TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Excited As a single person and not a lot of experience with filing taxes I liked the walk through and ease of the whole process.
Date published: 2021-04-05
Rated 5 out of 5 by from It was awesome and easy to use TurboTax was easy and awesome to use it’s a wonderful tool for tax preparation was able to answer all questions and explained everything I needed explained
Date published: 2021-04-05
Rated 3 out of 5 by from Turbo Tax for a senior I have been using this product for several years. It seems to be increasingly more difficult to zip right thru the process, too many questions for a person filing a standard deduction. please create a menu that goes straight to standard deduction. its also annoying that the program keeps trying to have the user purchase the max software.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use. Entered all my previous info and made the process easier.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Great, very helpful and easy to use. I enjoy using TT.
Date published: 2021-04-05
Rated 4 out of 5 by from Good site Easy to navigate. Quick and easy free option simple to use and understand.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo tax is very helpful! It was super quick and easy, I love turbotax! I recommend that you try it out if you live a busy schedule
Date published: 2021-04-05
Rated 5 out of 5 by from T-T is my go-2 Simple step-by-step entry and calculations for moderately complex returns (those requiring asset purchases/sales). Validation and corrections are very helpful. Downloading of data from broker is a real time-saver too.
Date published: 2021-04-05
Rated 5 out of 5 by from Worked again! Once again Turbo Tax has been great! Been 10+ years.
Date published: 2021-04-05
Rated 5 out of 5 by from Customer Service was amazing! As a freelancer, I understand nothing about my complicated taxes. To make things more difficult, I also moved this year. I had a cal with a customer service agent and she worked with me for 2.5 hours until everything was corrected. I have never been more relieved and impressed!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excited As a single person and not a lot of experience with filing taxes I liked the walk through and ease of the whole process.
Date published: 2021-04-05
Rated 5 out of 5 by from It was awesome and easy to use TurboTax was easy and awesome to use it’s a wonderful tool for tax preparation was able to answer all questions and explained everything I needed explained
Date published: 2021-04-05
Rated 3 out of 5 by from Turbo Tax for a senior I have been using this product for several years. It seems to be increasingly more difficult to zip right thru the process, too many questions for a person filing a standard deduction. please create a menu that goes straight to standard deduction. its also annoying that the program keeps trying to have the user purchase the max software.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use. Entered all my previous info and made the process easier.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Great, very helpful and easy to use. I enjoy using TT.
Date published: 2021-04-05
Rated 4 out of 5 by from Good site Easy to navigate. Quick and easy free option simple to use and understand.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo tax is very helpful! It was super quick and easy, I love turbotax! I recommend that you try it out if you live a busy schedule
Date published: 2021-04-05
Rated 5 out of 5 by from T-T is my go-2 Simple step-by-step entry and calculations for moderately complex returns (those requiring asset purchases/sales). Validation and corrections are very helpful. Downloading of data from broker is a real time-saver too.
Date published: 2021-04-05
Rated 5 out of 5 by from Worked again! Once again Turbo Tax has been great! Been 10+ years.
Date published: 2021-04-05
Rated 5 out of 5 by from Customer Service was amazing! As a freelancer, I understand nothing about my complicated taxes. To make things more difficult, I also moved this year. I had a cal with a customer service agent and she worked with me for 2.5 hours until everything was corrected. I have never been more relieved and impressed!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7329