TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Alex2002 from
Turbo tax was super easy to do.
Turbo tax was easy to do. All information was easy to understand. I was lead step by step through everything.
Date published: 2022-04-10
Rated 5 out of 5 by
RobCLT from
So simple
I have used Turbo Tax for many years. The tax software is so very easy and i never have an issue with filing
Date published: 2022-04-10
Rated 5 out of 5 by
ReneeJATL from
I love Turbo Tax!!
Filing my taxes have always been easy with Turbo Tax. I have been a faithful customer for the past 8yrs since I purchased my house. They make filing easy!
Date published: 2022-04-10
Rated 1 out of 5 by
Leaving4Bugs from
3 years with the same bugs -- plus new ones.
Don't expect credit card purchasing through TT to work -- e.g., for state e-file. See the many forum posts. Some people get lucky, but many do not. Tired of paying for TT only to be stuck (1) paying an extra $40 for Intuit to take it out of my deduction or (2) printing, getting to and waiting at USPS, and paying for tracking.
Date published: 2022-04-10
Rated 4 out of 5 by
RickB321 from
Consistent year to year
Consistent year to year. This makes completing your taxes easier and less stressful.
Date published: 2022-04-10
Rated 3 out of 5 by
mj515 from
Turbo tax is great, when it works
I was completing my taxes and the program kept requesting an amount not reflected on my 1098. it wouldn't let me complete y taxes. the first advisor with whom i spoke was not helpful at all but the second, Adam, was very helpful and guided me through the process and I was able to complete my taxes without further incidence.
Date published: 2022-04-10
Rated 5 out of 5 by
Fredriv from
On Target for both Feds aND sTATE RETURNS
Excellent service INCLUDING instructions and clarity of presentations
Date published: 2022-04-10
Rated 5 out of 5 by
fahking from
great
easy to use and gets the job done, and asks the same questions higher priced tax prep services
Date published: 2022-04-10
Rated 4 out of 5 by
Rich1223 from
Good but not perfect
I've used TurboTax for many years and it has served me well. One thing that is never clear is "What attachments are required for my federal and especially state returns?". If that was more specific in the instructions it would help a lot.
Date published: 2022-04-10
Rated 5 out of 5 by
LMPB from
A great guide
So easy to use, a great guide through everything!!
All TurboTax® Offerings Reviews - Page 7245
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alex2002 from
Turbo tax was super easy to do.
Turbo tax was easy to do. All information was easy to understand. I was lead step by step through everything.
Date published: 2022-04-10
Rated 5 out of 5 by
RobCLT from
So simple
I have used Turbo Tax for many years. The tax software is so very easy and i never have an issue with filing
Date published: 2022-04-10
Rated 5 out of 5 by
ReneeJATL from
I love Turbo Tax!!
Filing my taxes have always been easy with Turbo Tax. I have been a faithful customer for the past 8yrs since I purchased my house. They make filing easy!
Date published: 2022-04-10
Rated 1 out of 5 by
Leaving4Bugs from
3 years with the same bugs -- plus new ones.
Don't expect credit card purchasing through TT to work -- e.g., for state e-file. See the many forum posts. Some people get lucky, but many do not. Tired of paying for TT only to be stuck (1) paying an extra $40 for Intuit to take it out of my deduction or (2) printing, getting to and waiting at USPS, and paying for tracking.
Date published: 2022-04-10
Rated 4 out of 5 by
RickB321 from
Consistent year to year
Consistent year to year. This makes completing your taxes easier and less stressful.
Date published: 2022-04-10
Rated 3 out of 5 by
mj515 from
Turbo tax is great, when it works
I was completing my taxes and the program kept requesting an amount not reflected on my 1098. it wouldn't let me complete y taxes. the first advisor with whom i spoke was not helpful at all but the second, Adam, was very helpful and guided me through the process and I was able to complete my taxes without further incidence.
Date published: 2022-04-10
Rated 5 out of 5 by
Fredriv from
On Target for both Feds aND sTATE RETURNS
Excellent service INCLUDING instructions and clarity of presentations
Date published: 2022-04-10
Rated 5 out of 5 by
fahking from
great
easy to use and gets the job done, and asks the same questions higher priced tax prep services
Date published: 2022-04-10
Rated 4 out of 5 by
Rich1223 from
Good but not perfect
I've used TurboTax for many years and it has served me well. One thing that is never clear is "What attachments are required for my federal and especially state returns?". If that was more specific in the instructions it would help a lot.
Date published: 2022-04-10
Rated 5 out of 5 by
LMPB from
A great guide
So easy to use, a great guide through everything!!
All TurboTax® Offerings Reviews - Page 7245
Date published: 2022-04-10