TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo tax made taxes so easy! My experience with TurboTax was excellent. A guy named Robert was the expert assigned to me and he was absolutely great! Very informative, patient and extremely quick to respond. It felt really good knowing that he was ensuring my taxes are done right. His service and TurboTax itself is well worth the money!
Date published: 2021-04-26
Rated 4 out of 5 by from Software glitches need fixing The program keeps repeating some sections over and over even thought they are completed. I ended up just filing as this was so annoying.
Date published: 2021-04-26
Rated 5 out of 5 by from TURBO TAX IS EASY This was a great experience. It helped me understand how my tax returns work. It was easy to follow the instructions.
Date published: 2021-04-26
Rated 1 out of 5 by from GARBAGE I purchased a CD copy of Turbo Tax. I completed a federal and state return. I want to amend those returns to include additional data. THIS CRAPPY PRODUCT WILL NOT ALLOW ME TO EDIT MY TURBO TAX RETURN PRIOR TO FILING!!
Date published: 2021-04-26
Rated 4 out of 5 by from Good product Easy to use, Will Continue to utilize this product
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is awesome!! Great product!!! Thanks for having a product available like Turbo Tax.
Date published: 2021-04-26
Rated 4 out of 5 by from easy I am very happy to use turbo tax. I use it every year
Date published: 2021-04-26
Rated 5 out of 5 by from only way to go because of covid, i had to make a 401k withdrawal just to live during the shut down. Paula, with Turbo Tax waded through all the new relief rules and kept up to date. i used the last year and will use them again.
Date published: 2021-04-26
Rated 3 out of 5 by from Turbo Tax need to be thoroughly updated ANNUALLY I rely on TurboTax every year to file a complicated return - rental property, business income, foreign bank accounts. And I eventually get there . . . in the end. This year, I was using a new laptop and several times was completely frozen in the software until I exited, changed screen resolution to HUGE font, and re-started Turbo Tax. I then had to change the settings back when I got past the error (most recent one was on paying for Audit Defense by credit card). Also, many of the topics are outdated, e.g. Tax Preparation Expense deduction, requirements for filing 1099 forms for rental property contractors. Version used: Premier, WINDOWS
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax, Fast, Easy and Affordable! Very professional staff gets the work done in a timely manner and explains everything thoroughly.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 7361
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax made taxes so easy! My experience with TurboTax was excellent. A guy named Robert was the expert assigned to me and he was absolutely great! Very informative, patient and extremely quick to respond. It felt really good knowing that he was ensuring my taxes are done right. His service and TurboTax itself is well worth the money!
Date published: 2021-04-26
Rated 4 out of 5 by from Software glitches need fixing The program keeps repeating some sections over and over even thought they are completed. I ended up just filing as this was so annoying.
Date published: 2021-04-26
Rated 5 out of 5 by from TURBO TAX IS EASY This was a great experience. It helped me understand how my tax returns work. It was easy to follow the instructions.
Date published: 2021-04-26
Rated 1 out of 5 by from GARBAGE I purchased a CD copy of Turbo Tax. I completed a federal and state return. I want to amend those returns to include additional data. THIS CRAPPY PRODUCT WILL NOT ALLOW ME TO EDIT MY TURBO TAX RETURN PRIOR TO FILING!!
Date published: 2021-04-26
Rated 4 out of 5 by from Good product Easy to use, Will Continue to utilize this product
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is awesome!! Great product!!! Thanks for having a product available like Turbo Tax.
Date published: 2021-04-26
Rated 4 out of 5 by from easy I am very happy to use turbo tax. I use it every year
Date published: 2021-04-26
Rated 5 out of 5 by from only way to go because of covid, i had to make a 401k withdrawal just to live during the shut down. Paula, with Turbo Tax waded through all the new relief rules and kept up to date. i used the last year and will use them again.
Date published: 2021-04-26
Rated 3 out of 5 by from Turbo Tax need to be thoroughly updated ANNUALLY I rely on TurboTax every year to file a complicated return - rental property, business income, foreign bank accounts. And I eventually get there . . . in the end. This year, I was using a new laptop and several times was completely frozen in the software until I exited, changed screen resolution to HUGE font, and re-started Turbo Tax. I then had to change the settings back when I got past the error (most recent one was on paying for Audit Defense by credit card). Also, many of the topics are outdated, e.g. Tax Preparation Expense deduction, requirements for filing 1099 forms for rental property contractors. Version used: Premier, WINDOWS
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax, Fast, Easy and Affordable! Very professional staff gets the work done in a timely manner and explains everything thoroughly.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 7361