TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Extremely helpful Initially Turbo tax was not able to help me. I inquired why and the answer was not clear. I spoke with the expert Karen, she reviewed all the information, advised she felt Turbo Tax could help me, went the extra mile, and completed my returns. Extremely helpful.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax was very easy to use. The representative that help me live was great. She answered all of my questions and made this an easy transition.
Date published: 2021-04-16
Rated 5 out of 5 by from Great service, just expensive! Turbotax is great and makes it easy to file taxes even if you don't feel super confident with things like this. However, there are lots of additional fees for special circumstances, which I feel like might disproportionately effect lower income people, like self-employed individuals.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use and relatively a quick process.
Date published: 2021-04-16
Rated 3 out of 5 by from Good Product But Needs Some Improvement The Step-by-Step process is a little unpredictable. Repeats same steps often. No Federal E-File if you have a Safe Harbor Statement. No State E-File.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is my best friend! I had the most frustrating day trying to manually prepare my return, and I wound up owing money. I knew I was missing information--in more than one place. So I decided to give TurboTax a try. It saved me so many headaches, plus it found me credits that I wasn't able to find on my own.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax saves my life every year This is my 8th year using TurboTax and it was the fastest and easiest year yet. I'm a huge procrastinator but they save my life every year. Highly recommend!
Date published: 2021-04-16
Rated 5 out of 5 by from Easy This was easy and fast - highly recommended Had to ask about clearing a form and starting over - wonderful help and really fast
Date published: 2021-04-16
Rated 5 out of 5 by from Glad Turbo Tax I was nervous about using Turbo Tax but after using it I don't know why,
Date published: 2021-04-16
Rated 5 out of 5 by from Quick and easy It was made very simple and fast to use, I would recommend!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7330
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely helpful Initially Turbo tax was not able to help me. I inquired why and the answer was not clear. I spoke with the expert Karen, she reviewed all the information, advised she felt Turbo Tax could help me, went the extra mile, and completed my returns. Extremely helpful.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax was very easy to use. The representative that help me live was great. She answered all of my questions and made this an easy transition.
Date published: 2021-04-16
Rated 5 out of 5 by from Great service, just expensive! Turbotax is great and makes it easy to file taxes even if you don't feel super confident with things like this. However, there are lots of additional fees for special circumstances, which I feel like might disproportionately effect lower income people, like self-employed individuals.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use and relatively a quick process.
Date published: 2021-04-16
Rated 3 out of 5 by from Good Product But Needs Some Improvement The Step-by-Step process is a little unpredictable. Repeats same steps often. No Federal E-File if you have a Safe Harbor Statement. No State E-File.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is my best friend! I had the most frustrating day trying to manually prepare my return, and I wound up owing money. I knew I was missing information--in more than one place. So I decided to give TurboTax a try. It saved me so many headaches, plus it found me credits that I wasn't able to find on my own.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax saves my life every year This is my 8th year using TurboTax and it was the fastest and easiest year yet. I'm a huge procrastinator but they save my life every year. Highly recommend!
Date published: 2021-04-16
Rated 5 out of 5 by from Easy This was easy and fast - highly recommended Had to ask about clearing a form and starting over - wonderful help and really fast
Date published: 2021-04-16
Rated 5 out of 5 by from Glad Turbo Tax I was nervous about using Turbo Tax but after using it I don't know why,
Date published: 2021-04-16
Rated 5 out of 5 by from Quick and easy It was made very simple and fast to use, I would recommend!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7330