TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Overall Turbo Tax is really good Great product but it's frustrating when not all my information from prior years is carried forward.
Date published: 2022-04-18
Rated 5 out of 5 by from Good service, payment process was difficult. Service was helpful, consistent up selling is annoying. Definitely not a free service!
Date published: 2022-04-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME SUPER EASY DIRECTIONS, HELPFUL EXPLANATIONS AND LIVE HELP
Date published: 2022-04-18
Rated 5 out of 5 by from My favorite tax filing software! Start to finish, filing is a breeze! Basic computer skills are all you need to file. The support is so helpful and knowledgeable. I will be a customer for life!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax review I used the simple tax filing method. It was easy steps to process my return and pull in last year's info.
Date published: 2022-04-18
Rated 5 out of 5 by from Super easy! TurboTax has always been very easy to use and I will come back every year!
Date published: 2022-04-18
Rated 4 out of 5 by from Thanks Turbo Tax Fairly simple to use. There are some tricky parts, but the prompts help a lot.
Date published: 2022-04-18
Rated 5 out of 5 by from Life long customer I have used Turbo Tax for years now and my experience has always been top notch. Very customer oriented product; recommend to all.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax This works pretty well. Sometimes jumping between my taxes and my kids taxes it can get tricky. Otherwise I like using Turbo Tax, I do wish the library for info was a bit easier to use as well.
Date published: 2022-04-18
Rated 1 out of 5 by from not worth the money think i spent more time trying to file than i would have spent completing the returns by hand Had to submit paper returns in the end anyway A big expense with little result Maybe the folks at Turbo Tax should help the IRS fix the backlog of unprocessed returns so that one day we'll be able to e-file with ease.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7456
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Overall Turbo Tax is really good Great product but it's frustrating when not all my information from prior years is carried forward.
Date published: 2022-04-18
Rated 5 out of 5 by from Good service, payment process was difficult. Service was helpful, consistent up selling is annoying. Definitely not a free service!
Date published: 2022-04-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME SUPER EASY DIRECTIONS, HELPFUL EXPLANATIONS AND LIVE HELP
Date published: 2022-04-18
Rated 5 out of 5 by from My favorite tax filing software! Start to finish, filing is a breeze! Basic computer skills are all you need to file. The support is so helpful and knowledgeable. I will be a customer for life!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax review I used the simple tax filing method. It was easy steps to process my return and pull in last year's info.
Date published: 2022-04-18
Rated 5 out of 5 by from Super easy! TurboTax has always been very easy to use and I will come back every year!
Date published: 2022-04-18
Rated 4 out of 5 by from Thanks Turbo Tax Fairly simple to use. There are some tricky parts, but the prompts help a lot.
Date published: 2022-04-18
Rated 5 out of 5 by from Life long customer I have used Turbo Tax for years now and my experience has always been top notch. Very customer oriented product; recommend to all.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax This works pretty well. Sometimes jumping between my taxes and my kids taxes it can get tricky. Otherwise I like using Turbo Tax, I do wish the library for info was a bit easier to use as well.
Date published: 2022-04-18
Rated 1 out of 5 by from not worth the money think i spent more time trying to file than i would have spent completing the returns by hand Had to submit paper returns in the end anyway A big expense with little result Maybe the folks at Turbo Tax should help the IRS fix the backlog of unprocessed returns so that one day we'll be able to e-file with ease.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7456