TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax was super easy to do. Turbo tax was easy to do. All information was easy to understand. I was lead step by step through everything.
Date published: 2022-04-10
Rated 5 out of 5 by from So simple I have used Turbo Tax for many years. The tax software is so very easy and i never have an issue with filing
Date published: 2022-04-10
Rated 5 out of 5 by from I love Turbo Tax!! Filing my taxes have always been easy with Turbo Tax. I have been a faithful customer for the past 8yrs since I purchased my house. They make filing easy!
Date published: 2022-04-10
Rated 1 out of 5 by from 3 years with the same bugs -- plus new ones. Don't expect credit card purchasing through TT to work -- e.g., for state e-file. See the many forum posts. Some people get lucky, but many do not. Tired of paying for TT only to be stuck (1) paying an extra $40 for Intuit to take it out of my deduction or (2) printing, getting to and waiting at USPS, and paying for tracking.
Date published: 2022-04-10
Rated 4 out of 5 by from Consistent year to year Consistent year to year. This makes completing your taxes easier and less stressful.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo tax is great, when it works I was completing my taxes and the program kept requesting an amount not reflected on my 1098. it wouldn't let me complete y taxes. the first advisor with whom i spoke was not helpful at all but the second, Adam, was very helpful and guided me through the process and I was able to complete my taxes without further incidence.
Date published: 2022-04-10
Rated 5 out of 5 by from On Target for both Feds aND sTATE RETURNS Excellent service INCLUDING instructions and clarity of presentations
Date published: 2022-04-10
Rated 5 out of 5 by from great easy to use and gets the job done, and asks the same questions higher priced tax prep services
Date published: 2022-04-10
Rated 4 out of 5 by from Good but not perfect I've used TurboTax for many years and it has served me well. One thing that is never clear is "What attachments are required for my federal and especially state returns?". If that was more specific in the instructions it would help a lot.
Date published: 2022-04-10
Rated 5 out of 5 by from A great guide So easy to use, a great guide through everything!!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 7245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was super easy to do. Turbo tax was easy to do. All information was easy to understand. I was lead step by step through everything.
Date published: 2022-04-10
Rated 5 out of 5 by from So simple I have used Turbo Tax for many years. The tax software is so very easy and i never have an issue with filing
Date published: 2022-04-10
Rated 5 out of 5 by from I love Turbo Tax!! Filing my taxes have always been easy with Turbo Tax. I have been a faithful customer for the past 8yrs since I purchased my house. They make filing easy!
Date published: 2022-04-10
Rated 1 out of 5 by from 3 years with the same bugs -- plus new ones. Don't expect credit card purchasing through TT to work -- e.g., for state e-file. See the many forum posts. Some people get lucky, but many do not. Tired of paying for TT only to be stuck (1) paying an extra $40 for Intuit to take it out of my deduction or (2) printing, getting to and waiting at USPS, and paying for tracking.
Date published: 2022-04-10
Rated 4 out of 5 by from Consistent year to year Consistent year to year. This makes completing your taxes easier and less stressful.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo tax is great, when it works I was completing my taxes and the program kept requesting an amount not reflected on my 1098. it wouldn't let me complete y taxes. the first advisor with whom i spoke was not helpful at all but the second, Adam, was very helpful and guided me through the process and I was able to complete my taxes without further incidence.
Date published: 2022-04-10
Rated 5 out of 5 by from On Target for both Feds aND sTATE RETURNS Excellent service INCLUDING instructions and clarity of presentations
Date published: 2022-04-10
Rated 5 out of 5 by from great easy to use and gets the job done, and asks the same questions higher priced tax prep services
Date published: 2022-04-10
Rated 4 out of 5 by from Good but not perfect I've used TurboTax for many years and it has served me well. One thing that is never clear is "What attachments are required for my federal and especially state returns?". If that was more specific in the instructions it would help a lot.
Date published: 2022-04-10
Rated 5 out of 5 by from A great guide So easy to use, a great guide through everything!!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 7245