TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from start charging me i dont want deluxe, let me change it. there is no clear way to do so. thx
Date published: 2021-02-22
Rated 4 out of 5 by from More help please If you want any help at all you have to more for live.
Date published: 2021-02-22
Rated 5 out of 5 by from On my own It could not have done without you being on my side.
Date published: 2021-02-22
Rated 1 out of 5 by from At least it's easy...kinda I just don't trust it anymore but it's hard to leave when all your info is saved. I have too many jobs and documents so I stay for the convenience. However, over the years, it has become less user friendly, more expensive and a bit deceitful. The while process it showed me returns for both federal and state. The at the final check it subtracted $500 from state to where I owed the state. Also chopped $200 off federal. Really sucks to think you are getting some cash and then when you are finished an hour later they pull the rug out. In a final check it finds a bunch more money I owe? Just kinda weird is all. Maybe next year I finally move on to something better.
Date published: 2021-02-22
Rated 4 out of 5 by from turbo tax is good for most situations Used prograWm and did not attempt to use any additional experts at turbo tax
Date published: 2021-02-22
Rated 5 out of 5 by from Filing with confidence I've used turbotax for over 20 years. I've never had a problem. I've bought and sold homes and securities. I've filed my sub-chapter S income with turbotax, etc. My only issue is the revenue play by Intuit to require premier for things that deluxe did for a bargain price for decades. But it is all good.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax works great! They helped me fix my taxes for free and helped me file fee free
Date published: 2021-02-22
Rated 5 out of 5 by from Better than H&R Block online Much easier and friendlier to navigate than H&R block online
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awsome So easy to use, just enter the information and send.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Helped Us Survive 2020 Taxes There was an awesome Live expert Benjamin who walked us through calculating 1099-B/DIV forms which we did not have prior to this year. There was a lot to get through especially since there was unemployment income due to COVID-19. We always appreciate the help - wish we didn't have to pay the tier box for Premier Live just because we had a 1099-B, but it was probable worth it.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 733
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from start charging me i dont want deluxe, let me change it. there is no clear way to do so. thx
Date published: 2021-02-22
Rated 4 out of 5 by from More help please If you want any help at all you have to more for live.
Date published: 2021-02-22
Rated 5 out of 5 by from On my own It could not have done without you being on my side.
Date published: 2021-02-22
Rated 1 out of 5 by from At least it's easy...kinda I just don't trust it anymore but it's hard to leave when all your info is saved. I have too many jobs and documents so I stay for the convenience. However, over the years, it has become less user friendly, more expensive and a bit deceitful. The while process it showed me returns for both federal and state. The at the final check it subtracted $500 from state to where I owed the state. Also chopped $200 off federal. Really sucks to think you are getting some cash and then when you are finished an hour later they pull the rug out. In a final check it finds a bunch more money I owe? Just kinda weird is all. Maybe next year I finally move on to something better.
Date published: 2021-02-22
Rated 4 out of 5 by from turbo tax is good for most situations Used prograWm and did not attempt to use any additional experts at turbo tax
Date published: 2021-02-22
Rated 5 out of 5 by from Filing with confidence I've used turbotax for over 20 years. I've never had a problem. I've bought and sold homes and securities. I've filed my sub-chapter S income with turbotax, etc. My only issue is the revenue play by Intuit to require premier for things that deluxe did for a bargain price for decades. But it is all good.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax works great! They helped me fix my taxes for free and helped me file fee free
Date published: 2021-02-22
Rated 5 out of 5 by from Better than H&R Block online Much easier and friendlier to navigate than H&R block online
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awsome So easy to use, just enter the information and send.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Helped Us Survive 2020 Taxes There was an awesome Live expert Benjamin who walked us through calculating 1099-B/DIV forms which we did not have prior to this year. There was a lot to get through especially since there was unemployment income due to COVID-19. We always appreciate the help - wish we didn't have to pay the tier box for Premier Live just because we had a 1099-B, but it was probable worth it.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 733