TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Made Taxes Easy Thanks for making taxes easy every year. Will be using again next year.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax Live was Great! Finally ... taxes were easy this year! I loved the TurboTax full service option. It was worth every penny to have time back and peace of mind knowing my taxes were being handled correctly. Great value!
Date published: 2022-04-02
Rated 5 out of 5 by from I Love Turbotax Turbotax makes it very easy to complete my taxes every year.
Date published: 2022-04-02
Rated 4 out of 5 by from Never had this much trouble before Had to go to an expert to get help with a glitch. He was unable to fix it. Re-did all my entries, and ended up owing $1500 more than before, even though I had changed nothing. Indiana was supposed to have had a big tax break this year. It wasn't included in Turbotax. Not sure why.
Date published: 2022-04-02
Rated 3 out of 5 by from Hopefully will get better The expert was great. The site itself and process was not so great. Hopefully it will improve as this is a nice option to have.
Date published: 2022-04-02
Rated 5 out of 5 by from TURBO TAX IS SO EASY. I HAVE BEEN USING IT FOR YEA iT IS SO EASY TO USE. STEP BY STEP INSTRUCTIONS. BEEN USING IT FOR YEARS NOW.
Date published: 2022-04-02
Rated 5 out of 5 by from Dyan is awesome! Dyan is very knowledgeable and helped me get everything done very quickly. Thanks again for all you help!
Date published: 2022-04-02
Rated 5 out of 5 by from Nice experience Debbie was so patient. She made sure not to skip a beat and got me the tax return I deserve.
Date published: 2022-04-02
Rated 5 out of 5 by from Great software easy to use I have been using TurboTax for over 30 years and it does a excellent job for me and a lot easier to use now than when I first started using TurboTax.
Date published: 2022-04-02
Rated 3 out of 5 by from TurboTax is a headache. TurboTax kept insisting that I enter a Form 2439 even though I didn't get one and don't need one. The package got into a loop and wouldn't let me continue. I finally had a CPA delete my imported 1099 and reenter the 1099 manually. If I have to get a CPA to help using the package, why bother with the package?
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made Taxes Easy Thanks for making taxes easy every year. Will be using again next year.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax Live was Great! Finally ... taxes were easy this year! I loved the TurboTax full service option. It was worth every penny to have time back and peace of mind knowing my taxes were being handled correctly. Great value!
Date published: 2022-04-02
Rated 5 out of 5 by from I Love Turbotax Turbotax makes it very easy to complete my taxes every year.
Date published: 2022-04-02
Rated 4 out of 5 by from Never had this much trouble before Had to go to an expert to get help with a glitch. He was unable to fix it. Re-did all my entries, and ended up owing $1500 more than before, even though I had changed nothing. Indiana was supposed to have had a big tax break this year. It wasn't included in Turbotax. Not sure why.
Date published: 2022-04-02
Rated 3 out of 5 by from Hopefully will get better The expert was great. The site itself and process was not so great. Hopefully it will improve as this is a nice option to have.
Date published: 2022-04-02
Rated 5 out of 5 by from TURBO TAX IS SO EASY. I HAVE BEEN USING IT FOR YEA iT IS SO EASY TO USE. STEP BY STEP INSTRUCTIONS. BEEN USING IT FOR YEARS NOW.
Date published: 2022-04-02
Rated 5 out of 5 by from Dyan is awesome! Dyan is very knowledgeable and helped me get everything done very quickly. Thanks again for all you help!
Date published: 2022-04-02
Rated 5 out of 5 by from Nice experience Debbie was so patient. She made sure not to skip a beat and got me the tax return I deserve.
Date published: 2022-04-02
Rated 5 out of 5 by from Great software easy to use I have been using TurboTax for over 30 years and it does a excellent job for me and a lot easier to use now than when I first started using TurboTax.
Date published: 2022-04-02
Rated 3 out of 5 by from TurboTax is a headache. TurboTax kept insisting that I enter a Form 2439 even though I didn't get one and don't need one. The package got into a loop and wouldn't let me continue. I finally had a CPA delete my imported 1099 and reenter the 1099 manually. If I have to get a CPA to help using the package, why bother with the package?
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7219