TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from They're Great I've used Turbo for the last three years always quick easy and accurate!
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is awesome and easy to file It's easy to file your taxes and have expert that is willing to help you.
Date published: 2023-01-28
Rated 2 out of 5 by from Turbo Tax Used to be free to file As a W-2 employee turbo tax made it simple to enter in my information from my employer. However, doing Uber Eats on the side last year... I got sent a 1098-K. Due to that I had to pay for the Deluxe version since it is no longer considered a "simple return form" anymore. Thats fine. However, if you want to use your return to pay for the upgrade they charge you not only the $39 fee... but also ANOTHER $39 TO "PROCESS" fee for pulling from your return. Thus, it would be a total of $78 taken out of your return that you rightfully should receive. Not a fan of this new way of service. Other than that the process was decent.
Date published: 2023-01-28
Rated 5 out of 5 by from Fast and Easy to Use!!! I’ve been using TurboTax for over 8 years and it’s an unbearable tax service. It’s quick, efficient, but more importantly accurate. Never any issues with my taxes through TurboTax.
Date published: 2023-01-28
Rated 5 out of 5 by from another tax year in the books thanks turbotax!!!!! i have been e filing for 20 years now. the way turbotax walks you though it is hand down the best!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Fast and easy I had a very pleasant experience TurboTax truly guides you through step-by-step, reassuring you and double checking at the same time in a fast patient manner contradicting the true
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax Turbo gas is easy to use and made it go by fast and painless
Date published: 2023-01-28
Rated 5 out of 5 by from DSP Great experience, excellent customer service, for a low price.
Date published: 2023-01-28
Rated 5 out of 5 by from Great way to stay in shape The live agent chat is great, the app makes it even better. I have been using it since 2018 never had an issue.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Great Experience would recommend to family and friends
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 877
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from They're Great I've used Turbo for the last three years always quick easy and accurate!
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is awesome and easy to file It's easy to file your taxes and have expert that is willing to help you.
Date published: 2023-01-28
Rated 2 out of 5 by from Turbo Tax Used to be free to file As a W-2 employee turbo tax made it simple to enter in my information from my employer. However, doing Uber Eats on the side last year... I got sent a 1098-K. Due to that I had to pay for the Deluxe version since it is no longer considered a "simple return form" anymore. Thats fine. However, if you want to use your return to pay for the upgrade they charge you not only the $39 fee... but also ANOTHER $39 TO "PROCESS" fee for pulling from your return. Thus, it would be a total of $78 taken out of your return that you rightfully should receive. Not a fan of this new way of service. Other than that the process was decent.
Date published: 2023-01-28
Rated 5 out of 5 by from Fast and Easy to Use!!! I’ve been using TurboTax for over 8 years and it’s an unbearable tax service. It’s quick, efficient, but more importantly accurate. Never any issues with my taxes through TurboTax.
Date published: 2023-01-28
Rated 5 out of 5 by from another tax year in the books thanks turbotax!!!!! i have been e filing for 20 years now. the way turbotax walks you though it is hand down the best!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Fast and easy I had a very pleasant experience TurboTax truly guides you through step-by-step, reassuring you and double checking at the same time in a fast patient manner contradicting the true
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax Turbo gas is easy to use and made it go by fast and painless
Date published: 2023-01-28
Rated 5 out of 5 by from DSP Great experience, excellent customer service, for a low price.
Date published: 2023-01-28
Rated 5 out of 5 by from Great way to stay in shape The live agent chat is great, the app makes it even better. I have been using it since 2018 never had an issue.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Great Experience would recommend to family and friends
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 877