TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Yea turbo tax I find the helpful information. Thank you very much
Date published: 2021-03-02
Rated 1 out of 5 by from Last time I will ever use TurboTax Well you screwed up my second stimulus payment, which I still haven't received. Now your "free" edition just cost me $105 to file my taxes? You will never get my business again. Thieves.
Date published: 2021-03-02
Rated 5 out of 5 by from Customer obsession done well! I always use TurboTax whenever I file, but this year I needed a little help. Thankfully TurboTax was able to set me up with an expert who knew exactly how to help me- and all for FREE! I am struggling this year with money and TurboTax offered me professional help at no added cost. Thank you, TurboTax!
Date published: 2021-03-02
Rated 5 out of 5 by from Great experience always Grateful to have a free easy to use system to file simple taxes each year.
Date published: 2021-03-02
Rated 5 out of 5 by from easy First time I have filed without using a CPA. Doing it for my son who has special needs Easy
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is to expensive I like turbo tax but I don't think they should be taking 40 out for being able to take it out of your return.
Date published: 2021-03-02
Rated 5 out of 5 by from Another Smooth and Easy Filing! Very smooth, easy and quick to prepare - just answer a few questions and DONE!
Date published: 2021-03-02
Rated 1 out of 5 by from Terrible and irritating Using TurboTax is like banging your head against a wall. If you get lost or need help, you will never get it. You will never speak to a human, and they take more money than they advertise.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBOTAX IS GREAT Turbotax is easy to use and dependable. I have been using Turbotax for years and it is great.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax Gets More Expensive Every Year! I started using Turbo Tax because a friend recommended it to me and it was free. It was great for a couple years, but as I started doing independent contractor work, it got more and more expensive. Basically, I was forced to use their $50 - $60 "products" for state and federal because of my independent contractor work. So not only do I have to pay my taxes, but I also have to pay Turbo Tax $100+ for their services and it takes me twice as long to do my taxes. Great for those who only have one job with a simple W-2, but those of us who have freelance/independent contractor work, it's a nightmare.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 821
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Yea turbo tax I find the helpful information. Thank you very much
Date published: 2021-03-02
Rated 1 out of 5 by from Last time I will ever use TurboTax Well you screwed up my second stimulus payment, which I still haven't received. Now your "free" edition just cost me $105 to file my taxes? You will never get my business again. Thieves.
Date published: 2021-03-02
Rated 5 out of 5 by from Customer obsession done well! I always use TurboTax whenever I file, but this year I needed a little help. Thankfully TurboTax was able to set me up with an expert who knew exactly how to help me- and all for FREE! I am struggling this year with money and TurboTax offered me professional help at no added cost. Thank you, TurboTax!
Date published: 2021-03-02
Rated 5 out of 5 by from Great experience always Grateful to have a free easy to use system to file simple taxes each year.
Date published: 2021-03-02
Rated 5 out of 5 by from easy First time I have filed without using a CPA. Doing it for my son who has special needs Easy
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is to expensive I like turbo tax but I don't think they should be taking 40 out for being able to take it out of your return.
Date published: 2021-03-02
Rated 5 out of 5 by from Another Smooth and Easy Filing! Very smooth, easy and quick to prepare - just answer a few questions and DONE!
Date published: 2021-03-02
Rated 1 out of 5 by from Terrible and irritating Using TurboTax is like banging your head against a wall. If you get lost or need help, you will never get it. You will never speak to a human, and they take more money than they advertise.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBOTAX IS GREAT Turbotax is easy to use and dependable. I have been using Turbotax for years and it is great.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax Gets More Expensive Every Year! I started using Turbo Tax because a friend recommended it to me and it was free. It was great for a couple years, but as I started doing independent contractor work, it got more and more expensive. Basically, I was forced to use their $50 - $60 "products" for state and federal because of my independent contractor work. So not only do I have to pay my taxes, but I also have to pay Turbo Tax $100+ for their services and it takes me twice as long to do my taxes. Great for those who only have one job with a simple W-2, but those of us who have freelance/independent contractor work, it's a nightmare.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 821