TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbotax is fire great service quick feedback and great results will definitely continue to use in the future
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is GREAT Turbo Tax is GREAT! I like when you are unsure just ask and an answer is given or more help is available. Thanks
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Is Superior to Everyone Else This is my 8th year using it. It is wonderfully easy and retains all my information from previous years. Price is great also.
Date published: 2022-04-01
Rated 4 out of 5 by from Irksome update loop I love the convenience and apparent accuracy. But having to repeat THE SAME UPDATE every time I open it is quite vexing! And this time it required it AGAIN just as I went to efile, then hung up and I had to repeat AGAIN! SAME update I had done six times previously. Reported previously and not just this year. Otherwise I love TT and will probably use it again.
Date published: 2022-04-01
Rated 5 out of 5 by from very helpful Eileen was extremely helpful and stayed with my problem until it was solved.
Date published: 2022-04-01
Rated 5 out of 5 by from I enjoy filing with Turbo Tax Turbo tax is always so accessible when I need to file. I enjoy that it saves all my information and there is never a delay of any sort!
Date published: 2022-04-01
Rated 4 out of 5 by from easy program! i didn't understand completely the process. but i am satisfied.
Date published: 2022-04-01
Rated 1 out of 5 by from Disappointed this year I have used TT for years and have always been happy.....This year I am very unhappy. I finished taxes six weeks ago...But TT would not let me file because of for 8915-f "wasnt available"... I checked as other tax preparation software and they did in fact have form 8915F available.....I know this would have taken IT 8 hours to plug and play....Frankly, I wont purchase TT next year unless this issue is addressed and I will go to another software.
Date published: 2022-04-01
Rated 5 out of 5 by from Great just great Simple and exact I’m really impressed with this program
Date published: 2022-04-01
Rated 5 out of 5 by from Good tool for homemade tax return easy interface, pretty quick process if not a complicated return
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7289
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is fire great service quick feedback and great results will definitely continue to use in the future
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is GREAT Turbo Tax is GREAT! I like when you are unsure just ask and an answer is given or more help is available. Thanks
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Is Superior to Everyone Else This is my 8th year using it. It is wonderfully easy and retains all my information from previous years. Price is great also.
Date published: 2022-04-01
Rated 4 out of 5 by from Irksome update loop I love the convenience and apparent accuracy. But having to repeat THE SAME UPDATE every time I open it is quite vexing! And this time it required it AGAIN just as I went to efile, then hung up and I had to repeat AGAIN! SAME update I had done six times previously. Reported previously and not just this year. Otherwise I love TT and will probably use it again.
Date published: 2022-04-01
Rated 5 out of 5 by from very helpful Eileen was extremely helpful and stayed with my problem until it was solved.
Date published: 2022-04-01
Rated 5 out of 5 by from I enjoy filing with Turbo Tax Turbo tax is always so accessible when I need to file. I enjoy that it saves all my information and there is never a delay of any sort!
Date published: 2022-04-01
Rated 4 out of 5 by from easy program! i didn't understand completely the process. but i am satisfied.
Date published: 2022-04-01
Rated 1 out of 5 by from Disappointed this year I have used TT for years and have always been happy.....This year I am very unhappy. I finished taxes six weeks ago...But TT would not let me file because of for 8915-f "wasnt available"... I checked as other tax preparation software and they did in fact have form 8915F available.....I know this would have taken IT 8 hours to plug and play....Frankly, I wont purchase TT next year unless this issue is addressed and I will go to another software.
Date published: 2022-04-01
Rated 5 out of 5 by from Great just great Simple and exact I’m really impressed with this program
Date published: 2022-04-01
Rated 5 out of 5 by from Good tool for homemade tax return easy interface, pretty quick process if not a complicated return
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7289