TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Isabelle22 from
She is very professional
You very easy to talk and they explained all the procedure step by step. I feel I am taking care and receiving a lot attention.
Date published: 2022-04-01
Rated 5 out of 5 by
ItJoc from
Great Tool for students!!!
It was an easy step by step process. It helped guide me through each step with extra support if I needed it.
Date published: 2022-04-01
Rated 5 out of 5 by
Jean812 from
Turbo tax was great
I had no issues doing my taxes, Carmen was great helping me
Date published: 2022-04-01
Rated 3 out of 5 by
Dbeers from
This year's version is a considerable downgrade.
1.Cannot "see my return" as in prior years. 2.There is no "override" option. 3.The program does not let nonitemizers deduct $600 per couple in charitable contributions without going through some very nonintuitive steps. Spent the better part of an hour on the phone with someone trying to do this and ultimately had to figure it out myself. 4.Cannot print return unless you say that you want to file by mail, even if you don't.
Date published: 2022-04-01
Rated 5 out of 5 by
gleejohn from
Great Product
I have used turbo tax for many years and would not consider anything else
Date published: 2022-04-01
Rated 5 out of 5 by
DarrellF007 from
I have used Turbo Tax for Years
Turbo Tax makes filling out your Taxes easy I have used Turbo Tax for over 10 years
Date published: 2022-04-01
Rated 5 out of 5 by
MinoshcaR from
TurboTax is extremely Easy
Being a first time filer, Turbo Tax is so easy to understand and fill out. I will definitely being using Turbo Tax for all of my tax filing
Date published: 2022-04-01
Rated 5 out of 5 by
Amy5TX from
It took the stress out of tax season this year!
I used the Full Service Tax Expert option and I am so glad I did! Alisa was thorough and responsive. I had unique tax situations (for me) this year and she made the process so much easier!
Date published: 2022-04-01
Rated 5 out of 5 by
collinthewhite from
Great Service
Very nice and intelligent people who help me file.
Date published: 2022-04-01
Rated 4 out of 5 by
TX Hockey from
Simple to use
Turbo Tax makes it pretty easy to file with just a few tricky moments. My only complaint is the number of times that Intuit tries to get you to upgrade to a more expensive product.
All TurboTax® Offerings Reviews - Page 7279
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Isabelle22 from
She is very professional
You very easy to talk and they explained all the procedure step by step. I feel I am taking care and receiving a lot attention.
Date published: 2022-04-01
Rated 5 out of 5 by
ItJoc from
Great Tool for students!!!
It was an easy step by step process. It helped guide me through each step with extra support if I needed it.
Date published: 2022-04-01
Rated 5 out of 5 by
Jean812 from
Turbo tax was great
I had no issues doing my taxes, Carmen was great helping me
Date published: 2022-04-01
Rated 3 out of 5 by
Dbeers from
This year's version is a considerable downgrade.
1.Cannot "see my return" as in prior years. 2.There is no "override" option. 3.The program does not let nonitemizers deduct $600 per couple in charitable contributions without going through some very nonintuitive steps. Spent the better part of an hour on the phone with someone trying to do this and ultimately had to figure it out myself. 4.Cannot print return unless you say that you want to file by mail, even if you don't.
Date published: 2022-04-01
Rated 5 out of 5 by
gleejohn from
Great Product
I have used turbo tax for many years and would not consider anything else
Date published: 2022-04-01
Rated 5 out of 5 by
DarrellF007 from
I have used Turbo Tax for Years
Turbo Tax makes filling out your Taxes easy I have used Turbo Tax for over 10 years
Date published: 2022-04-01
Rated 5 out of 5 by
MinoshcaR from
TurboTax is extremely Easy
Being a first time filer, Turbo Tax is so easy to understand and fill out. I will definitely being using Turbo Tax for all of my tax filing
Date published: 2022-04-01
Rated 5 out of 5 by
Amy5TX from
It took the stress out of tax season this year!
I used the Full Service Tax Expert option and I am so glad I did! Alisa was thorough and responsive. I had unique tax situations (for me) this year and she made the process so much easier!
Date published: 2022-04-01
Rated 5 out of 5 by
collinthewhite from
Great Service
Very nice and intelligent people who help me file.
Date published: 2022-04-01
Rated 4 out of 5 by
TX Hockey from
Simple to use
Turbo Tax makes it pretty easy to file with just a few tricky moments. My only complaint is the number of times that Intuit tries to get you to upgrade to a more expensive product.
All TurboTax® Offerings Reviews - Page 7279
Date published: 2022-04-01