TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from easy easy .... can't beat easy.... just have to wait for your banks and such to get your statement ready
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome! Great app, very simple to follow. Have been using for last 7 years or so.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is the way to go now. This would be the first time to use Turbo Tax myself, and it was super easy to navigate, affordable, and most of all the staff interaction was superb. I will be filing using them in the future.
Date published: 2022-02-25
Rated 4 out of 5 by from Good service I have been using them for years it works for me$.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Does It All! I've never needed to worry, because Turbo Tax walks you through every step assuring me of my returns accuracy. They basically hold your hand through the process. So easy!
Date published: 2022-02-25
Rated 4 out of 5 by from easy TurboTax is easy to use but if you dont pay attention you will be surprised about the cost to file your return. If you go to college and use the American opportunity credit you can not file for free. then if you want to file and have the fee deducted from your return it is another $39. Easily over $100 to file federal and state taxes and honestly, if you don't read what you are agreeing to you might just not catch it till its too late.
Date published: 2022-02-25
Rated 2 out of 5 by from constant loop of unexplained issues Ive been using TT since 2006 this is the first year that it would not file the state return due to an error that was completely a mystery. over and over again it hung up on something but never explained what it was.... online chat was zero help
Date published: 2022-02-25
Rated 3 out of 5 by from TurboTax Becoming more difficult to use. Does not allow access to 1040 during input. Does not show tax calculations. Since I used standard deduction, it skipped over deductions and credits, where I need to enter estimated tax payments paid for the year.
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome easy to use and simple instructions, fastest way to file... thank you guys so much..
Date published: 2022-02-25
Rated 5 out of 5 by from My favorite way to do something I don't like doing Easy, good clear guidance-have used for many years.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy easy .... can't beat easy.... just have to wait for your banks and such to get your statement ready
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome! Great app, very simple to follow. Have been using for last 7 years or so.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is the way to go now. This would be the first time to use Turbo Tax myself, and it was super easy to navigate, affordable, and most of all the staff interaction was superb. I will be filing using them in the future.
Date published: 2022-02-25
Rated 4 out of 5 by from Good service I have been using them for years it works for me$.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Does It All! I've never needed to worry, because Turbo Tax walks you through every step assuring me of my returns accuracy. They basically hold your hand through the process. So easy!
Date published: 2022-02-25
Rated 4 out of 5 by from easy TurboTax is easy to use but if you dont pay attention you will be surprised about the cost to file your return. If you go to college and use the American opportunity credit you can not file for free. then if you want to file and have the fee deducted from your return it is another $39. Easily over $100 to file federal and state taxes and honestly, if you don't read what you are agreeing to you might just not catch it till its too late.
Date published: 2022-02-25
Rated 2 out of 5 by from constant loop of unexplained issues Ive been using TT since 2006 this is the first year that it would not file the state return due to an error that was completely a mystery. over and over again it hung up on something but never explained what it was.... online chat was zero help
Date published: 2022-02-25
Rated 3 out of 5 by from TurboTax Becoming more difficult to use. Does not allow access to 1040 during input. Does not show tax calculations. Since I used standard deduction, it skipped over deductions and credits, where I need to enter estimated tax payments paid for the year.
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome easy to use and simple instructions, fastest way to file... thank you guys so much..
Date published: 2022-02-25
Rated 5 out of 5 by from My favorite way to do something I don't like doing Easy, good clear guidance-have used for many years.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7202