TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is Awesome TurboTax is The best ever. I’ve been using them for 4 years and haven’t had a problem. Would definitely recommend:)
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome Almost everything is clear, and if you have any question, they have the hints on the side of the screen, and if still is not clear, you can receive a free call in less than 5 minutes.
Date published: 2022-02-25
Rated 1 out of 5 by from Terrible. Didn't import taxes correctly. This was awful. Didn't import correctly, and I never got any answer to my email question about it. Just plain not satisfactory, and I won't use Turbo Tax again, even though I have used it for 7 or 8 years.
Date published: 2022-02-25
Rated 5 out of 5 by from Still the best... Well, even though the tax code gets more complicated regularly you not only keep up with all the changes, but have made it even easier to file my taxes. I do wish, how ever, you had clearer instructions on how to handle downloading information from my investments etc if they aren't automatically available to you. Had some issues with when this information would be available to both me and you.
Date published: 2022-02-25
Rated 5 out of 5 by from Love using turbotax Love how easy it is to use and helps you during each step.
Date published: 2022-02-25
Rated 5 out of 5 by from Happy customer The agent who helped me went above and beyond to make sure my issues were addressed and stuck with me until the very end. All my questions were answered.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is really awesome My wife and I are retired and I've always used an accounting firm to do my taxes. Last year my accountant retired so I thought I'd try Turbo Tax and it worked just fine. This year I'm using it again and they provided all the help I needed.
Date published: 2022-02-25
Rated 3 out of 5 by from Average and intuitive system. Easy and intuitive system to use. If it gives you the best is what I’m not sure of.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is Truly Amazing Very simple and accurate with step by step format wouldn't have it any other way
Date published: 2022-02-25
Rated 5 out of 5 by from SO FAST AND EASY I have been using Turbo Tax for years now and I love how simple and easy it is to navigate through the whole process. Being in the military and paying state taxes somewhere other than where I lived was always a burden when I would go to H&R block stores. I've never had an issue when I started doing my taxes myself through Turbo Tax. I would recommend them to anyone who's tired of spending over $300 for something you could potentially do yourself.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7211
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is The best ever. I’ve been using them for 4 years and haven’t had a problem. Would definitely recommend:)
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome Almost everything is clear, and if you have any question, they have the hints on the side of the screen, and if still is not clear, you can receive a free call in less than 5 minutes.
Date published: 2022-02-25
Rated 1 out of 5 by from Terrible. Didn't import taxes correctly. This was awful. Didn't import correctly, and I never got any answer to my email question about it. Just plain not satisfactory, and I won't use Turbo Tax again, even though I have used it for 7 or 8 years.
Date published: 2022-02-25
Rated 5 out of 5 by from Still the best... Well, even though the tax code gets more complicated regularly you not only keep up with all the changes, but have made it even easier to file my taxes. I do wish, how ever, you had clearer instructions on how to handle downloading information from my investments etc if they aren't automatically available to you. Had some issues with when this information would be available to both me and you.
Date published: 2022-02-25
Rated 5 out of 5 by from Love using turbotax Love how easy it is to use and helps you during each step.
Date published: 2022-02-25
Rated 5 out of 5 by from Happy customer The agent who helped me went above and beyond to make sure my issues were addressed and stuck with me until the very end. All my questions were answered.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is really awesome My wife and I are retired and I've always used an accounting firm to do my taxes. Last year my accountant retired so I thought I'd try Turbo Tax and it worked just fine. This year I'm using it again and they provided all the help I needed.
Date published: 2022-02-25
Rated 3 out of 5 by from Average and intuitive system. Easy and intuitive system to use. If it gives you the best is what I’m not sure of.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is Truly Amazing Very simple and accurate with step by step format wouldn't have it any other way
Date published: 2022-02-25
Rated 5 out of 5 by from SO FAST AND EASY I have been using Turbo Tax for years now and I love how simple and easy it is to navigate through the whole process. Being in the military and paying state taxes somewhere other than where I lived was always a burden when I would go to H&R block stores. I've never had an issue when I started doing my taxes myself through Turbo Tax. I would recommend them to anyone who's tired of spending over $300 for something you could potentially do yourself.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7211