TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Is Turbo CHARGED Turbo tax is easy and quick enough to get through for former users. Each year the experience is positive and I love the way the information carries over and just how simple it is to follow along.
Date published: 2022-04-01
Rated 1 out of 5 by from State return would not load The state return would not start. I've used this program for decades, never had any problem. I will have to switch tax prep software, after all this time.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax - Good Tool for Paying Taxes We've been using TurboTax for years. It has been very helpful in filing and paying our taxes each year.
Date published: 2022-04-01
Rated 3 out of 5 by from NOT AS GOOD AS BEFORE I have been using TurboTax for 7 years, this year, the instruction in the last step which is designed to help to double-check errors annoys me a lot, I don't understand what does it mean, for the form 1095-A, it keeps saying it should be a 0 or blank, but the system filled 0.00 automatically, then I have to remove all the 0.00 one by one. It takes me an hour to figure this out.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is great and easy to Use I have been using Turbo Tax for use. It is easy and I like that I can get qui ck and easy answers when I need them.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes doing your taxes so simple. Love TurboTax...
Date published: 2022-04-01
Rated 4 out of 5 by from Turbotax is easy to use. One thing you could improve on is assisting with IRS and state tax issues that may arise. They still won't issue my refunds from 2020 because suddenly they think my birthdate isn't what it is, apparently from some glitch with the SSA, despite the fact that I have for the last 45 years of filing taxes my birthday has always been 8/16/1961.
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome! TurboTax Live and Full Service were awesome. It was very interactive and everything was communicated promptly.
Date published: 2022-04-01
Rated 5 out of 5 by from Super easy to use Easy and FREE. I'm a senior citizen on Social Security and they are fast, easy and best of all free.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo tax me encanta Muy buen servicio, me encantó. La asistente me atendió super bien
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Is Turbo CHARGED Turbo tax is easy and quick enough to get through for former users. Each year the experience is positive and I love the way the information carries over and just how simple it is to follow along.
Date published: 2022-04-01
Rated 1 out of 5 by from State return would not load The state return would not start. I've used this program for decades, never had any problem. I will have to switch tax prep software, after all this time.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax - Good Tool for Paying Taxes We've been using TurboTax for years. It has been very helpful in filing and paying our taxes each year.
Date published: 2022-04-01
Rated 3 out of 5 by from NOT AS GOOD AS BEFORE I have been using TurboTax for 7 years, this year, the instruction in the last step which is designed to help to double-check errors annoys me a lot, I don't understand what does it mean, for the form 1095-A, it keeps saying it should be a 0 or blank, but the system filled 0.00 automatically, then I have to remove all the 0.00 one by one. It takes me an hour to figure this out.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is great and easy to Use I have been using Turbo Tax for use. It is easy and I like that I can get qui ck and easy answers when I need them.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes doing your taxes so simple. Love TurboTax...
Date published: 2022-04-01
Rated 4 out of 5 by from Turbotax is easy to use. One thing you could improve on is assisting with IRS and state tax issues that may arise. They still won't issue my refunds from 2020 because suddenly they think my birthdate isn't what it is, apparently from some glitch with the SSA, despite the fact that I have for the last 45 years of filing taxes my birthday has always been 8/16/1961.
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome! TurboTax Live and Full Service were awesome. It was very interactive and everything was communicated promptly.
Date published: 2022-04-01
Rated 5 out of 5 by from Super easy to use Easy and FREE. I'm a senior citizen on Social Security and they are fast, easy and best of all free.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo tax me encanta Muy buen servicio, me encantó. La asistente me atendió super bien
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7243