TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love Turbo Tax! Good customer service and easy to understand. Live support I case you have an error is awesome.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax makes me confident In general I had a good experience. Only problem I encountered was that I OWN my home and the program was hung up on getting my mortgage information. Program needs a box to check if there's no ortgage on a home that is owned utright.
Date published: 2021-04-27
Rated 3 out of 5 by from Need to QA the User Experience Too many inconsistencies and ambiguities. Computations and forms are good, but the user interface needs work.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy to use It was an easy download and walk through. If I had questions there was a live representative to assist
Date published: 2021-04-27
Rated 5 out of 5 by from Great tool for tax return file Easy to use. It’s my second years for using it. Feel comfortable when use it.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is wonderful Easy to use. Easy to understand, used other years, many times
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo tax is helpful and affordable all of my question were answered and handled professionally and appropriately i have used turbo tax for a few years now and it has always been accurate
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is marvelous My experience was very good. Easy to follow and allowed jumping around. Thought I had a problem, but found out all I needed to do was scroll down.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo Tax for several years and am completely satisfied. Your accuracy guarantee in fantastic. Instructions are easy to understand. And the data that you provide is very helpful and time saving. Once I had all the financial information in one place it took less than an hour to complete my returns.
Date published: 2021-04-27
Rated 5 out of 5 by from Paraprofessional It was a good experience, thanks, I will file again next year. Turbo tax make it easy for people that don't have a lot of money.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 7313
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax! Good customer service and easy to understand. Live support I case you have an error is awesome.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax makes me confident In general I had a good experience. Only problem I encountered was that I OWN my home and the program was hung up on getting my mortgage information. Program needs a box to check if there's no ortgage on a home that is owned utright.
Date published: 2021-04-27
Rated 3 out of 5 by from Need to QA the User Experience Too many inconsistencies and ambiguities. Computations and forms are good, but the user interface needs work.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy to use It was an easy download and walk through. If I had questions there was a live representative to assist
Date published: 2021-04-27
Rated 5 out of 5 by from Great tool for tax return file Easy to use. It’s my second years for using it. Feel comfortable when use it.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is wonderful Easy to use. Easy to understand, used other years, many times
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo tax is helpful and affordable all of my question were answered and handled professionally and appropriately i have used turbo tax for a few years now and it has always been accurate
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is marvelous My experience was very good. Easy to follow and allowed jumping around. Thought I had a problem, but found out all I needed to do was scroll down.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo Tax for several years and am completely satisfied. Your accuracy guarantee in fantastic. Instructions are easy to understand. And the data that you provide is very helpful and time saving. Once I had all the financial information in one place it took less than an hour to complete my returns.
Date published: 2021-04-27
Rated 5 out of 5 by from Paraprofessional It was a good experience, thanks, I will file again next year. Turbo tax make it easy for people that don't have a lot of money.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 7313