TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Not as good as previous years! Explanations are confusing and don't appear to answer the questions intended. filing and having to pay additional charges is too much. Charging $30 to pay a $25 charge to my credit card is rather excessive!
Date published: 2022-03-31
Rated 5 out of 5 by from Easiest Tax File Ever Loved the step by step walk through, and the 24 hour availability with tax experts. As a student filing was not something I looked forward to, but turbo tax made it super simple! And not nearly as time consuming as I thought.
Date published: 2022-03-31
Rated 5 out of 5 by from Great as always Easy to use and comprehensive. I have used it for years.
Date published: 2022-03-31
Rated 4 out of 5 by from Could be better I have dividends from mutual funds that pay taxes in other countries. I am guessing a lot of people are invested in such mutual funds. Turbo Tax was asking for entries on Form 1116, specific lines and explanations! I use Turbo Tax so I don't need to know/understand any forms. How am I supposed to know how to answer such questions??
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is great Yvonne at Customer Service was great ! Very helpful
Date published: 2022-03-31
Rated 5 out of 5 by from Darice from TurboTax NEEDS A RAISE It was really fast easy to use, my agent helped out very fast made things easy, communicated every step of the way with ease and had a very good experience overall! Darice is the G.O.A.T appreciate how quickly she had everything done and she deserves a raise/bonus because she made my life easier in a matter of hours!
Date published: 2022-03-31
Rated 5 out of 5 by from This product is great I loved this product it made it easy to file taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from Always a pleasure Quick and easy, as always. Great prompts. None of that nagging "what am I forgetting" feeling.
Date published: 2022-03-31
Rated 5 out of 5 by from She was fast and helpful The lady was really sweet and patient and she made it so easy for me to know what I was supposed to do.
Date published: 2022-03-31
Rated 5 out of 5 by from LOVE TURBO TAX Easy to use, very intuitive. I've used Turbo Tax for years.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not as good as previous years! Explanations are confusing and don't appear to answer the questions intended. filing and having to pay additional charges is too much. Charging $30 to pay a $25 charge to my credit card is rather excessive!
Date published: 2022-03-31
Rated 5 out of 5 by from Easiest Tax File Ever Loved the step by step walk through, and the 24 hour availability with tax experts. As a student filing was not something I looked forward to, but turbo tax made it super simple! And not nearly as time consuming as I thought.
Date published: 2022-03-31
Rated 5 out of 5 by from Great as always Easy to use and comprehensive. I have used it for years.
Date published: 2022-03-31
Rated 4 out of 5 by from Could be better I have dividends from mutual funds that pay taxes in other countries. I am guessing a lot of people are invested in such mutual funds. Turbo Tax was asking for entries on Form 1116, specific lines and explanations! I use Turbo Tax so I don't need to know/understand any forms. How am I supposed to know how to answer such questions??
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is great Yvonne at Customer Service was great ! Very helpful
Date published: 2022-03-31
Rated 5 out of 5 by from Darice from TurboTax NEEDS A RAISE It was really fast easy to use, my agent helped out very fast made things easy, communicated every step of the way with ease and had a very good experience overall! Darice is the G.O.A.T appreciate how quickly she had everything done and she deserves a raise/bonus because she made my life easier in a matter of hours!
Date published: 2022-03-31
Rated 5 out of 5 by from This product is great I loved this product it made it easy to file taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from Always a pleasure Quick and easy, as always. Great prompts. None of that nagging "what am I forgetting" feeling.
Date published: 2022-03-31
Rated 5 out of 5 by from She was fast and helpful The lady was really sweet and patient and she made it so easy for me to know what I was supposed to do.
Date published: 2022-03-31
Rated 5 out of 5 by from LOVE TURBO TAX Easy to use, very intuitive. I've used Turbo Tax for years.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7334