TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
RAMJD999 from
Not as good as previous years!
Explanations are confusing and don't appear to answer the questions intended. filing and having to pay additional charges is too much. Charging $30 to pay a $25 charge to my credit card is rather excessive!
Date published: 2022-03-31
Rated 5 out of 5 by
Nursing Student Jess from
Easiest Tax File Ever
Loved the step by step walk through, and the 24 hour availability with tax experts. As a student filing was not something I looked forward to, but turbo tax made it super simple! And not nearly as time consuming as I thought.
Date published: 2022-03-31
Rated 5 out of 5 by
MikefromTN from
Great as always
Easy to use and comprehensive. I have used it for years.
Date published: 2022-03-31
Rated 4 out of 5 by
Subash16 from
Could be better
I have dividends from mutual funds that pay taxes in other countries. I am guessing a lot of people are invested in such mutual funds. Turbo Tax was asking for entries on Form 1116, specific lines and explanations! I use Turbo Tax so I don't need to know/understand any forms. How am I supposed to know how to answer such questions??
Date published: 2022-03-31
Rated 5 out of 5 by
tboneatlanta from
TurboTax is great
Yvonne at Customer Service was great ! Very helpful
Date published: 2022-03-31
Rated 5 out of 5 by
JoJoWiz from
Darice from TurboTax NEEDS A RAISE
It was really fast easy to use, my agent helped out very fast made things easy, communicated every step of the way with ease and had a very good experience overall! Darice is the G.O.A.T appreciate how quickly she had everything done and she deserves a raise/bonus because she made my life easier in a matter of hours!
Date published: 2022-03-31
Rated 5 out of 5 by
jande120 from
This product is great
I loved this product it made it easy to file taxes.
Date published: 2022-03-31
Rated 5 out of 5 by
RobertLMo from
Always a pleasure
Quick and easy, as always. Great prompts. None of that nagging "what am I forgetting" feeling.
Date published: 2022-03-31
Rated 5 out of 5 by
Enemm99 from
She was fast and helpful
The lady was really sweet and patient and she made it so easy for me to know what I was supposed to do.
Date published: 2022-03-31
Rated 5 out of 5 by
AngieFarm from
LOVE TURBO TAX
Easy to use, very intuitive. I've used Turbo Tax for years.
All TurboTax® Offerings Reviews - Page 7334
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
RAMJD999 from
Not as good as previous years!
Explanations are confusing and don't appear to answer the questions intended. filing and having to pay additional charges is too much. Charging $30 to pay a $25 charge to my credit card is rather excessive!
Date published: 2022-03-31
Rated 5 out of 5 by
Nursing Student Jess from
Easiest Tax File Ever
Loved the step by step walk through, and the 24 hour availability with tax experts. As a student filing was not something I looked forward to, but turbo tax made it super simple! And not nearly as time consuming as I thought.
Date published: 2022-03-31
Rated 5 out of 5 by
MikefromTN from
Great as always
Easy to use and comprehensive. I have used it for years.
Date published: 2022-03-31
Rated 4 out of 5 by
Subash16 from
Could be better
I have dividends from mutual funds that pay taxes in other countries. I am guessing a lot of people are invested in such mutual funds. Turbo Tax was asking for entries on Form 1116, specific lines and explanations! I use Turbo Tax so I don't need to know/understand any forms. How am I supposed to know how to answer such questions??
Date published: 2022-03-31
Rated 5 out of 5 by
tboneatlanta from
TurboTax is great
Yvonne at Customer Service was great ! Very helpful
Date published: 2022-03-31
Rated 5 out of 5 by
JoJoWiz from
Darice from TurboTax NEEDS A RAISE
It was really fast easy to use, my agent helped out very fast made things easy, communicated every step of the way with ease and had a very good experience overall! Darice is the G.O.A.T appreciate how quickly she had everything done and she deserves a raise/bonus because she made my life easier in a matter of hours!
Date published: 2022-03-31
Rated 5 out of 5 by
jande120 from
This product is great
I loved this product it made it easy to file taxes.
Date published: 2022-03-31
Rated 5 out of 5 by
RobertLMo from
Always a pleasure
Quick and easy, as always. Great prompts. None of that nagging "what am I forgetting" feeling.
Date published: 2022-03-31
Rated 5 out of 5 by
Enemm99 from
She was fast and helpful
The lady was really sweet and patient and she made it so easy for me to know what I was supposed to do.
Date published: 2022-03-31
Rated 5 out of 5 by
AngieFarm from
LOVE TURBO TAX
Easy to use, very intuitive. I've used Turbo Tax for years.
All TurboTax® Offerings Reviews - Page 7334
Date published: 2022-03-31