TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I love using Turbo Tax Using Turbo Tax makes it so easy to file our taxes. I love watching the numbers change as I go to each page showing what my refund will be. It almost makes it fun!!
Date published: 2022-03-26
Rated 3 out of 5 by from COULD BE DAUNTING I've used Turbo Tax for years. My problem this year was even though my federal return amount was sufficient it would not let me pay my filing fee with my return.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is a very pleasant experience! Turbo Tax makes tax preparation a breeze. I have used Turbo Tax for years and will continue to do so. As far as I am concerned there is NO improvement needed. Thanks Turbo Tax for always helping me get my taxes done without stress and receiving a very nice refund!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is Easy! It is so easy and straightforward to load and to use. I love it. I cannot believe that people pay CPAs to do their taxes when you can just use TurboTax.
Date published: 2022-03-26
Rated 5 out of 5 by from I love TurboTax This is an incredible service I appreciate every year. I love how helpful the prompts are and that I can usually find the help I need or clarification I want very quickly and easily. I've only ever had a problem when the program won't allow me to clear away a form from a previous years filing but I was able to resolve that with a quick google search.
Date published: 2022-03-26
Rated 5 out of 5 by from Super Easy. Filed in now time I can't believe I paid an accountant to do my teenage son's taxes last year. This was so easy and free. I will use again.
Date published: 2022-03-26
Rated 5 out of 5 by from torbotax is excellent Turbotax is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax was Simple The process was simple, easy and timely. I used the option for someone to do my taxes for me. the service was great. My questions were answered quickly, all i had to do was upload my documents and the rest was done by tax professional
Date published: 2022-03-26
Rated 1 out of 5 by from the product is getting worse I have been using Turbo tax when the product was initially on the market. I believe it has the worse quality this year.
Date published: 2022-03-26
Rated 4 out of 5 by from Easy, efficient. Scheduling calls could be better. Easy, efficient. Scheduling calls could be better on the website interface.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 7502
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love using Turbo Tax Using Turbo Tax makes it so easy to file our taxes. I love watching the numbers change as I go to each page showing what my refund will be. It almost makes it fun!!
Date published: 2022-03-26
Rated 3 out of 5 by from COULD BE DAUNTING I've used Turbo Tax for years. My problem this year was even though my federal return amount was sufficient it would not let me pay my filing fee with my return.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is a very pleasant experience! Turbo Tax makes tax preparation a breeze. I have used Turbo Tax for years and will continue to do so. As far as I am concerned there is NO improvement needed. Thanks Turbo Tax for always helping me get my taxes done without stress and receiving a very nice refund!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is Easy! It is so easy and straightforward to load and to use. I love it. I cannot believe that people pay CPAs to do their taxes when you can just use TurboTax.
Date published: 2022-03-26
Rated 5 out of 5 by from I love TurboTax This is an incredible service I appreciate every year. I love how helpful the prompts are and that I can usually find the help I need or clarification I want very quickly and easily. I've only ever had a problem when the program won't allow me to clear away a form from a previous years filing but I was able to resolve that with a quick google search.
Date published: 2022-03-26
Rated 5 out of 5 by from Super Easy. Filed in now time I can't believe I paid an accountant to do my teenage son's taxes last year. This was so easy and free. I will use again.
Date published: 2022-03-26
Rated 5 out of 5 by from torbotax is excellent Turbotax is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax was Simple The process was simple, easy and timely. I used the option for someone to do my taxes for me. the service was great. My questions were answered quickly, all i had to do was upload my documents and the rest was done by tax professional
Date published: 2022-03-26
Rated 1 out of 5 by from the product is getting worse I have been using Turbo tax when the product was initially on the market. I believe it has the worse quality this year.
Date published: 2022-03-26
Rated 4 out of 5 by from Easy, efficient. Scheduling calls could be better. Easy, efficient. Scheduling calls could be better on the website interface.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 7502