TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax amendment help Rose was very helpful and very nice she directed us right on the right track
Date published: 2022-03-31
Rated 1 out of 5 by from paid for state but still charged for it I paid for state but was still charged for it. Why?
Date published: 2022-03-31
Rated 5 out of 5 by from Using TurboTax is quick and easy! I've used TurboTax for years and have been very impressed by the ease of preparing my taxes!
Date published: 2022-03-31
Rated 3 out of 5 by from like it but confusing not sure if depreciation followed over to next year - no where is there a number to call and if you find one good luck. there should be people to talk on the phone with not just recordings. Disappointing.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is my way of filing my taxes TurboTax is easy to use, and help is available if needed.
Date published: 2022-03-31
Rated 2 out of 5 by from Good, but now it is overpriced. I don't think I will use Turbotax again. It requires too much needless input, taking too much time, and it is very expensive for a simple return.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is great I was walked through the process quick and easy and was satisfied.
Date published: 2022-03-31
Rated 4 out of 5 by from Fix an issue There is a confusing issue for entering info about Qualified Defined Benefit Pension Plans that are taxable. TT asked several questions about RMD. For monthly paid company pension plans there is no such thing as RMD, so why all the questions about RMD. Please change to avoid the confusion. Note: the tax expert could not answer the issue. She did answer a 2nd issue.
Date published: 2022-03-31
Rated 3 out of 5 by from I thought you received one State return FREE!!! Not happy about another $25 after paying for the Deluxe version.
Date published: 2022-03-31
Rated 1 out of 5 by from Money is better spent paying the taxes Main benefit is peace of mind. The tax preparer saved me about $80 but it cost me $385 to realize the savings. Not a good investment for me this year
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax amendment help Rose was very helpful and very nice she directed us right on the right track
Date published: 2022-03-31
Rated 1 out of 5 by from paid for state but still charged for it I paid for state but was still charged for it. Why?
Date published: 2022-03-31
Rated 5 out of 5 by from Using TurboTax is quick and easy! I've used TurboTax for years and have been very impressed by the ease of preparing my taxes!
Date published: 2022-03-31
Rated 3 out of 5 by from like it but confusing not sure if depreciation followed over to next year - no where is there a number to call and if you find one good luck. there should be people to talk on the phone with not just recordings. Disappointing.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is my way of filing my taxes TurboTax is easy to use, and help is available if needed.
Date published: 2022-03-31
Rated 2 out of 5 by from Good, but now it is overpriced. I don't think I will use Turbotax again. It requires too much needless input, taking too much time, and it is very expensive for a simple return.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is great I was walked through the process quick and easy and was satisfied.
Date published: 2022-03-31
Rated 4 out of 5 by from Fix an issue There is a confusing issue for entering info about Qualified Defined Benefit Pension Plans that are taxable. TT asked several questions about RMD. For monthly paid company pension plans there is no such thing as RMD, so why all the questions about RMD. Please change to avoid the confusion. Note: the tax expert could not answer the issue. She did answer a 2nd issue.
Date published: 2022-03-31
Rated 3 out of 5 by from I thought you received one State return FREE!!! Not happy about another $25 after paying for the Deluxe version.
Date published: 2022-03-31
Rated 1 out of 5 by from Money is better spent paying the taxes Main benefit is peace of mind. The tax preparer saved me about $80 but it cost me $385 to realize the savings. Not a good investment for me this year
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7329