TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo tax quick and easy Easy to use and transfers previous years data. I have used TX for over 20 years
Date published: 2021-04-16
Rated 5 out of 5 by from thanks This was easy and quick. I think it took me about one hour. Thank you!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is great We did have to call your help line and the lady who guided us through was extremely helpful. Don't remember her name, but great job. Thank you so much!!
Date published: 2021-04-16
Rated 5 out of 5 by from everything was Excellent! It was easy viewing the sites and features. I had recommended to my friends and family members
Date published: 2021-04-16
Rated 5 out of 5 by from Very Easy This was very very easy and helped to ease my anxiety.
Date published: 2021-04-16
Rated 3 out of 5 by from Feeling a bit disappointed Past three tax years when I paid for state to be filed, it came back several times unable to accept. I ended up paying TTax for a service not provided. When tried to get refund for incomplete service, I could not get through to a human. This year, I wanted to bypass this process and file paper for my state and NOT pay TTax for this service. It was not a choice. So I'm a bit disappointed and I'm holding my breath that "maybe" this year TTax will actually send in my state taxes. As far as the program, its good. Walks you thru. But buyer beware if you've had problems with state taxes being filed.
Date published: 2021-04-16
Rated 5 out of 5 by from FREE FREE FREE Great experience. Easy to Understand instructions all through the process.
Date published: 2021-04-16
Rated 5 out of 5 by from Tried Turbo Tax Live Was Quick Easy and reasonable as far as cost. This was a good experience.
Date published: 2021-04-16
Rated 4 out of 5 by from Fixing errors needs more explination I've mostly been very happy with Turbo Tax. This year my return was complicated and review and error fixing was required. When it found an error it would should the form with the error and reference the line number of the error. But sometimes it was hard if possible at all to determine what the question was on the form that needed to be answered. A direct quote would be more helpful than a line number.
Date published: 2021-04-16
Rated 4 out of 5 by from turbo tax is very easy to use I had issues with the menu when I was trying to make changes
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7333
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax quick and easy Easy to use and transfers previous years data. I have used TX for over 20 years
Date published: 2021-04-16
Rated 5 out of 5 by from thanks This was easy and quick. I think it took me about one hour. Thank you!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is great We did have to call your help line and the lady who guided us through was extremely helpful. Don't remember her name, but great job. Thank you so much!!
Date published: 2021-04-16
Rated 5 out of 5 by from everything was Excellent! It was easy viewing the sites and features. I had recommended to my friends and family members
Date published: 2021-04-16
Rated 5 out of 5 by from Very Easy This was very very easy and helped to ease my anxiety.
Date published: 2021-04-16
Rated 3 out of 5 by from Feeling a bit disappointed Past three tax years when I paid for state to be filed, it came back several times unable to accept. I ended up paying TTax for a service not provided. When tried to get refund for incomplete service, I could not get through to a human. This year, I wanted to bypass this process and file paper for my state and NOT pay TTax for this service. It was not a choice. So I'm a bit disappointed and I'm holding my breath that "maybe" this year TTax will actually send in my state taxes. As far as the program, its good. Walks you thru. But buyer beware if you've had problems with state taxes being filed.
Date published: 2021-04-16
Rated 5 out of 5 by from FREE FREE FREE Great experience. Easy to Understand instructions all through the process.
Date published: 2021-04-16
Rated 5 out of 5 by from Tried Turbo Tax Live Was Quick Easy and reasonable as far as cost. This was a good experience.
Date published: 2021-04-16
Rated 4 out of 5 by from Fixing errors needs more explination I've mostly been very happy with Turbo Tax. This year my return was complicated and review and error fixing was required. When it found an error it would should the form with the error and reference the line number of the error. But sometimes it was hard if possible at all to determine what the question was on the form that needed to be answered. A direct quote would be more helpful than a line number.
Date published: 2021-04-16
Rated 4 out of 5 by from turbo tax is very easy to use I had issues with the menu when I was trying to make changes
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7333