaiN from
DSP
Great experience, excellent customer service, for a low price.
Date published: 2023-01-28
Rated 5 out of 5 by
Carlitoss14 from
Great way to stay in shape
The live agent chat is great, the app makes it even better. I have been using it since 2018 never had an issue.
Date published: 2023-01-28
Rated 5 out of 5 by
deedee5005 from
Awesome
Great Experience would recommend to family and friends
All TurboTax® Offerings Reviews - Page 877
Date published: 2023-01-28