TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo tax is easy and convenient! It saved me time from going to a tax prep office.
Date published: 2022-04-01
Rated 3 out of 5 by from State Return Software Not Good The software did not do a good job of recognizing that Medical Insurance Premiums and HSA disbursements are deductible for New Jersey returns. New Jersey, unlike most states, includes Medical Premiums and HSA contributions in W2 state wages, but allows them as medical deductions on the income tax return.
Date published: 2022-04-01
Rated 5 out of 5 by from They make it easy! Very straight-forward and easy. Would definitely use again!
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax was AWESOME!! Nice and easy! Very helpful! Did it all for me! Thanks!!
Date published: 2022-04-01
Rated 5 out of 5 by from Love Using Turbo Tax I have used TurboTax for years with good results. I used a competitor’s program years ago and just wasn’t satisfied.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo Tax is OK but not as awesome as it once was These comments are critique's and not criticism's. Overall we are happy with TurboTax and have used it for years. It seemed more awkward to navigate this year, 2021, than in the past. But we did get all our info in OK. After we finished and filed the Federal Taxes we had a difficult time moving back to filing the State taxes. It did not take us there automatically and we had to fish out the correct menu. Also, small inconvenience, but the pages do not fit the screen and we have to scroll down always to find the "continue" button as we advance through the worksheets. This could be improved.
Date published: 2022-04-01
Rated 5 out of 5 by from Great experience Taxes can often be a stressful process but turbo tax took care of everything.My wife and I were very thankful for their services. The tax expert we worked with was very knowledgeable and was able to answer all of our questions.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is an easy way to file your taxes. TurboTax has been an easy way for my husband and I to complete our taxes.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy Easy to use by following instructions. The questions help one to make the proper enteries.
Date published: 2022-04-01
Rated 5 out of 5 by from I Keep Using It Every Year Although I have a relatively simple return, it is easy to fill out and file using TT.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7269
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo tax is easy and convenient! It saved me time from going to a tax prep office.
Date published: 2022-04-01
Rated 3 out of 5 by from State Return Software Not Good The software did not do a good job of recognizing that Medical Insurance Premiums and HSA disbursements are deductible for New Jersey returns. New Jersey, unlike most states, includes Medical Premiums and HSA contributions in W2 state wages, but allows them as medical deductions on the income tax return.
Date published: 2022-04-01
Rated 5 out of 5 by from They make it easy! Very straight-forward and easy. Would definitely use again!
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax was AWESOME!! Nice and easy! Very helpful! Did it all for me! Thanks!!
Date published: 2022-04-01
Rated 5 out of 5 by from Love Using Turbo Tax I have used TurboTax for years with good results. I used a competitor’s program years ago and just wasn’t satisfied.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo Tax is OK but not as awesome as it once was These comments are critique's and not criticism's. Overall we are happy with TurboTax and have used it for years. It seemed more awkward to navigate this year, 2021, than in the past. But we did get all our info in OK. After we finished and filed the Federal Taxes we had a difficult time moving back to filing the State taxes. It did not take us there automatically and we had to fish out the correct menu. Also, small inconvenience, but the pages do not fit the screen and we have to scroll down always to find the "continue" button as we advance through the worksheets. This could be improved.
Date published: 2022-04-01
Rated 5 out of 5 by from Great experience Taxes can often be a stressful process but turbo tax took care of everything.My wife and I were very thankful for their services. The tax expert we worked with was very knowledgeable and was able to answer all of our questions.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is an easy way to file your taxes. TurboTax has been an easy way for my husband and I to complete our taxes.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy Easy to use by following instructions. The questions help one to make the proper enteries.
Date published: 2022-04-01
Rated 5 out of 5 by from I Keep Using It Every Year Although I have a relatively simple return, it is easy to fill out and file using TT.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7269