TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Tylernickname123456789 from
Made Taxes Easy
Thanks for making taxes easy every year. Will be using again next year.
Date published: 2022-04-02
Rated 5 out of 5 by
tkutz from
TurboTax Live was Great!
Finally ... taxes were easy this year! I loved the TurboTax full service option. It was worth every penny to have time back and peace of mind knowing my taxes were being handled correctly. Great value!
Date published: 2022-04-02
Rated 5 out of 5 by
S L F from
I Love Turbotax
Turbotax makes it very easy to complete my taxes every year.
Date published: 2022-04-02
Rated 4 out of 5 by
Tess3459 from
Never had this much trouble before
Had to go to an expert to get help with a glitch. He was unable to fix it. Re-did all my entries, and ended up owing $1500 more than before, even though I had changed nothing. Indiana was supposed to have had a big tax break this year. It wasn't included in Turbotax. Not sure why.
Date published: 2022-04-02
Rated 3 out of 5 by
DaveTTTTT from
Hopefully will get better
The expert was great. The site itself and process was not so great. Hopefully it will improve as this is a nice option to have.
Date published: 2022-04-02
Rated 5 out of 5 by
ESTASI from
TURBO TAX IS SO EASY. I HAVE BEEN USING IT FOR YEA
iT IS SO EASY TO USE. STEP BY STEP INSTRUCTIONS. BEEN USING IT FOR YEARS NOW.
Date published: 2022-04-02
Rated 5 out of 5 by
Edzzia from
Dyan is awesome!
Dyan is very knowledgeable and helped me get everything done very quickly. Thanks again for all you help!
Date published: 2022-04-02
Rated 5 out of 5 by
BiaLou from
Nice experience
Debbie was so patient. She made sure not to skip a beat and got me the tax return I deserve.
Date published: 2022-04-02
Rated 5 out of 5 by
Rooster44 from
Great software easy to use
I have been using TurboTax for over 30 years and it does a excellent job for me and a lot easier to use now than when I first started using TurboTax.
Date published: 2022-04-02
Rated 3 out of 5 by
Discussed user from
TurboTax is a headache.
TurboTax kept insisting that I enter a Form 2439 even though I didn't get one and don't need one. The package got into a loop and wouldn't let me continue. I finally had a CPA delete my imported 1099 and reenter the 1099 manually. If I have to get a CPA to help using the package, why bother with the package?
All TurboTax® Offerings Reviews - Page 7219
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tylernickname123456789 from
Made Taxes Easy
Thanks for making taxes easy every year. Will be using again next year.
Date published: 2022-04-02
Rated 5 out of 5 by
tkutz from
TurboTax Live was Great!
Finally ... taxes were easy this year! I loved the TurboTax full service option. It was worth every penny to have time back and peace of mind knowing my taxes were being handled correctly. Great value!
Date published: 2022-04-02
Rated 5 out of 5 by
S L F from
I Love Turbotax
Turbotax makes it very easy to complete my taxes every year.
Date published: 2022-04-02
Rated 4 out of 5 by
Tess3459 from
Never had this much trouble before
Had to go to an expert to get help with a glitch. He was unable to fix it. Re-did all my entries, and ended up owing $1500 more than before, even though I had changed nothing. Indiana was supposed to have had a big tax break this year. It wasn't included in Turbotax. Not sure why.
Date published: 2022-04-02
Rated 3 out of 5 by
DaveTTTTT from
Hopefully will get better
The expert was great. The site itself and process was not so great. Hopefully it will improve as this is a nice option to have.
Date published: 2022-04-02
Rated 5 out of 5 by
ESTASI from
TURBO TAX IS SO EASY. I HAVE BEEN USING IT FOR YEA
iT IS SO EASY TO USE. STEP BY STEP INSTRUCTIONS. BEEN USING IT FOR YEARS NOW.
Date published: 2022-04-02
Rated 5 out of 5 by
Edzzia from
Dyan is awesome!
Dyan is very knowledgeable and helped me get everything done very quickly. Thanks again for all you help!
Date published: 2022-04-02
Rated 5 out of 5 by
BiaLou from
Nice experience
Debbie was so patient. She made sure not to skip a beat and got me the tax return I deserve.
Date published: 2022-04-02
Rated 5 out of 5 by
Rooster44 from
Great software easy to use
I have been using TurboTax for over 30 years and it does a excellent job for me and a lot easier to use now than when I first started using TurboTax.
Date published: 2022-04-02
Rated 3 out of 5 by
Discussed user from
TurboTax is a headache.
TurboTax kept insisting that I enter a Form 2439 even though I didn't get one and don't need one. The package got into a loop and wouldn't let me continue. I finally had a CPA delete my imported 1099 and reenter the 1099 manually. If I have to get a CPA to help using the package, why bother with the package?
All TurboTax® Offerings Reviews - Page 7219
Date published: 2022-04-02