TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Problems pulling tax forms Have used for years. had some problems pulling 1099s and had to manually input.
Date published: 2021-04-29
Rated 5 out of 5 by from Fantastic Product! Many Years Used Now! Concise, easy to move back if a correction is needed or to reread something, and the pop-up help boxes for items unfamiliar are superb.
Date published: 2021-04-29
Rated 3 out of 5 by from not as easy as advertised at the end when the "Thanks for your order" screen is up it took so long tp bring up the print screen that i clicked on the "next" or whatever it was called button and since nothing, happened i kept clicking and eventually one after another of my click screens popped up and it also took forever to clear them so i could finally proceed to the actual e-filing. But all that time i was nervous that i had screwed up something when in fact it was T-tax that was causing the issue!
Date published: 2021-04-29
Rated 2 out of 5 by from difficult to use with stocks you need a better format to enter in form 3922 info.
Date published: 2021-04-29
Rated 5 out of 5 by from EASY! NICE & EASY TO GET THROUGH, ESPECIALLY FOR MY 1ST TIME. THANKS
Date published: 2021-04-29
Rated 5 out of 5 by from full service grate services very well serviced on time and willing to serve
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome customer service!! John& Natasha were extremely professional & helpful with the problem I encountered when I was filing my taxes.
Date published: 2021-04-29
Rated 5 out of 5 by from great! amazingly simple way to file your taxes! 10/10 would recommend
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome product! Used live customer support! She solved my problem and was very helpful!
Date published: 2021-04-29
Rated 5 out of 5 by from Use it every year They have always helped me when I needed it. I have always gotten all the tax breaks available
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 7237
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Problems pulling tax forms Have used for years. had some problems pulling 1099s and had to manually input.
Date published: 2021-04-29
Rated 5 out of 5 by from Fantastic Product! Many Years Used Now! Concise, easy to move back if a correction is needed or to reread something, and the pop-up help boxes for items unfamiliar are superb.
Date published: 2021-04-29
Rated 3 out of 5 by from not as easy as advertised at the end when the "Thanks for your order" screen is up it took so long tp bring up the print screen that i clicked on the "next" or whatever it was called button and since nothing, happened i kept clicking and eventually one after another of my click screens popped up and it also took forever to clear them so i could finally proceed to the actual e-filing. But all that time i was nervous that i had screwed up something when in fact it was T-tax that was causing the issue!
Date published: 2021-04-29
Rated 2 out of 5 by from difficult to use with stocks you need a better format to enter in form 3922 info.
Date published: 2021-04-29
Rated 5 out of 5 by from EASY! NICE & EASY TO GET THROUGH, ESPECIALLY FOR MY 1ST TIME. THANKS
Date published: 2021-04-29
Rated 5 out of 5 by from full service grate services very well serviced on time and willing to serve
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome customer service!! John& Natasha were extremely professional & helpful with the problem I encountered when I was filing my taxes.
Date published: 2021-04-29
Rated 5 out of 5 by from great! amazingly simple way to file your taxes! 10/10 would recommend
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome product! Used live customer support! She solved my problem and was very helpful!
Date published: 2021-04-29
Rated 5 out of 5 by from Use it every year They have always helped me when I needed it. I have always gotten all the tax breaks available
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 7237