TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
kawkaw95 from
salt to injury
It's messed up when you have to pay in and this place makes you have to upgrade to pay even more out of pocket, like adding salt to injury
Date published: 2023-01-28
Rated 1 out of 5 by
Whatever66325478 from
Not as easy and fun as it used to be
I never once used the live assistance as my filling was very simple but yet I still had to pay for the live assistance fee. If I would've known they were not free as they claim to be I would've gone with the lady down the street who charges less. Major waste of time and what a deceptive move. Will look for other ways to file next year.
Date published: 2023-01-28
Rated 5 out of 5 by
MSG K from
Txs for military discount
Fast and easy, enough said. Easy to navigate for new users. Highly recommend.
Date published: 2023-01-28
Rated 4 out of 5 by
lumber jackson from
smooth process
this process went smoothly with very little frustration. it is a fairly streamline process, with little to no glitches.
Date published: 2023-01-28
Rated 5 out of 5 by
Doris23 from
Turbo Tax is so easy
Had one difficulty requiring help . Turbo tax member called me on my phone and walked me through to complete and fix error. Very patient and friendly
Date published: 2023-01-28
Rated 5 out of 5 by
SJHM from
Fantastic!
Easiest way to file your taxes! I have been using Turbo tax for 8 years now.
Date published: 2023-01-28
Rated 5 out of 5 by
jdjdjdjdjdjd from
great
it was a great time i will be back next year and i mean it
Date published: 2023-01-28
Rated 2 out of 5 by
Nicks32 from
Keeps getting more expensive every year
I've enjoyed TurboTax because I couldn't trust anyone else to get me the maximum refund. I also switched because of the massive fees attributed to other tax filers. However, the past 8 years I've filed with Turbo Tax, the fees have been getting so massive I now pay more than I paid with other filers. These ridiculous fees keep getting more & more every year. If they don't go down then I will be switching for good.
Date published: 2023-01-28
Rated 5 out of 5 by
Chanithedcat from
I love TurboTax
Fast Accurate and easy! I use it every single year and I'm 70!
Date published: 2023-01-28
Rated 5 out of 5 by
Orange135 from
TurboTax is Awey
Easy, they do all of the calculations and bring over all info from the previous year.
All TurboTax® Offerings Reviews - Page 718
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
kawkaw95 from
salt to injury
It's messed up when you have to pay in and this place makes you have to upgrade to pay even more out of pocket, like adding salt to injury
Date published: 2023-01-28
Rated 1 out of 5 by
Whatever66325478 from
Not as easy and fun as it used to be
I never once used the live assistance as my filling was very simple but yet I still had to pay for the live assistance fee. If I would've known they were not free as they claim to be I would've gone with the lady down the street who charges less. Major waste of time and what a deceptive move. Will look for other ways to file next year.
Date published: 2023-01-28
Rated 5 out of 5 by
MSG K from
Txs for military discount
Fast and easy, enough said. Easy to navigate for new users. Highly recommend.
Date published: 2023-01-28
Rated 4 out of 5 by
lumber jackson from
smooth process
this process went smoothly with very little frustration. it is a fairly streamline process, with little to no glitches.
Date published: 2023-01-28
Rated 5 out of 5 by
Doris23 from
Turbo Tax is so easy
Had one difficulty requiring help . Turbo tax member called me on my phone and walked me through to complete and fix error. Very patient and friendly
Date published: 2023-01-28
Rated 5 out of 5 by
SJHM from
Fantastic!
Easiest way to file your taxes! I have been using Turbo tax for 8 years now.
Date published: 2023-01-28
Rated 5 out of 5 by
jdjdjdjdjdjd from
great
it was a great time i will be back next year and i mean it
Date published: 2023-01-28
Rated 2 out of 5 by
Nicks32 from
Keeps getting more expensive every year
I've enjoyed TurboTax because I couldn't trust anyone else to get me the maximum refund. I also switched because of the massive fees attributed to other tax filers. However, the past 8 years I've filed with Turbo Tax, the fees have been getting so massive I now pay more than I paid with other filers. These ridiculous fees keep getting more & more every year. If they don't go down then I will be switching for good.
Date published: 2023-01-28
Rated 5 out of 5 by
Chanithedcat from
I love TurboTax
Fast Accurate and easy! I use it every single year and I'm 70!
Date published: 2023-01-28
Rated 5 out of 5 by
Orange135 from
TurboTax is Awey
Easy, they do all of the calculations and bring over all info from the previous year.
All TurboTax® Offerings Reviews - Page 718
Date published: 2023-01-28