TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Alex21254 from
We love Turbo Tax
I really love that TurboTax offers explanations for everything. It can be a super stressful time but TurboTax makes things a bit more easy to get through!
Date published: 2022-03-31
Rated 5 out of 5 by
Boldttom from
Awesome
Awesome. The only time I had any difficulty was in the adjustments for the Wisconsin return. This review is the worst part of the process.
Date published: 2022-03-31
Rated 5 out of 5 by
Angel1369 from
Love Turbo Tax
It was easy and informative. I liked how it offered explanations of why and how everything was calculated. Very easy to navigate.
Date published: 2022-03-31
Rated 5 out of 5 by
Mad228 from
Turbo Tax is so easy
It makes filing taxes simple as 123. Great product! Filed both federal and state
Date published: 2022-03-31
Rated 5 out of 5 by
Big Daddy Number One from
Makes Taxes Easy
Easy filing and completion with detailed help screens
Date published: 2022-03-31
Rated 3 out of 5 by
Nigel M from
90% OK - 10% Kluge
Most of the fundamental questions are straight forward. Some are not, and you need non-tax accountants to read your scripts and give feedback on what is not easily understood and intuitive. Also, your graphics and format look like they are 20-30 years old. One suggestion: Make one of the icons at the masthead a "STOP" or "PAUSE" sign - everyone has to pee once in a while. Get a first-rate graphic artist (outside of TurboTax) with a stellar reputation for the best websites/digital documents. For the third year in a row I mostly sail through the questions and review and come to a screeching halt when trying to pay with my credit card (s), all of which have no information or credit issues. I back-up and do back flips with revised info to make TurboTax happy - to no avail.
Date published: 2022-03-31
Rated 5 out of 5 by
pcarlsen from
Great Job!
Nancy was great and helpful and communicative and wonderful!
Date published: 2022-03-31
Rated 5 out of 5 by
TeaKeigh from
Most Useful Thing My Computer Does
I have a spindle where I stack my CDs of TurboTax. It goes back into the prior millennium, just to say. From the first year I used this, I have been consistently helped--with lots of internal optional helps--in doing what has turned into a thoroughly computer-based thing: household taxes. Yes, I have a micro business and some stocks, but everything else is basic, and even there it needs this. More than anything else with this, I love that it has the "Interview" mode. I just go clicking through it. And it takes hours. That's what it takes to be a citizen of a complex country these days. This goes along with other computer things as the top (I am sure you have as set of these too, like web browsers, email, spreadsheets and word documents, art.
Date published: 2022-03-31
Rated 4 out of 5 by
Jim Van 2020 from
Good tax process
Good tax process. Some parts a bit confusing, especially when you have to go back to a specific form.
Date published: 2022-03-31
Rated 5 out of 5 by
Katiedoo from
Easy and Accurate
I was collecting all the data for my tax accountant anyway. When I finally got my nerve up to do the whole chore myself, TurboTax proved invaluable. Easy, accurate, with secure e-filing, and properly priced. I save our family over $500 a year by using TurboTax. And our taxes are not EZ because we own businesses. Try it, you won't be disappointed.
All TurboTax® Offerings Reviews - Page 7362
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alex21254 from
We love Turbo Tax
I really love that TurboTax offers explanations for everything. It can be a super stressful time but TurboTax makes things a bit more easy to get through!
Date published: 2022-03-31
Rated 5 out of 5 by
Boldttom from
Awesome
Awesome. The only time I had any difficulty was in the adjustments for the Wisconsin return. This review is the worst part of the process.
Date published: 2022-03-31
Rated 5 out of 5 by
Angel1369 from
Love Turbo Tax
It was easy and informative. I liked how it offered explanations of why and how everything was calculated. Very easy to navigate.
Date published: 2022-03-31
Rated 5 out of 5 by
Mad228 from
Turbo Tax is so easy
It makes filing taxes simple as 123. Great product! Filed both federal and state
Date published: 2022-03-31
Rated 5 out of 5 by
Big Daddy Number One from
Makes Taxes Easy
Easy filing and completion with detailed help screens
Date published: 2022-03-31
Rated 3 out of 5 by
Nigel M from
90% OK - 10% Kluge
Most of the fundamental questions are straight forward. Some are not, and you need non-tax accountants to read your scripts and give feedback on what is not easily understood and intuitive. Also, your graphics and format look like they are 20-30 years old. One suggestion: Make one of the icons at the masthead a "STOP" or "PAUSE" sign - everyone has to pee once in a while. Get a first-rate graphic artist (outside of TurboTax) with a stellar reputation for the best websites/digital documents. For the third year in a row I mostly sail through the questions and review and come to a screeching halt when trying to pay with my credit card (s), all of which have no information or credit issues. I back-up and do back flips with revised info to make TurboTax happy - to no avail.
Date published: 2022-03-31
Rated 5 out of 5 by
pcarlsen from
Great Job!
Nancy was great and helpful and communicative and wonderful!
Date published: 2022-03-31
Rated 5 out of 5 by
TeaKeigh from
Most Useful Thing My Computer Does
I have a spindle where I stack my CDs of TurboTax. It goes back into the prior millennium, just to say. From the first year I used this, I have been consistently helped--with lots of internal optional helps--in doing what has turned into a thoroughly computer-based thing: household taxes. Yes, I have a micro business and some stocks, but everything else is basic, and even there it needs this. More than anything else with this, I love that it has the "Interview" mode. I just go clicking through it. And it takes hours. That's what it takes to be a citizen of a complex country these days. This goes along with other computer things as the top (I am sure you have as set of these too, like web browsers, email, spreadsheets and word documents, art.
Date published: 2022-03-31
Rated 4 out of 5 by
Jim Van 2020 from
Good tax process
Good tax process. Some parts a bit confusing, especially when you have to go back to a specific form.
Date published: 2022-03-31
Rated 5 out of 5 by
Katiedoo from
Easy and Accurate
I was collecting all the data for my tax accountant anyway. When I finally got my nerve up to do the whole chore myself, TurboTax proved invaluable. Easy, accurate, with secure e-filing, and properly priced. I save our family over $500 a year by using TurboTax. And our taxes are not EZ because we own businesses. Try it, you won't be disappointed.
All TurboTax® Offerings Reviews - Page 7362
Date published: 2022-03-31