TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from She is very professional You very easy to talk and they explained all the procedure step by step. I feel I am taking care and receiving a lot attention.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Tool for students!!! It was an easy step by step process. It helped guide me through each step with extra support if I needed it.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo tax was great I had no issues doing my taxes, Carmen was great helping me
Date published: 2022-04-01
Rated 3 out of 5 by from This year's version is a considerable downgrade. 1.Cannot "see my return" as in prior years. 2.There is no "override" option. 3.The program does not let nonitemizers deduct $600 per couple in charitable contributions without going through some very nonintuitive steps. Spent the better part of an hour on the phone with someone trying to do this and ultimately had to figure it out myself. 4.Cannot print return unless you say that you want to file by mail, even if you don't.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Product I have used turbo tax for many years and would not consider anything else
Date published: 2022-04-01
Rated 5 out of 5 by from I have used Turbo Tax for Years Turbo Tax makes filling out your Taxes easy I have used Turbo Tax for over 10 years
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is extremely Easy Being a first time filer, Turbo Tax is so easy to understand and fill out. I will definitely being using Turbo Tax for all of my tax filing
Date published: 2022-04-01
Rated 5 out of 5 by from It took the stress out of tax season this year! I used the Full Service Tax Expert option and I am so glad I did! Alisa was thorough and responsive. I had unique tax situations (for me) this year and she made the process so much easier!
Date published: 2022-04-01
Rated 5 out of 5 by from Great Service Very nice and intelligent people who help me file.
Date published: 2022-04-01
Rated 4 out of 5 by from Simple to use Turbo Tax makes it pretty easy to file with just a few tricky moments. My only complaint is the number of times that Intuit tries to get you to upgrade to a more expensive product.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7279
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from She is very professional You very easy to talk and they explained all the procedure step by step. I feel I am taking care and receiving a lot attention.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Tool for students!!! It was an easy step by step process. It helped guide me through each step with extra support if I needed it.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo tax was great I had no issues doing my taxes, Carmen was great helping me
Date published: 2022-04-01
Rated 3 out of 5 by from This year's version is a considerable downgrade. 1.Cannot "see my return" as in prior years. 2.There is no "override" option. 3.The program does not let nonitemizers deduct $600 per couple in charitable contributions without going through some very nonintuitive steps. Spent the better part of an hour on the phone with someone trying to do this and ultimately had to figure it out myself. 4.Cannot print return unless you say that you want to file by mail, even if you don't.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Product I have used turbo tax for many years and would not consider anything else
Date published: 2022-04-01
Rated 5 out of 5 by from I have used Turbo Tax for Years Turbo Tax makes filling out your Taxes easy I have used Turbo Tax for over 10 years
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is extremely Easy Being a first time filer, Turbo Tax is so easy to understand and fill out. I will definitely being using Turbo Tax for all of my tax filing
Date published: 2022-04-01
Rated 5 out of 5 by from It took the stress out of tax season this year! I used the Full Service Tax Expert option and I am so glad I did! Alisa was thorough and responsive. I had unique tax situations (for me) this year and she made the process so much easier!
Date published: 2022-04-01
Rated 5 out of 5 by from Great Service Very nice and intelligent people who help me file.
Date published: 2022-04-01
Rated 4 out of 5 by from Simple to use Turbo Tax makes it pretty easy to file with just a few tricky moments. My only complaint is the number of times that Intuit tries to get you to upgrade to a more expensive product.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7279