TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from They're Great I've used Turbo for the last three years always quick easy and accurate!
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is awesome and easy to file It's easy to file your taxes and have expert that is willing to help you.
Date published: 2023-01-28
Rated 2 out of 5 by from Turbo Tax Used to be free to file As a W-2 employee turbo tax made it simple to enter in my information from my employer. However, doing Uber Eats on the side last year... I got sent a 1098-K. Due to that I had to pay for the Deluxe version since it is no longer considered a "simple return form" anymore. Thats fine. However, if you want to use your return to pay for the upgrade they charge you not only the $39 fee... but also ANOTHER $39 TO "PROCESS" fee for pulling from your return. Thus, it would be a total of $78 taken out of your return that you rightfully should receive. Not a fan of this new way of service. Other than that the process was decent.
Date published: 2023-01-28
Rated 5 out of 5 by from Fast and Easy to Use!!! I’ve been using TurboTax for over 8 years and it’s an unbearable tax service. It’s quick, efficient, but more importantly accurate. Never any issues with my taxes through TurboTax.
Date published: 2023-01-28
Rated 5 out of 5 by from another tax year in the books thanks turbotax!!!!! i have been e filing for 20 years now. the way turbotax walks you though it is hand down the best!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Fast and easy I had a very pleasant experience TurboTax truly guides you through step-by-step, reassuring you and double checking at the same time in a fast patient manner contradicting the true
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax Turbo gas is easy to use and made it go by fast and painless
Date published: 2023-01-28
Rated 5 out of 5 by from DSP Great experience, excellent customer service, for a low price.
Date published: 2023-01-28
Rated 5 out of 5 by from Great way to stay in shape The live agent chat is great, the app makes it even better. I have been using it since 2018 never had an issue.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Great Experience would recommend to family and friends
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 877
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from They're Great I've used Turbo for the last three years always quick easy and accurate!
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is awesome and easy to file It's easy to file your taxes and have expert that is willing to help you.
Date published: 2023-01-28
Rated 2 out of 5 by from Turbo Tax Used to be free to file As a W-2 employee turbo tax made it simple to enter in my information from my employer. However, doing Uber Eats on the side last year... I got sent a 1098-K. Due to that I had to pay for the Deluxe version since it is no longer considered a "simple return form" anymore. Thats fine. However, if you want to use your return to pay for the upgrade they charge you not only the $39 fee... but also ANOTHER $39 TO "PROCESS" fee for pulling from your return. Thus, it would be a total of $78 taken out of your return that you rightfully should receive. Not a fan of this new way of service. Other than that the process was decent.
Date published: 2023-01-28
Rated 5 out of 5 by from Fast and Easy to Use!!! I’ve been using TurboTax for over 8 years and it’s an unbearable tax service. It’s quick, efficient, but more importantly accurate. Never any issues with my taxes through TurboTax.
Date published: 2023-01-28
Rated 5 out of 5 by from another tax year in the books thanks turbotax!!!!! i have been e filing for 20 years now. the way turbotax walks you though it is hand down the best!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Fast and easy I had a very pleasant experience TurboTax truly guides you through step-by-step, reassuring you and double checking at the same time in a fast patient manner contradicting the true
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax Turbo gas is easy to use and made it go by fast and painless
Date published: 2023-01-28
Rated 5 out of 5 by from DSP Great experience, excellent customer service, for a low price.
Date published: 2023-01-28
Rated 5 out of 5 by from Great way to stay in shape The live agent chat is great, the app makes it even better. I have been using it since 2018 never had an issue.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Great Experience would recommend to family and friends
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 877