TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Love TurboTax! TurboTax makes filing taxes easy & painless! Takes the stress away.
Date published: 2021-03-09
Rated 5 out of 5 by from Even More User Friendly Than Last Year! I didn't know if I was going to be able to complete our taxes this year with selling a rental and our primary home, buying/selling a car, collecting unemployment, retirement rollover, etc...but with all the complexities of 2020, Turbo Tax made it even easier to complete than previous years.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is AWESOME! Great product! Have filed with TurboTax for several years and is by far the most easiest, convenient and cost effective way to file taxes!!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great! I enjoyed working with the tax specialists to get things done quickly and easily.
Date published: 2021-03-09
Rated 3 out of 5 by from it is ok, but needs improvements needs to improve calculations accuracy of NOL. I was audited last year because of inaccuracy of calculations using TurboTax, when i called TurboTax they admitted that their software doesn't do a good job calculation NOL but offered no help
Date published: 2021-03-09
Rated 4 out of 5 by from Can't Live Without It, But This Year... Turbo Tax Deluxe is a must-have for me every year. I've never been a fan of going to a tax preparer because of the waste of time going to appointments and the high costs. Remember, the preparer is just using similar software, so where's the added service? Not only do I like being in control of my forms, I can review them as I'm filling them out and perform what-if's as well. Besides, in this age of Covid-19, I don't like the idea of going to a preparer and waiting in a room that many other people have recently occupied. One issue this year: the software always has a decent number of bugs when it is first issued. That's expected and is not a problem. This tax season (2020), the software came out a bit later than expected and had a larger number of issues than usual. Worse, those issues took a little longer to get fixed via software updates, again probably due to Covid-19. I had to wait until early March to be confidant about my return while in past years I could feel the same by mid-February.
Date published: 2021-03-09
Rated 2 out of 5 by from Average, poor value The issue with the schedule E stuff not transferring is pretty bad. And that the workaround was manual is really poor. The whole point of using a product like this is to avoid manual workarounds.
Date published: 2021-03-09
Rated 2 out of 5 by from Getting help is really really painful. I never did get help. I spent hours trying. I gave up filed and best I could and now I am going to try to forget the whole thing.
Date published: 2021-03-09
Rated 5 out of 5 by from great It is very easy to maneuver along the site with helpful hints
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo tax is the way to go Turbo Tax is great they make it so easy to file your taxes your self, and they guide you step by step. Thank You so much
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax! TurboTax makes filing taxes easy & painless! Takes the stress away.
Date published: 2021-03-09
Rated 5 out of 5 by from Even More User Friendly Than Last Year! I didn't know if I was going to be able to complete our taxes this year with selling a rental and our primary home, buying/selling a car, collecting unemployment, retirement rollover, etc...but with all the complexities of 2020, Turbo Tax made it even easier to complete than previous years.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is AWESOME! Great product! Have filed with TurboTax for several years and is by far the most easiest, convenient and cost effective way to file taxes!!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great! I enjoyed working with the tax specialists to get things done quickly and easily.
Date published: 2021-03-09
Rated 3 out of 5 by from it is ok, but needs improvements needs to improve calculations accuracy of NOL. I was audited last year because of inaccuracy of calculations using TurboTax, when i called TurboTax they admitted that their software doesn't do a good job calculation NOL but offered no help
Date published: 2021-03-09
Rated 4 out of 5 by from Can't Live Without It, But This Year... Turbo Tax Deluxe is a must-have for me every year. I've never been a fan of going to a tax preparer because of the waste of time going to appointments and the high costs. Remember, the preparer is just using similar software, so where's the added service? Not only do I like being in control of my forms, I can review them as I'm filling them out and perform what-if's as well. Besides, in this age of Covid-19, I don't like the idea of going to a preparer and waiting in a room that many other people have recently occupied. One issue this year: the software always has a decent number of bugs when it is first issued. That's expected and is not a problem. This tax season (2020), the software came out a bit later than expected and had a larger number of issues than usual. Worse, those issues took a little longer to get fixed via software updates, again probably due to Covid-19. I had to wait until early March to be confidant about my return while in past years I could feel the same by mid-February.
Date published: 2021-03-09
Rated 2 out of 5 by from Average, poor value The issue with the schedule E stuff not transferring is pretty bad. And that the workaround was manual is really poor. The whole point of using a product like this is to avoid manual workarounds.
Date published: 2021-03-09
Rated 2 out of 5 by from Getting help is really really painful. I never did get help. I spent hours trying. I gave up filed and best I could and now I am going to try to forget the whole thing.
Date published: 2021-03-09
Rated 5 out of 5 by from great It is very easy to maneuver along the site with helpful hints
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo tax is the way to go Turbo Tax is great they make it so easy to file your taxes your self, and they guide you step by step. Thank You so much
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7202