TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from EXCELLENT EXCELLENT AND EASY YOU SHOULD KEEP THE GOOD WORK UP
Date published: 2021-04-27
Rated 5 out of 5 by from I was very pleased to use Turbo Tax. Outstanding Thanks for the Enlisted Military Discount!!!! Outstanding tax system
Date published: 2021-04-27
Rated 4 out of 5 by from TAX PREP GOOD - HARD TO GET SOFTWARE LOADED Hard to pay to credit card for state filing ended up taking out of my refund and paying extra $40 fee.
Date published: 2021-04-27
Rated 5 out of 5 by from Dynamic and time saving So happy to filing Income Tax since last 2 years. Recommend everyone to save time according to money
Date published: 2021-04-27
Rated 4 out of 5 by from How Turbo Tax Business Can Improve Include Trust Form 1041 in TurboTax Premier for Simple Trusts with only dividends and interest. We shouldn't need to buy the full Business software for such simple trust returns. Allow direct download from broker for trust returns (currently not allowed). No place on current Business software to attach 1099-B detail (required if using summary capital gain inputs) Please develop state software for trust returns in my state - None available for Oregon and OR DOR Instructions are either confusing or missing explanations.
Date published: 2021-04-27
Rated 5 out of 5 by from Worked perfect great clarity and thorough. I always file with great confidence when finished.
Date published: 2021-04-27
Rated 5 out of 5 by from Good Very good. Easy to use. Made me want file my taxes every day.
Date published: 2021-04-27
Rated 4 out of 5 by from Short and Sweet Once again a swift filing process. Though I must admit, given unusual 2020 circumstances, I would have liked more clarity on the self-emplyed/gig worker income section.
Date published: 2021-04-27
Rated 4 out of 5 by from Problems installing from the CD, Updater fails I purchased TurboTax Deluxe which came with an enclosed CD. When I installed from the CD, the process got an error. After that I kept having problems restarting TurboTax - the Updater, which applies the latest updates, kept failing when it tried to execute TurboTax after applying updates, because of the installation error.. Then I called TurboTax support and the rep helped me repair the copy on my laptop from an online build. But the fix did not last, Updater again started failing and I couldn't run TurboTax. So I called again, and rather than repair again, I decided to replace the product on my laptop. This finally resolved the issue. This is the first time I've had a problem with TurboTax in the many, many years I've been using it.
Date published: 2021-04-27
Rated 1 out of 5 by from not happy Why ask to have a spouse list a dependent and then not claim them? Turbotax automatically claimed our dependent on state refund (without asking), after we selected to not claim the dependent on our federal return. This software is a headache, and this website should be held accountable for software glitches and costing us time and money.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 7331
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EXCELLENT EXCELLENT AND EASY YOU SHOULD KEEP THE GOOD WORK UP
Date published: 2021-04-27
Rated 5 out of 5 by from I was very pleased to use Turbo Tax. Outstanding Thanks for the Enlisted Military Discount!!!! Outstanding tax system
Date published: 2021-04-27
Rated 4 out of 5 by from TAX PREP GOOD - HARD TO GET SOFTWARE LOADED Hard to pay to credit card for state filing ended up taking out of my refund and paying extra $40 fee.
Date published: 2021-04-27
Rated 5 out of 5 by from Dynamic and time saving So happy to filing Income Tax since last 2 years. Recommend everyone to save time according to money
Date published: 2021-04-27
Rated 4 out of 5 by from How Turbo Tax Business Can Improve Include Trust Form 1041 in TurboTax Premier for Simple Trusts with only dividends and interest. We shouldn't need to buy the full Business software for such simple trust returns. Allow direct download from broker for trust returns (currently not allowed). No place on current Business software to attach 1099-B detail (required if using summary capital gain inputs) Please develop state software for trust returns in my state - None available for Oregon and OR DOR Instructions are either confusing or missing explanations.
Date published: 2021-04-27
Rated 5 out of 5 by from Worked perfect great clarity and thorough. I always file with great confidence when finished.
Date published: 2021-04-27
Rated 5 out of 5 by from Good Very good. Easy to use. Made me want file my taxes every day.
Date published: 2021-04-27
Rated 4 out of 5 by from Short and Sweet Once again a swift filing process. Though I must admit, given unusual 2020 circumstances, I would have liked more clarity on the self-emplyed/gig worker income section.
Date published: 2021-04-27
Rated 4 out of 5 by from Problems installing from the CD, Updater fails I purchased TurboTax Deluxe which came with an enclosed CD. When I installed from the CD, the process got an error. After that I kept having problems restarting TurboTax - the Updater, which applies the latest updates, kept failing when it tried to execute TurboTax after applying updates, because of the installation error.. Then I called TurboTax support and the rep helped me repair the copy on my laptop from an online build. But the fix did not last, Updater again started failing and I couldn't run TurboTax. So I called again, and rather than repair again, I decided to replace the product on my laptop. This finally resolved the issue. This is the first time I've had a problem with TurboTax in the many, many years I've been using it.
Date published: 2021-04-27
Rated 1 out of 5 by from not happy Why ask to have a spouse list a dependent and then not claim them? Turbotax automatically claimed our dependent on state refund (without asking), after we selected to not claim the dependent on our federal return. This software is a headache, and this website should be held accountable for software glitches and costing us time and money.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 7331