TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from salt to injury It's messed up when you have to pay in and this place makes you have to upgrade to pay even more out of pocket, like adding salt to injury
Date published: 2023-01-28
Rated 1 out of 5 by from Not as easy and fun as it used to be I never once used the live assistance as my filling was very simple but yet I still had to pay for the live assistance fee. If I would've known they were not free as they claim to be I would've gone with the lady down the street who charges less. Major waste of time and what a deceptive move. Will look for other ways to file next year.
Date published: 2023-01-28
Rated 5 out of 5 by from Txs for military discount Fast and easy, enough said. Easy to navigate for new users. Highly recommend.
Date published: 2023-01-28
Rated 4 out of 5 by from smooth process this process went smoothly with very little frustration. it is a fairly streamline process, with little to no glitches.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is so easy Had one difficulty requiring help . Turbo tax member called me on my phone and walked me through to complete and fix error. Very patient and friendly
Date published: 2023-01-28
Rated 5 out of 5 by from Fantastic! Easiest way to file your taxes! I have been using Turbo tax for 8 years now.
Date published: 2023-01-28
Rated 5 out of 5 by from great it was a great time i will be back next year and i mean it
Date published: 2023-01-28
Rated 2 out of 5 by from Keeps getting more expensive every year I've enjoyed TurboTax because I couldn't trust anyone else to get me the maximum refund. I also switched because of the massive fees attributed to other tax filers. However, the past 8 years I've filed with Turbo Tax, the fees have been getting so massive I now pay more than I paid with other filers. These ridiculous fees keep getting more & more every year. If they don't go down then I will be switching for good.
Date published: 2023-01-28
Rated 5 out of 5 by from I love TurboTax Fast Accurate and easy! I use it every single year and I'm 70!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is Awey Easy, they do all of the calculations and bring over all info from the previous year.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 718
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from salt to injury It's messed up when you have to pay in and this place makes you have to upgrade to pay even more out of pocket, like adding salt to injury
Date published: 2023-01-28
Rated 1 out of 5 by from Not as easy and fun as it used to be I never once used the live assistance as my filling was very simple but yet I still had to pay for the live assistance fee. If I would've known they were not free as they claim to be I would've gone with the lady down the street who charges less. Major waste of time and what a deceptive move. Will look for other ways to file next year.
Date published: 2023-01-28
Rated 5 out of 5 by from Txs for military discount Fast and easy, enough said. Easy to navigate for new users. Highly recommend.
Date published: 2023-01-28
Rated 4 out of 5 by from smooth process this process went smoothly with very little frustration. it is a fairly streamline process, with little to no glitches.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is so easy Had one difficulty requiring help . Turbo tax member called me on my phone and walked me through to complete and fix error. Very patient and friendly
Date published: 2023-01-28
Rated 5 out of 5 by from Fantastic! Easiest way to file your taxes! I have been using Turbo tax for 8 years now.
Date published: 2023-01-28
Rated 5 out of 5 by from great it was a great time i will be back next year and i mean it
Date published: 2023-01-28
Rated 2 out of 5 by from Keeps getting more expensive every year I've enjoyed TurboTax because I couldn't trust anyone else to get me the maximum refund. I also switched because of the massive fees attributed to other tax filers. However, the past 8 years I've filed with Turbo Tax, the fees have been getting so massive I now pay more than I paid with other filers. These ridiculous fees keep getting more & more every year. If they don't go down then I will be switching for good.
Date published: 2023-01-28
Rated 5 out of 5 by from I love TurboTax Fast Accurate and easy! I use it every single year and I'm 70!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is Awey Easy, they do all of the calculations and bring over all info from the previous year.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 718